ComEd Expands Opower Program to Give Customers Insights on Energy Use
March 25 2015 - 4:00PM
Business Wire
Opower Segmentation and Targeting Tools Deliver
Personalized Communications
Opower (NYSE:OPWR), the global leader in cloud-based software
for the utility industry, today announced the successful deployment
of its upgraded demand-side management (DSM) program with
Chicago-based electric utility Commonwealth Edison (ComEd).
ComEd leveraged the Opower platform’s new segmentation and
targeting tools to aggregate data for more than 1.5 million of its
residential customers to offer customized multi-channel
communications that provide information to help them reduce energy
use and save on their electricity bill.
This summer, ComEd will also launch its smart meter-enabled
program called Peak Time Savings (PTS) using Opower’s Behavioral
Demand Response solution. PTS saves customers money by applying
credits to their bills for lowering electricity usage during high
demand periods. Customers can earn a $1 credit on their electric
bills for every kilowatt-hour (kWh) of electricity reduced during
Peak Time Savings Hours. These options can help to save energy and
money, while also benefiting the environment by lessening the
impact of energy use during high-demand periods.
“Our objective is to put control in our customers’ hands,” said
Val Jensen, senior vice president of Customer Operations, ComEd.
“Personalized communications, customized home energy reports, and
demand response are some of the many tools we offer customers to
help them better manage their energy use. As we deploy smart meters
across northern Illinois, we hope to unlock even more value through
digital energy management resources like Opower’s platform.”
ComEd is leveraging the Opower platform to connect with
customers via their preferred energy channel - web, interactive
voice response (IVR), and paper - to ensure higher levels of
engagement. ComEd is one of the first utilities to utilize Opower’s
segmentation and targeting tools, to provide personalized
communications to ComEd’s highest residential energy users. With
the use of Opower’s platform, ComEd expects these same customers
will save 200,000 megawatt hours of energy and 2 percent annually
on their electricity bill.
About ComEd
Commonwealth Edison Company (ComEd) is a unit of Chicago-based
Exelon Corporation (NYSE: EXC), the nation’s leading competitive
energy provider, with approximately 7.8 million customers. ComEd
provides service to approximately 3.8 million customers across
northern Illinois, or 70 percent of the state’s population. For
more information visit ComEd.com, and connect with the company on
Facebook, Twitter and YouTube.
About Opower
Opower (NYSE:OPWR) is an enterprise software company that is
transforming the way utilities engage with their customers.
Opower’s customer engagement platform enables utilities to reach
their customers at moments that matter through proactive and
digitized communications that drive energy savings, increase
customer engagement and satisfaction, and lower customer operation
costs. Opower’s software has been deployed to more than 95 utility
partners around the world and reaches more than 50 million
households and businesses. For more information, please visit
www.opower.com and follow us on Twitter at @Opower.
Forward-looking Statements
This release contains forward-looking statements, including
statements regarding benefits from the use of Opower’s solutions.
Any statements in this press release about future expectations,
plans and prospects for Opower represent the Company's views as of
the date of this press release. These forward-looking statements
are subject to a number of risks, uncertainties and assumptions.
While the Company may elect to update these statements at some
point in the future, the Company specifically disclaims any
obligation to do so.
OpowerMargot Littlehale,
781-424-8943margot.littlehale@opower.comorComEdKrissy Posey,
312-394-3500
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