FTI Technology Launches Ringtail Audio Discovery Service
May 18 2015 - 07:30AM
FTI Consulting, Inc. (NYSE:FCN), the global business advisory firm
dedicated to helping organizations protect and enhance their
enterprise value, today announced a new Ringtail Audio Discovery
service from its FTI Technology business segment. The Ringtail
Audio Discovery service enables legal teams to search, review,
redact and produce audio recordings alongside email and other
documents as part of the legal review process.
"Especially within financial institutions, there is a growing
need to include audio files as part of the usual e-discovery
process," said Cuong Do, a Senior Managing Director in the
Technology segment of FTI Consulting. "The ability to treat these
files like all other written materials and in the same workflow
will be a big time and money-saver for Ringtail users."
Financial organizations are in particular need of audio
recording discovery capabilities given expectations by financial
regulators in the UK as well as new e-discovery requirements
contained within the Dodd-Frank Act in the U.S. Yet all
organizations, in order to be in accordance with the Federal Rules
of Civil Procedure, need to evaluate their audio discovery process
should relevant evidence be needed from call center records or the
corporate telephone system. Currently, many legal teams are
listening to hours of collected audio data, one tape at a time,
manually tracking potentially relevant materials and the exact time
of the relevant exchange, then transcribing, reviewing, redacting
and coding these transcripts in a linear and costly fashion.
The Ringtail Audio Discovery service addresses this inefficient
process by enabling clients to:
- Find targeted keywords, dates, custodians or unique speakers
within audio files using advanced search capabilities;
- Apply tuning and training for specific industry domains,
accents or languages to enhance the quality of transcripts and
retrieve keyword searches with greater accuracy;
- Read the searchable text transcript while listening to
recordings for better reviewer consistency and accuracy;
- Eliminate empty passages with silence and noise detection that
saves time and money;
- Review audio of over 20 languages including Chinese, Japanese,
Korean, and a variety of accents such as U.S. English and British
English; and
- Redact and export text transcripts as part of the regular
e-discovery process.
"For many organizations, audio collection and review follows a
different process than handling common file types, such as email,"
said Nimisha Patel, a Managing Director in the Technology segment
of FTI Consulting. "Besides additional cost, the audio may be
reviewed out of context, leading to erroneous coding decisions. The
Ringtail Audio Discovery service provides Ringtail users with a
seamless experience so audio files can be treated just like every
other material, including the great search, review and production
capabilities Ringtail users expect."
The Ringtail e-discovery platform supports law firms and
corporate legal teams of all sizes that are tasked with managing
the complexity and scope of today's global e-discovery. A
full-featured platform, Ringtail software processes and culls data,
provides a broad range of tools for quick data review and coding
and gives users a comprehensive set of redaction and production
tools. Ringtail also features world class visual analytics, concept
clustering, predictive coding and advanced workflows. Ringtail is
available on-premises, on-demand or in a Software as a Service
("SaaS") deployment model.
The Ringtail Audio Services are available immediately to
Ringtail on-demand and managed review clients. It is also available
as an add-on service to SaaS clients.
FTI Technology and its Ringtail e-discovery software have
received numerous honors from the legal and IT industries,
including selection by The Legal Intelligencer, The Recorder and
KMWorld, as leaders within e-discovery software and services. FTI
Technology was also included in the 'Leaders' quadrant of Gartner's
'Magic Quadrant for E-Discovery Software' report (Jie Zhang, Debra
Logan, Garth Landers, June 19, 2014). A complimentary copy of the
report is available at the FTI Technology site.
About FTI Consulting
FTI Consulting, Inc. is a global business advisory firm
dedicated to helping organizations protect and enhance enterprise
value in an increasingly complex legal, regulatory and economic
environment. With more than 4,400 employees located in 26
countries, FTI Consulting professionals work closely with clients
to anticipate, illuminate and overcome complex business challenges
in areas such as investigations, litigation, mergers and
acquisitions, regulatory issues, reputation management, strategic
communications and restructuring. The Company generated $1.76
billion in revenues during fiscal year 2014. For more information,
visit www.fticonsulting.com and connect with us on Twitter
(@FTIConsulting), Facebook and LinkedIn.
CONTACT: FTI Consulting, Inc.
1101 K Street NW
Washington, DC 20005
+1.202.312.9100
Investor Contact:
Mollie Hawkes
+1.617.747.1791
mollie.hawkes@fticonsulting.com
Media Contact:
Kate Holmes
+1.206.373.6521
kate.holmes@fticonsulting.com
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