Gen AI will significantly speed up how Culture Amp's
customers respond to workforce feedback at scale, while
safeguarding employees from bias and privacy risks
MELBOURNE, Australia, Aug. 16,
2023 /PRNewswire/ -- Google Cloud today announced
that employee experience platform Culture Amp will use Google's
Vertex AI as the foundation of its generative AI solutions,
following a successful pilot that could save HR professionals
hundreds of hours normally spent analyzing employee feedback.
Culture Amp will use Vertex AI to train, model, and fine-tune
its generative AI capabilities, underpinning efforts to combine
highly accurate and actionable results from employee data with full
transparency into how AI derives its conclusions.
"Our multi-year journey with AI and machine learning has shown
us that you can't take a short-term, opportunistic approach to this
technology—you need a rigorous operating model and ethical
principles to create value in a way that doesn't endanger your
customers or their employees' wellbeing," said Doug English, Co-Founder and Chief Technology
Officer, Culture Amp. "Google Cloud's technical capabilities and
commitment to responsible AI gave us the confidence to make it
the foundation for building trustworthy and transparent generative
AI functions within our Employee Experience Platform that keep
humans firmly at the center of employee experience."
The first of Culture Amp's generative AI capabilities will
include features that summarize up to tens of thousands of employee
survey comments into topics and actionable insights—automating a
process that typically takes HR administrators of medium-to-large
organizations up to hundreds of hours to complete. HR
Administrators using these functions retain full oversight of which
employee feedback traces back to the summarized insights produced
by Vertex AI, allowing them to correct the results for potential
bias and organizational context while maintaining the anonymity of
employees' responses.
"Capabilities like summation of comments allow our customers to
respond to employee feedback at scale in as close to real time as
possible. This bolsters employee confidence in their employers to
act on workplace issues in a timely and decisive fashion," said
English. "The training and modeling capabilities that Vertex AI
provides help us ensure such solutions lead to a much more
intuitive and responsive employee experience, without negating HR's
expertize in negotiating complex workforce dynamics or undermining
people's trust in their employers."
Google Cloud's generative AI security architecture ensures
customer data remains with Culture Amp, and its open architecture
will also support Culture Amp's efforts to involve customers in
co-creating future generative AI functions for its platform.
"We're proud to support Culture Amp in its pursuit of massive
value creation for, and with, employers and their employees using
generative AI. We're excited to work with the company to apply our
testing and modeling environments to bring responsible,
well-governed AI development into the mainstream," said
Alister Dias, Vice President of
Google Cloud Australia & New
Zealand. "Vertex AI allows our customers to always tap into
the latest and most powerful development tools on the market, while
maintaining full control over access and privacy for sensitive
employee data."
About Google Cloud
Google Cloud accelerates every organization's ability to
digitally transform its business and industry. We deliver
enterprise-grade solutions that leverage Google's cutting-edge
technology, and tools that help developers build more sustainably.
Customers in more than 200 countries and territories turn to Google
Cloud as their trusted partner to enable growth and solve their
most critical business problems.
About Culture Amp
Culture Amp revolutionizes how over 25 million employees across
6,500 companies create a better world of work. As the global
platform leader for employee experience, Culture Amp empowers
companies of all sizes and industries to transform employee
engagement, develop high performing teams, and retain talent via
cutting-edge research, powerful technology, and the largest
employee dataset in the world. The most innovative companies across
the globe, such as PwC, KIND, SoulCycle, and BigCommerce depend on
Culture Amp everyday.
View original
content:https://www.prnewswire.com/news-releases/culture-amp-selects-google-cloud-to-drive-generative-ai-innovation-and-governance-301902934.html
SOURCE Google Inc.