Nutreco Selects Unisys for Managed End-user and Data Center Support
Services Worldwide
BLUE BELL, Pa., Dec. 13, 2012 /PRNewswire/ -- Unisys Corporation
(NYSE: UIS) today announced that its Dutch subsidiary has won a
contract from Nutreco to provide worldwide end-user and data center
support services.
Nutreco, a new Unisys client, is a global leader in the
production of animal nutrition and fish feed.
Under the terms of the contract, Unisys will provide Nutreco
with a single-point-of-contact (SPOC) service desk to respond to
end-users' IT service requests on-site, online, via telephone or
through self-help tools. Four of Unisys' global managed services
centers – in Budapest,
Bogota, Sao Paulo and Shanghai – will deliver the uniform
support.
Unisys service representatives will provide support for 6,000
Nutreco employees in 14 languages: Czech; English; French; German;
Indonesian; Italian; Japanese; Mandarin; Polish; Portuguese;
Russian; Spanish; Turkish and Vietnamese.
In addition, Unisys will provide on-site services for more than
180 locations in 29 countries.¹ Unisys will also deliver managed
data center and disaster recovery services for more than 900
servers housed at Unisys facilities in the United Kingdom and United States and at Nutreco sites around the
globe.
"Nutreco requires consistent IT support services worldwide so
our employees can stay continually productive in taking our new
products to market, serving our customers and growing our
business," said Henry Van de Ven,
Director IT, Nutreco. "With global services delivery capabilities
and native-language support throughout every market where Nutreco
does business or aspires to grow, Unisys is an ideal partner.
Unisys can both meet our needs today and create innovative
solutions to support Nutreco's employees as our business
expands."
The Unisys end-user services solution can be scaled to
accommodate Nutreco's future development plans in Brazil, Russia, Southeast
Asia and China – all key
growth markets for the company. Unisys will also apply its
Continuous Service Improvement and Innovation Plan methodology and
Service Excellence Office to identify and implement improvements in
Nutreco's end-user support supply chain.
"We are delighted to work with Nutreco to deliver a truly global
solution for managed end-user data center services," said
Ron Frankenfield, president, Unisys
Global Managed Services. "This engagement is just the latest
example of Unisys being selected to provide mission-critical
managed services to a market-leading company across a global
footprint. Clearly, Nutreco chose Unisys not only for the
advanced state of our services and the value that they can provide
now, but also for our vision of the way managed IT can support
Nutreco's evolving business objectives."
Note to Editors
¹ Unisys will provide managed services for Nutreco in
Belgium, Czech Republic, Cyprus, France, Germany, Greece, Hungary, Italy, the
Netherlands, Norway,
Poland, Portugal, Russia, Slovakia, Spain, Turkey, United
Kingdom, Ukraine,
United States, Canada, Brazil, Chile, Guatemala, Mexico, Australia, China, Indonesia, Japan and Vietnam.
About Nutreco
Nutreco is a global leader in animal nutrition and fish feed.
Its advanced feed solutions are at the origin of food for millions
of consumers worldwide. Quality, innovation and sustainability are
guiding principles, embedded in the Nutreco culture from research
and raw material procurement to products and services for
agriculture and aquaculture.
Over 100 years of experience brings Nutreco a rich heritage of
knowledge and experience for building its future. Nutreco employs
approximately 10,000 people in 29 countries, with sales in 80
countries. Nutreco is listed on the NYSE Euronext stock exchange in
Amsterdam and with annual revenues
of EUR 4.7 billion in 2011.
www.nutreco.com
About Unisys
Unisys is a worldwide information technology company. We provide
a portfolio of IT services, software, and technology that solves
critical problems for clients. We specialize in helping clients
secure their operations, increase the efficiency and utilization of
their data centers, enhance support to their end users and
constituents, and modernize their enterprise applications. To
provide these services and solutions, we bring together offerings
and capabilities in outsourcing services, systems integration and
consulting services, infrastructure services, maintenance services,
and high-end server technology. With approximately 22,500
employees, Unisys serves commercial organizations and government
agencies throughout the world. For more information, visit
www.unisys.com.
Follow Unisys on Twitter.
RELEASE NO.: 1213/9147
Unisys is a registered trademark of Unisys Corporation. Any
other brands and products referenced herein are acknowledged to be
trademarks or registered trademarks of their respective
holders.
SOURCE Unisys Corporation