Chicago Hit by Multiple Severe Storms, ComEd Working to Restore Power
August 03 2015 - 02:00AM
Business Wire
Customers encouraged to report power outages
via text, mobile app or social media
A fast-moving storm that swept through the Chicago area Sunday
afternoon affected more than 95,000 ComEd customers. With more
thunderstorms and severe weather expected to run into the early
hours Monday, ComEd is working around the clock to restore power
and is maintaining its Emergency Center Operations.
As of 11:30 p.m. Sunday, approximately 54,000 customers remained
without power, with hardest areas in the north side of Chicago, and
ComEd’s North Region, including north suburban Skokie and Rosemont
areas. Additional crews are assisting in the restoration efforts,
including the repair of power lines downed by high winds and
clearing of trees and vegetation.
With continued heavy rain, lightning and high winds, ComEd is
encouraging the public to remember to take the following safety
precautions:
- If you encounter a downed power line,
immediately call ComEd at 1-800-EDISON1 (1-800-334-7661) or access
our website at ComEd.com and report the location. Spanish-speaking
customers should call 1-800-95-LUCES (1-800-955-8237).
- Never approach a downed power line.
Always assume a power line is energized and extremely
dangerous.
- Check on elderly and other family
members and neighbors to ensure their safety and make alternate
arrangements in the event of an outage.
- If you are experiencing a power outage,
do not wade into a flooded basement. Power may be restored while
you are in the flooded basement and the motors on appliances may be
submerged.
- Please stand clear of ComEd crews
working to restore power. Broken tree limbs and power lines in the
area can present a significant danger.
ComEd will continue to keep customers informed. Customers can
also visit our Storm Center at ComEd.com/storm for updates as well
as additional storm preparedness tips and outage information.
ComEd urges customers to contact the utility immediately if they
are experiencing a power outage. Customers can text OUT to 26633
(COMED) to report their outage and receive restoration
information.
ComEd also introduced a mobile app for iPhone and Android® smart
phones, available in the app store for each platform, which gives
customers the ability to report power outages and manage their
accounts. In addition, customers can report outages through the
website at ComEd.com or on ComEd’s Facebook page at
Facebook.com/ComEd or by calling 1-800 EDISON1 (1-800-334-7661).
Spanish-speaking customers should call 1-800-95-LUCES
(1-800-955-8237).
For outage updates, customers can access ComEd’s mobile-enabled,
interactive outage map now available at ComEd.com/map. The
color-coded map allows customers to easily find information on the
location and size of outages, get estimated power restoration times
and crew locations. Information is updated every 30 minutes.
Customers also can follow the company on Twitter @ComEd or on
Facebook at Facebook.com/ComEd to stay up-to-date on the latest
ComEd storm restoration information.
With passage of the Smart Grid law in 2011, ComEd embarked on a
$2.6 billion program to modernize the power system in northern
Illinois. Through investments that include smart switches that
reroute power around potential problem areas, new storm hardening
and vegetation management solutions, and cable replacement, in
addition to the other ongoing programs. ComEd delivered record
reliability in 2013-2014 – and then produced the best reliability
in its history for the first half of 2015. ComEd remains focused on
continuing to build on improvements, such as an enhanced damage
assessment process, better coordination of vegetation management
crews and improved material staging to ensure readiness during
severe weather. ComEd is committed to helping our customers avoid
storm outages and remaining to be among the top-performing
utilities in the United States.
Commonwealth Edison Company (ComEd) is a unit of Chicago-based
Exelon Corporation (NYSE:EXC), the nation’s leading competitive
energy provider, with approximately 7.8 million customers. ComEd
provides service to approximately 3.8 million customers across
northern Illinois, or 70 percent of the state’s population. For
more information visit ComEd.com, and connect with the company on
Facebook, Twitter and YouTube.
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version on businesswire.com: http://www.businesswire.com/news/home/20150802005070/en/
ComEd Media Relations312-394-3500
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