Wells Fargo CEO Tim Sloan Announces Six New Long-Term Goals and Provides Update on Rebuilding Trust Actions
March 21 2017 - 3:23PM
Business Wire
Sloan also previews new brand platform and
national advertising campaign entitled “Building Better Every
Day”
Wells Fargo & Company (NYSE: WFC) CEO Tim Sloan today hosted
a companywide town hall meeting in which he introduced six
long-term goals and provided updates on the company’s ongoing work
to rebuild trust. Sloan also previewed for team members a new
“Building Better Every Day” brand platform and national advertising
campaign. The Orlando meeting was broadcast live to all of Wells
Fargo’s team members globally.
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View the full release here:
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“We’re making things right for our customers and our team
members. We are fixing problems, and we’re building a better bank
for the future,” Sloan told team members. “As we rebuild trust, we
will reintroduce to our stakeholders what our Wells Fargo bankers
have always been known for, and that’s helping our customers to
succeed financially.” A transcript of Sloan’s remarks is available
with the source version of this press release on BusinessWire.com
and is available on www.wellsfargo.com/stories.
During the meeting, Sloan unveiled six new long-term goals for
all of Wells Fargo. The goals entail becoming the leader in the
following six areas:
- Customer Service and Advice – provide
best-in-class service and guidance to our customers to help them
reach their financial goals.
- Team Member Engagement – be a company
where people matter, teamwork is rewarded, everyone feels respected
and empowered to speak up, diversity and inclusion are embraced,
and “how” our work gets done is just as important as getting the
work done.
- Innovation – create new kinds of
lasting value for our customers and businesses by using innovative
technologies and moving quickly to bring about change.
- Risk Management – set the global
standard in managing all forms of risk.
- Corporate Citizenship – make every
community in which we live and do business better.
- Shareholder Value – earn the confidence
of shareholders by maximizing long-term value.
Sloan also previewed a new national advertising campaign
entitled “Building Better Every Day.” Beginning in mid-April, the
bank will roll out the campaign across multiple channels including
broadcast, print, radio, online, mobile banking, and on its
internal channels.
“As a company, Wells Fargo wants to build a better bank every
day for our customers, for our team members, for our country, and
for the world,” Sloan said. “For our team members and customers, we
want to create a culture that’s better for you every day. For our
communities, we want to help build better communities every day.
The key to our success is our commitment to being better every
day.”
Sloan also provided an update on the company’s work to rebuild
trust and the actions underway to make things right, fix problems,
and build a better bank. As part of that effort, Sloan announced
plans this year to survey all 269,000 team members with the
objective of strengthening Wells Fargo’s culture. The company will
use the results to develop a clear set of actions that will help it
foster an ethical, inclusive, and customer-focused culture for the
entire Wells Fargo team.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified,
community-based financial services company with $1.9 trillion in
assets. Founded in 1852 and headquartered in San Francisco, Wells
Fargo provides banking, insurance, investments, mortgage, and
consumer and commercial finance through more than 8,600 locations,
13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and
has offices in 42 countries and territories to support customers
who conduct business in the global economy. With approximately
269,000 team members, Wells Fargo serves one in three households in
the United States. Wells Fargo & Company was ranked No. 27 on
Fortune’s 2016 rankings of America’s largest corporations. Wells
Fargo’s vision is to satisfy our customers’ financial needs and
help them succeed financially. News, insights and perspectives from
Wells Fargo are also available at Wells Fargo Stories.
Cautionary Statement About Forward-Looking Statements
This news release contains forward-looking statements about our
future financial performance and business. Because forward-looking
statements are based on our current expectations and assumptions
regarding the future, they are subject to inherent risks and
uncertainties. Do not unduly rely on forward-looking statements as
actual results could differ materially from expectations.
Forward-looking statements speak only as of the date made, and we
do not undertake to update them to reflect changes or events that
occur after that date. For information about factors that could
cause actual results to differ materially from our expectations,
refer to our reports filed with the Securities and Exchange
Commission, including the discussion under “Risk Factors” in our
Annual Report on Form 10-K for the year ended December 31, 2016, as
filed with the Securities and Exchange Commission and available on
its website at www.sec.gov.
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