NEWARK, N.J., April 23, 2015 /PRNewswire/ -- New Jersey's
consumers, businesses and government agencies continued to benefit
from Verizon's 2014 investment of more than $547 million in its industry-leading fiber-optic
and wireline networks.
In addition, Verizon Wireless invested more than $640 million in its New
York metro region, which includes northern New Jersey, and more than $270 million in its Philadelphia Tri-State
region, which includes southern New
Jersey. The investments have given Verizon's customers
improved data speeds and enhanced network capacity within the
regions. Verizon Wireless also continued to expand its
industry-leading 4G LTE and XLTE networks across the regions, to
deploy small cells and distributed antenna systems in high-traffic
areas, and to begin rolling out Voice over LTE (VoLTE)
technology.
"Verizon is committed to driving economic growth in New Jersey through the ongoing, significant
network investments we are making," said Paul Sullivan, president of Verizon's
Mid-Atlantic North region. "The economic health of New Jersey is increasingly tied to robust and
modern communications networks, and Verizon is strengthening
communities by helping to move the state into an era of advanced
technologies and communications services.
"As one of the largest private capital investors in the state,
Verizon continues to upgrade and strengthen our networks to enhance
the customer experience and to keep a step ahead of the trends that
are driving growth in our industry. This creates opportunities to
drive innovation and use the power of our network assets to create
unique communications solutions for our customers across the Garden
State," said Sullivan.
Fiber-optic networks strengthen communities, and last year
Verizon continued deployment of its 100 percent fiber-optic
network, with its FiOS TV and FiOS Internet services. At year's
end, FiOS services were available to more than 2.1 million homes
and businesses across New Jersey.
Verizon has placed more than 22,000 miles of fiber-optic cables in
New Jersey – enough to connect
Newark to Camden and back 125 times.
Verizon's Major 2014 Wireline Infrastructure Programs
- Completion of its all fiber-optic network to every neighborhood
in the city of Newark.
- Verizon's project transformed the Garden State's largest city
into a 100 percent fiber-optic city, creating a technological
foundation for economic growth and quality of life. Verizon placed
more than 1.3 million feet of fiber and network infrastructure
under and above the streets of Newark, making the company's FiOS services
available to more than 135,000 addresses across the city's five
wards.
- Expansion of the fiber network to 102,000 new households in
New Jersey, with major expansions
in Newark and Paterson.
- Placement of fiber-optic cable to 579 new cell towers to
deliver 4G LTE wireless service across the state.
The Fastest, Most Reliable Internet Service Got Even Better
in 2014
- Significantly raising the bandwidth bar with FiOS Quantum
Internet.
- SpeedMatch, offering upload speeds that match download speeds
at no additional cost, was one way Verizon said thank you to many
of its FiOS customers. FiOS Quantum Internet upload speeds rival or
exceed most download speeds offered by competitors. The ultrafast
speed delivers technology that gives people the best way to upload
photos and videos, send or back up files, conduct video chats and
use multiple Internet devices simultaneously, among other
bandwidth-intensive applications.
- FiOS Quantum Gateway Router, which provides small businesses
and consumers the fastest Wi-Fi available from any provider, with
guest Wi-Fi and enhanced parental controls.
No More DVR Battles, and TV Went Everywhere
- FiOS Quantum TV gives customers more choices and control than
ever before, including the ability to record up to 12 shows at
once; pause and rewind live TV on any TV in the home; and store up
to 200 hours of HD programs.
- The FiOS Mobile App offers 168 in-home channels, 88 out-of-home
channels and 70,000 on-demand content features over select
broadband-connected tablets or smartphones.
- FiOS TV Everywhere offers 89 channels over a
broadband-connected PC, laptop, tablet or smartphone.
- FiOS TV's advanced, interactive search and navigation was
upgraded to make it even easier for customers to find and enjoy
what they want to watch.
- FiOS TV features the most video on demand, with 100,000-plus
FiOS On Demand video titles to rent or own, plus premium on-demand
content packages with sports, movie and international
programming.
Investing in Superior Customer Experiences
- The company has launched a number of customer-experience
management tools to provide an even better experience for its
residential and small-business customers, ranging from a tech
notification tool, which keeps customers updated on when a Verizon
installation technician will arrive prior to their appointment; to
mobile coach, which enables supervisors to work with reps in real
time to better serve customers. These tools were developed with
direct input from employees who use them daily.
- Customers can take advantage of Verizon's In-Home Agent
application for automated self-service.
Thank You for Making Us No. 1 (Again)
Customers ranked Verizon Highest in Customer Satisfaction with
Very Small Business Wireline Service in the J.D. Power "J.D. Power
2014 U.S. Business Wireline Satisfaction Study." And for the second
straight year, FiOS Internet was rated No. 1 in the 2014 American
Customer Satisfaction Index. In addition, customers made Verizon
FiOS Internet the recipient of PC Magazine's Readers' Choice Award
for the ninth consecutive year.
Providing End-to-End Solutions for Video Customers
Verizon has combined powerful assets to further the company's
delivery of media and entertainment services through its Verizon
Digital Media Services business unit.
With its next-generation platform and global content delivery
network, Verizon Digital Media Services delivers end-to-end video
solutions for best-in-class TV Everywhere and superior experiences
to any device, anywhere, at any time. The interplay of assets
seamlessly orchestrated among a secure media cloud, an agile video
backbone and responsive intelligent edges delivers flexible and
robust video solutions.
Enterprise Business Solutions Tailored to Meet Client
Needs
Verizon Enterprise Solutions oversees all of Verizon's solutions
for large-business, wholesale and government customers in
New Jersey and globally, including
a portfolio of cloud and IT, enterprise mobility, security and
advanced communications offerings. Its key client segments include
healthcare, manufacturing and automotive, financial services and
large government agencies. In 2014, Verizon:
- Unveiled the Verizon Cyber Intelligence Center, which offers
global client organizations advanced detection and response
capabilities to better manage and mitigate cyberthreats.
- Expanded its Verizon Financial Network to more than 50 new
markets, services and data centers in Europe and North
America to give trading firms and other financial
institutions secure and on-demand access to markets and
applications, in addition to increased flexibility and
scalability.
- Converted five Verizon data centers that provide
enterprise-class colocation services to carrier-neutral facilities,
including locations in Boston;
Denver; Elmsford, New York; Manassas, Virginia; and Seattle.
- Invested heavily in its cloud and networking services:
- Released a new service model and a set of features and
functionality for the company's cloud infrastructure and storage
platform. Verizon Cloud now includes a variety of services
tiers, onboarding and workload migration services, and several
deployment options ranging from public cloud to private,
on-premises cloud. Additionally, Verizon Cloud opened a Marketplace
where enterprises can buy software-based IT services to run on top
of Verizon's cloud infrastructure.
- Launched Secure Cloud Interconnect service so that enterprises
can use multiple clouds at once via Verizon's Private IP
networking, including the Verizon Cloud, Microsoft Azure, Amazon
Web Services, HP Helion Managed Cloud Service, the Salesforce
Customer Success Platform and Google Cloud Interconnect.
- Received an Authority to Operate from the U.S. Department of
Health and Human Services, under the Federal Risk and Authorization
Management Program (FedRAMP), paving the way for U.S. government
agencies to easily and securely migrate mission-critical workloads
to the cloud.
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in
New York, is a global leader in
delivering broadband and other wireless and wireline communications
services to consumer, business, government and wholesale customers.
Verizon Wireless operates America's most reliable wireless network,
with 108.6 million retail connections nationwide. Verizon also
provides converged communications, information and entertainment
services over America's most advanced fiber-optic network, and
delivers integrated business solutions to customers worldwide. A
Dow 30 company with more than $127
billion in 2014 revenues, Verizon employs a diverse
workforce of 176,200. For more information, visit
www.verizon.com/news/.
VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive
speeches and biographies, media contacts and other information are
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SOURCE Verizon