BGE Receives an Industry Excellence Award from the Southeastern Electric Exchange
July 06 2015 - 10:00AM
Business Wire
The Southeastern Electric Exchange (SEE), has named Baltimore
Gas and Electric Company (BGE) a 2015 Industry Excellence Award
winner. BGE was recognized for its “Business Intelligence and Data
Analytics” initiative at the SEE Annual Conference and Trade Show
held in Hershey, Pa. in June. The company received the award for
the winning project in the Customer Service and Billing
category.
The SEE Industry Excellence Awards program recognizes member
companies for successfully implementing projects that demonstrate
innovation, improvement and technical complexity. BGE’s
award-winning project developed solutions for integrating data from
eight systems -- a total of 35 billion records -- in order to more
effectively identify opportunities to improve the efficiency and
operation of BGE’s gas and electric systems. With the advanced
analytics, for example, the company can now identify instances of
operating meters that are connected to inactive customer accounts.
BGE worked with C3 Energy and Accenture on the project, which led
to process and technology improvements that will save BGE and our
customers millions of dollars annually. The benefits also include
customer service enhancements, as the company can provide customers
with more specific, detailed information on their energy use.
“We’re charged with delivering electricity safely and reliably
in an environment of increasing demand and changing customer
needs,” said J. Andrew Dodge, BGE’s vice president of technical
services. “It is critical to have the systems in place to support
these changes. We’re pleased to be recognized by our peers at the
Southeastern Electric Exchange for our focus on being innovative
with our tools and the way we work.”
The Southeastern Electric Exchange is a non-profit,
non-political trade association of investor-owned electric utility
companies. Founded in 1933, the organization seeks to enhance the
operational performance of its member companies and provides mutual
aid coordination to support storm restoration activities.
BGE has received SEE Industry Excellence Awards in several
categories in previous years, including 2014 honors for Safety,
Distribution and Rates and Regulation.
BGE sister utility PECO in Philadelphia also was recognized by
SEE with the 2015 Total Company Safety Award. PECO won the award
for achieving the best (lowest) Occupational Safety and Health
Administration (OSHA) recordable incidence rate for the year among
SEE member companies.
BGE, headquartered in Baltimore, is Maryland’s largest gas and
electric utility, delivering power to more than 1.2 million
electric customers and more than 655,000 natural gas customers in
central Maryland. The company’s approximately 3,400 employees are
committed to the safe and reliable delivery of gas and electricity,
as well as enhanced energy management, conservation, environmental
stewardship and community assistance. BGE is a subsidiary of Exelon
Corporation (NYSE: EXC), the nation’s leading competitive energy
provider, with 2013 revenues of approximately $24.9 billion. Like
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Baltimore Gas and Electric Company (BGE)Rhea Lewis
Marshallrhea.marshall@bge.comBGE Media Hotline:
410.470.7433
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