ATLANTA, Aug. 7, 2015 /PRNewswire/ -- Georgia Power
announced today the completion of the installation of Automatic
Fault Location, Isolation and Service Restoration (FLISR)
distribution technology on circuits serving more than 1.1 million
customers across the state. The technology automatically isolates a
trouble area and restores service to remaining customers by
transferring them to other nearby sources. A continued focus on
investments that improve reliability and service for customers,
such as FLISR, has helped position Georgia Power as an industry
leader in customer satisfaction.
"We know that any outage is inconvenient for our customers,"
said Leslie Sibert, vice president
of distribution for Georgia Power. "Ensuring that we have a
reliable and resilient electric grid, with continuous improvements
in technology, is just one of the ways that we offer world-class
service for our customers."
The enhanced technology helps crews locate trouble spots more
quickly and reduces overall outage durations for customers. So far
this year, the company has avoided more than 9.2 million customer
outage minutes due to the successful FLISR operations. Georgia
Power plans to continue enhancing its infrastructure and expand the
technology to an additional 150,000 customers by the end of the
year.
Georgia Power added the FLISR technology to its network as part
of statewide smart grid improvement project conducted through a
multiyear Smart Grid Investment Grant awarded by the Department of
Energy.
About Georgia Power
Georgia Power is the largest
subsidiary of Southern Company (NYSE: SO), one of the nation's
largest generators of electricity. Value, Reliability,
Customer Service and Stewardship are the cornerstones of the
company's promise to 2.4 million customers in all but four of
Georgia's 159 counties. Committed
to delivering clean, safe, reliable and affordable energy at rates
below the national average, Georgia Power maintains a diverse,
innovative generation mix that includes nuclear, 21st century coal
and natural gas, as well as renewables such as solar, hydroelectric
and wind. Consistently recognized as a leader in customer
service, Georgia Power was recently ranked highest in overall
business customer satisfaction among large utilities in the South
by J.D. Power and Associates. For more information, visit
www.GeorgiaPower.com and connect with the company on Facebook
(Facebook.com/GeorgiaPower) and Twitter
(Twitter.com/GeorgiaPower).
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SOURCE Georgia Power