By Andrew R. Johnson 

A regulatory crackdown on Ocwen Financial Corp. has started to weigh on the mortgage servicer's financial results.

The Atlanta company on Thursday posted first-quarter earnings that, while rising 68%, fell well short of analysts' estimates as costs to comply with regulatory demands surged. Ocwen shares fell 7.4% to $35.08 in New York Stock Exchange composite trading, its largest decline since February.

New York's top financial regulator, Benjamin Lawsky, earlier this year halted a deal Ocwen struck to acquire a large mortgage-servicing portfolio from Wells Fargo & Co. amid concerns about the company's ability to handle more loans.

The Consumer Financial Protection Bureau and state regulators reached a settlement with Ocwen in December over allegations that the company mistreated borrowers. Ocwen neither admitted nor denied the allegations.

Amid the scrutiny, Ocwen has ramped up spending on technology and compliance.

Ocwen on Thursday said such costs helped fuel a 44% surge in overall expenses during the quarter from the same quarter a year earlier.

"The bar has been raised substantially because of the additional activities and documentation now required," President and Chief Executive Officer Ron Faris said during a conference call with analysts on Thursday.

The quarterly results show how heightened regulatory scrutiny is pressuring mortgage companies to revamp their systems to prevent potential errors with borrowers, even if it eats into profit.

Mr. Faris said higher regulatory standards have raised Ocwen's costs for servicing nonperforming loans by as much as $40 per loan annually.

Ocwen and its largest nonbank competitor, Nationstar Mortgage Holdings Inc., both doubled the size of their servicing portfolios last year, making them the fourth- and fifth-largest mortgage servicers in the U.S., respectively, according to industry newsletter Inside Mortgage Finance.

They have benefited as large banks such as Bank of America Corp. have sold servicing portfolios, driven in part by new capital requirements that make that costlier for banks.

Executive Chairman William Erbey said during the conference call that reputational risk tied to servicing delinquent loans also has driven banks out of the business.

But while Ocwen's first-quarter revenue jumped 36% from the same quarter a year earlier, the $551.3 million posted was less than the $569.4 million that analysts surveyed by Thomson Reuters expected.

Mr. Faris said revenue was "hampered" in the quarter as bad weather slowed sales of foreclosed real estate.

The company has seen a "more substantial rebound" in such sales so far in the current quarter, he said.

Ocwen's net income for the first quarter rose to $75.8 million, or 54 cents a share, from $45.1 million, or 31 cents, a year earlier.

Analysts surveyed by Thomson Reuters expected earnings of $1 a share.

Ocwen and Nationstar have found themselves in the regulatory hot seat in recent months. Mr. Lawsky, superintendent of the New York Department of Financial Services, called the rapid growth of nonbank mortgage servicers "eyebrow raising" in a March interview with The Wall Street Journal.

He said he is concerned such companies aren't equipped to handle the massive amount of loan volume they have taken on in recent years as the industry consolidates.

Mr. Lawsky also has raised concerns about the relationships that Ocwen and Nationstar have with affiliated businesses. Last month his office sent a letter to Ocwen seeking information about its use of a property auction website owned by Altisource Portfolio Solutions SA, a company spun out from Ocwen in 2009. Mr. Erbey is also chairman of Altisource and owns stakes in both companies.

"Going forward, we believe compliance and counterparty strength will be among the most important factors determining long-term success in the servicing business," Mr. Erbey said in a statement.

Write to Andrew R. Johnson at andrewr.johnson@wsj.com

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