I see.
Are they mugs for buying shares in a company on a prospective forward pe of 4x, or are they mugs for buying shares in a company that is doing very well in the Officemax stores, or are they mugs for buying shares in a company that has just signed up with Sainsburies ?
Perhaps they're mugs because people won't use the printers next year ?
Whilst I agree that their website is not great, at this time of year, many small companies have skeleton staff, and whilst its not ideal to get an answerphone when calling a company (assuming its true), I do believe that you need to look at what the bigger picture is.