UPS to Start Ground Deliveries on Saturdays
February 21 2017 - 1:53PM
Dow Jones News
By Paul Ziobro
United Parcel Service Inc. said it would start making ground
deliveries on Saturdays and showed off a drone delivery test, part
of broader investments by the carrier to try to keep up with the
shift to online shopping.
The Atlanta-based company will roll out Saturday ground delivery
starting in April with plans to cover about half the U.S.
population by the end of the year. It will take longer for drones
to be used in daily operations as UPS, Amazon.com Inc. and others
await federal airspace rules.
UPS currently delivers some express or airborne packages on
Saturdays.
While the U.S. Postal Service and FedEx Corp. both offer
Saturday ground delivery, UPS says it will also pick up and sort
packages on Saturday too. That means items picked up on Saturday
can be delivered on Monday. The change will also free up network
capacity in the early part of each week.
"We didn't just try to duplicate what others are doing," Chief
Executive David Abney said in an interview following an investor
event in New York. "We're doing it in a way that gives us a
competitive advantage."
The new services, along with additional investments in sorting
centers and airplanes to keep up with e-commerce growth, will come
at a cost. Last month, UPS issued a downbeat outlook as its
business is squeezed by lower profits from residential deliveries
and a stronger U.S. dollar. At a meeting with analysts Tuesday, UPS
tempered longer-term sales and earnings guidance for coming
years.
For 2018 and 2019, UPS now expects overall revenue to increase
4% to 6%, and adjusted earnings per share to rise 5% to 10%. That
is down from longer-term growth targets of up to 7% on the top line
and 13% in per-share earnings issued in 2014, shortly after Mr.
Abney rose to the top job.
The years since have been marked by UPS and other carriers
trying to adapt to new paradigm where a growing percentage of
packages are delivered to homes, a less-efficient route than its
traditional business-to-business delivery that moves large amounts
of goods to a smaller number of endpoints.
Investors have shown concern that UPS and rival FedEx are both
in a period of massive investments in facilities, technology and
other projects to help move the swell of orders that are shifting
online. UPS plans to spend $4 billion on capital expenditures this
year, and about 6% to 7% of overall revenue for the next few
years.
The investments include upgrading and building about 70 new
facilities around the world over the next three to five years. The
addition of Saturday delivery, as well as the expansion of other
services and construction costs, will bring another $100 million to
$200 million in operating expenses.
As it spends to accommodate more volume, UPS says it plans to
cut costs by up to $1 billion a year over the next three to five
years. It is also increasing the prices shippers pay, including a
recently announced rate increase, new surcharges for large packages
and adjusting fuel surcharges weekly instead of every two
months.
"Contrary to what you see in the banner ads, shipping is not
free," Kate Gutmann, the company's chief sales and solutions
officer, said.
UPS, like Amazon and others testing drones, also sees some room
for new technologies to help reduce costs. The company said it
conducted a test on Monday in Lithia, Fla., with a drone that
delivered a package from the roof of a truck while the driver
continued along a route for a separate delivery. It conducted the
test with Workhorse Group Inc., which built the octocopter drone
and battery-powered UPS truck.
Such technology does have limits.
"Over the skyline of New York City, there's not going to be
10,000 or 100,000 drones that will deliver toilet paper," Mr. Abney
said. But, he said, there are critical uses where regular drone
deliveries make sense, including in rural areas. Last year, UPS
used a different drone to deliver medicine in another test.
Write to Paul Ziobro at Paul.Ziobro@wsj.com
(END) Dow Jones Newswires
February 21, 2017 13:38 ET (18:38 GMT)
Copyright (c) 2017 Dow Jones & Company, Inc.
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