ALLENTOWN, Pa., Aug. 11, 2015 /PRNewswire/ -- PPL Electric
Utilities has added new features to its special website for
contractors, electricians and inspectors, so they can spend more
time on the job – and less time on the phone.
These customers can now use
http://www.pplelectric.com/contractorservices to create and track
work orders for service upgrades and for Fast Track projects --
service work that non-PPL electricians perform, such as meter base
replacements. The upgrade also allows electrical inspectors to
submit inspection results online.
Contractors, electricians and builders can already use the site
to create new and temporary service work orders, track their
progress, and receive email status updates when and how it is
convenient for them.
The site, in place since August
2014, also allows these transactions to be completed anytime
through computers or mobile devices.
"These types of transactions used to require lengthy phone calls
to complete, taking professionals' time and attention away from the
job," said Chris Cardenas, Customer
Services vice president for the utility. "We've added new online
services for these customers as part of our ongoing effort to make
it easier and more convenient to do business with PPL Electric
Utilities."
Cardenas added that PPL Electric Utilities consulted
electricians, electrical inspectors, contact center employees and
others before making the latest upgrades to the site.
PPL Electric Utilities provides electric delivery service to
more than 1.4 million homes and businesses in Pennsylvania and ranks among the best utility
companies in the country for customer service and reliability. With
2,300 employees, PPL Electric Utilities is a major employer in the
communities it serves. It is a subsidiary of PPL Corporation (NYSE:
PPL). For more information visit www.pplelectric.com.
Note to Editors: Visit our media website at
www.pplnewsroom.com for additional news and background about PPL
Corporation.
Contact:
|
Kurt Blumenau,
610-774-5997
|
|
PPL Electric
Utilities
|
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visit:http://www.prnewswire.com/news-releases/ppl-electric-utilities-expands-online-services-for-contractors-electricians-300126972.html
SOURCE PPL Electric Utilities