An Exemplary Mobile App “Hello Hope” Brought the Second Prize to Turkcell From GSMA 2017
March 01 2017 - 6:40AM
Business Wire
Turkcell’s “Hello Hope” application, which
has developed to help Syrian refugees to integrate into their lives
in Turkey, was awarded with the GSMA’s prestigious award “Mobile in
Emergency or Humanitarian Situations” in the “Social & Economic
Development” category at Glomo Awards 2017. This became the second
award Turkcell received in GSMA 2017
Turkcell (NYSE:TKC) (BIST:TCELL) has been deemed worthy of an
award for Hello Hope, the unique application for Syrian Refugees,
at the Glomo Awards in GSMA Mobile World Congress. The Hello Hope
mobile application, developed with the aim of serving solution for
Syrian refugees’ needs in learning Turkish, communication and
accessing information for daily life, was awarded for “Mobile in
Emergency or Humanitarian Situations” in the “Social & Economic
Development” category. Turkcell CEO Kaan Terzioglu has received the
awards at the ceremony held on Tuesday, 28th of February.
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With the prestigious award, Turkcell left behind many strongly
competing projects in the same category. “Hello Hope” application
helps solving language difficulties by teaching basic Turkish
vocabulary through language flashcards on most common issues and
providing instant speech translation. A section on Frequently Asked
Questions includes info on refugee registration processes, access
to public services such as education and health, and a
location-based service option guiding users to nearby facilities.
One-click access to Turkey's only Arabic language call centre
contributes to the experience.
“We aim to make everyone have the same conditions
everywhere”
Turkcell CEO Kaan Terzioğlu emphasized the role of technology in
benefits for society; “We have always aim to transform the
technology that we have in to benefits for society. We set off on
the Hello Hope project with this ideal. We wished for individuals
staying in our country to have access to the same conditions as we
do. 3 million Syrians are living in Turkey, which has the highest
number of refugees among the host countries in the world, and as
Turkcell we provide service to 1.3 million of them. Our aim was to
prevent all immigrants whose native language is Arabic, Syrians in
particular, from feeling out of place in terms of language and
culture. Thus in September 2016 we launched the “Hello Hope”
application developed by Turkcell Academy. With our project aiming
to ease the daily life of Syrians and offer them a chance at
adaptation, the application has been downloaded approximately 300
thousand times.And today, this meaningful reward we received here
proved the success of both the Hello Hope and the path we follow.
We will continue to be by the side of refugees in our country with
our technology during their integration process.”
Turkcell integrated application into temporary shelterIn
the second phase of the “Hello Hope” project, first implemented as
a mobile application by Turkcell, an education centre was opened in
the Kahramanmaraş Temporary Housing Center in collaboration with
AFAD, Prodea Systems and Naiim. At the centre, Arabic K-12
education for children and young people, as well as the opportunity
for adults to learn Turkish through news, health and everyday
living content is provided. Turkcell also offers 4.5G mobile
communication and high speed fiber internet services in the centre.
Kahramanmaraş, has an added significance in being the first centre
where high speed fiber internet services are offered to refugees
free of charge.
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Turkcell Corporate CommunicationsSelin Gulec Yakın, Mobile: 0090
532 210 56 88selin.gulec@turkcell.com.tr
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