ComEd Restores 99 Percent of Customers Affected by Sunday’s Severe Storms
August 04 2015 - 10:27AM
Business Wire
ComEd Care Vans provide relief to
storm-impacted residents
Following severe storms which produced strong winds, hail and
heavy rain, ComEd has restored power to 99 percent of the 120,000
customers whose power was impacted by the stormy weather. There
were two severe storms that impacted ComEd’s service territory on
Sunday and caused damage to a lot of trees in several areas and
resulted in downed power lines, damaged roofing, and lots of flying
debris in affected areas.
More than 650 ComEd and contractor crews worked around-the-clock
throughout the service territory, including the severely impacted
areas in Grayslake and Round Lake Beach in Lake County. As a
result, power was restored to more than 90 percent of impacted
customers within a 24-hour period. There are still some outages in
areas that are hard to reach due to significant damage and debris.
ComEd crews will continue to work on restoring storm-impacted
customers who are able to receive power.
“Sunday’s afternoon and late evening storms came in two waves
and together they resulted in more than 120,000 customers losing
power,” said Terence R. Donnelly, executive vice president and
chief operating officer for ComEd. “The storms damage was
significant and it was complicated by the amount of debris that
resulted from the turbulent conditions. Our crews are continuing to
work as quickly and safely as possible to bring power and peace of
mind back to all impacted customers.”
ComEd dispatched its Mobile Operations Command Center and new
Community Care Vans to Grayslake to support storm crews and provide
relief and information services to impacted residents. Care Vans
distribute water bottles, provide phone charging stations as well
as information about outage restoration to residents in hardest hit
areas.
ComEd urges customers to contact the utility immediately if they
are experiencing a power outage. Customers can text OUT to 26633
(COMED) to report their outage and receive restoration information.
ComEd also offers a mobile app smart phones that gives customers
the ability to report power outages and manage their accounts. In
addition, customers can report outages through the website at
ComEd.com or on ComEd’s Facebook page at Facebook.com/ComEd or by
calling 1-800 EDISON1 (1-800-334-7661). Spanish-speaking customers
should call 1-800-95-LUCES (1-800-955-8237).
Public safety is paramount during storms and ComEd encourages
the public to remember to take the following precautions:
- If you encounter a downed power line,
immediately call ComEd at 1-800-EDISON1 (1-800-334-7661) or access
our website at ComEd.com and report the location. Spanish-speaking
customers should call 1-800-95-LUCES (1-800-955-8237). Never
approach a downed power line. Always assume a power line is
energized and extremely dangerous
- Check on elderly and other sensitive
family members and neighbors to ensure their safety.
- Please do not approach ComEd crews
seeking restoration times. Broken tree limbs and power lines in the
area can present a significant danger. Restoration times can be
found online on ComEd’s Outage Maps or by signing up for texting
programs.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based
Exelon Corporation (NYSE: EXC), the nation’s leading competitive
energy provider, with approximately 7.8 million customers. ComEd
provides service to approximately 3.8 million customers across
northern Illinois, or 70 percent of the state’s population. For
more information visit ComEd.com, and connect with the company on
Facebook, Twitter and YouTube.
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version on businesswire.com: http://www.businesswire.com/news/home/20150804006262/en/
ComEdMedia Contact:312-394-3500
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