ATLANTA, Nov. 16, 2016 /PRNewswire/ -- Today,
Georgia Power is marking the inaugural Utilities United Against
Scams Day (UUAS Day). UUAS Day is a collaborative effort among
the electric, gas, and water utility industries to help prevent
utility service fraud through education, awareness, and customer
advocacy initiatives with the goal of helping customers learn how
to identify and avoid utility-related scams.
Reminders from Georgia Power to avoid scams:
- If an account becomes past due, Georgia Power will contact the
customer via a prerecorded message to the primary account telephone
or by letter requesting that the customer call Georgia Power to
discuss the account.
- Georgia Power will never ask for a credit card or pre-paid
debit card number over the phone.
- Employees are not sent into the field to collect payment in
person and will not ask a customer to pay anywhere other than a
business office or Authorized Payment Location.
- Delete all emails that demand immediate payment or personal
information or that are from a company that is not Georgia
Power.
- If a customer receives a suspicious call from someone claiming
to be from Georgia Power and demanding payment to avoid
disconnection, they should contact the company's 24-hour customer
service line at 888-660-5890.
Georgia Power continues to work with law enforcement agencies
throughout the state to identify and prosecute criminals who pose
as Georgia Power employees in order to defraud customers. The
company encourages customers to report scams and fraud attempts to
local law enforcement and to the Federal Trade Commission at
https://www.ftccomplaintassistant.gov/. Additional information
about frequent scams and how the company works to protect customers
is available at www.GeorgiaPower.com/Scam.
About Georgia Power
Georgia Power is the largest
subsidiary of Southern Company (NYSE: SO), America's premier energy
company. Value, Reliability, Customer Service and Stewardship are
the cornerstones of the company's promise to 2.5 million customers
in all but four of Georgia's 159
counties. Committed to delivering clean, safe, reliable and
affordable energy at rates below the national average, Georgia
Power maintains a diverse, innovative generation mix that includes
nuclear, 21st century coal and natural gas, as well as renewables
such as solar, hydroelectric and wind. Georgia Power focuses
on delivering world-class service to its customers every day and
the company is consistently recognized by J.D. Power and Associates
as an industry leader in customer satisfaction. For more
information, visit www.GeorgiaPower.com and connect with the
company on Facebook (Facebook.com/GeorgiaPower) and Twitter
(Twitter.com/GeorgiaPower).
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SOURCE Georgia Power