Nokia extends managed services agreement with Chorus for fixed line network in New Zealand
March 08 2017 - 5:01PM
Press Release
- Three-year contract extension for management of end-to-end
operations
- Nokia remains sole managed services partner for Chorus
9
March, 2017
Wellington, New Zealand - Nokia has renewed its managed
services agreement with Chorus, New Zealand's largest
telecommunications infrastructure company, for a further three
years.
Under the new contract, Nokia will continue to provide fully
managed end-to-end operations services to further enhance the
customer experience, operational efficiency and quality of the
operator's national fixed line network.
Chorus will also leverage Nokia's technical capabilities and
global services expertise to continue delivering an optimal
customer experience across New Zealand.
Agreement scope, at a glance:
- Extension of the intitial managed services contract, signed in
2014, for a further three years.
- Managed services provision includes end-to-end operations and
network management from Nokia's Global Delivery Center in India for
best-in-class network quality and efficiency
- Real-time service management using performance data and
proactive correlation of network events to prevent faults and
improve network availability, as well as reduce the number of
incidents while optimizing the costs.
Ewen
Powell, CTO at Chorus, said: "Our decision to extend the
existing agreement reflects our satisfaction with Nokia operations
and support services. We need a partner that understands our
business and can deliver simplicity over complexity, helping us
launch innovative offerings to our partners and their customers
while improving the overall reliability of our networks. Nokia has
proven its capabilities to do that, so the extension was very
straight forward."
Ray Owen, head of Oceania at Nokia, said: "This is an
outstanding validation of our close, continuing collaboration with
Chorus, one of Nokia's long-standing partners. This strategic
project aligns with Nokia's global approach to operations and
stands as a leading example for broadband service providers
aspiring to best-practice management and enhancement of their
networks."
Nokia has been working with Chorus since its inception in 2011,
providing fixed access solutions, services and network operations
support as the operator's preferred supplier. The contract
reinforces the partnership between the two companies as well as
Nokia's capabilities for managing operations of multi-vendor
networks in Oceania.
Did you know?
- Nokia has extensive global experience in managed services for
over 17 years, including network and service operations in mobile,
fixed, applications and IP domains for government, enterprise and
telecommunication markets.
- The company is a market leader with more than 200 managed
services contracts in mobile and fixed networks across the world.
Two out of three of these contracts are multi-vendor.
Resources:
- Website: Nokia Managed Services
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About NokiaNokia is a global leader innovating the
technologies at the heart of our connected world. Powered by the
research and innovation of Nokia Bell Labs, we serve communications
service providers, governments, large enterprises and consumers,
with the industry's most complete, end-to-end portfolio of
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From the enabling infrastructure for 5G and the Internet of
Things, to emerging applications in virtual reality and digital
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human experience. www.nokia.com
Media Enquiries:CommunicationsPhone: +358 (0) 10 448
4900E-mail: press.services@nokia.com
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