LONG ISLAND CITY, N.Y.,
Oct. 8, 2015 /PRNewswire/
-- Already a long-time customer of Diebold, Incorporated's
(NYSE: DBD) best-in-class services and technology, ALMA Bank, a New
York-based financial institution, is introducing Diebold's
innovative Mobile Cash Access software solution to enable consumers
to initiate automated teller machine (ATM) transactions with a
mobile device.
In a recent study, when consumers were asked what new
functionality financial institutions should provide for
self-service systems, cardless transaction support and mobile phone
integration came in first and second, signaling their
ever-increasing importance in consumer
transactions1.
"Our customers are digitally connected to the world through
their mobile devices. For this reason, we are continually looking
for ways to enhance our mobile offerings to bring the next level of
convenience to our customers," said George Katsiaunis, president
and CEO of ALMA Bank. "Diebold's
Mobile Cash Access solution enables us to connect our customers
with their money in a new, innovative way that allows us to be
everywhere our customers are."
Mobile Cash Access enables consumers to stage transactions from
their mobile device by choosing which account to access and the
amount to be withdrawn. When they arrive at the ATM, they simply
scan a quick response (QR) code on the ATM screen with their smart
phone and the transaction is completed without a card, while
multi-factor authentication keeps transactions secure. By
eliminating the need for an ATM card, Mobile Cash Access
dramatically speeds up transaction time and reduces the risk of
card skimming, fraud and theft since sensitive customer information
is never stored on the mobile device and is passed to the ATM via a
secure VPN connection.
"ALMA Bank is a leading
innovator in the regional space and is one of the first financial
institutions in North America to
capitalize on the mobile integration trend within the financial
self-service industry," said Alan
Kerr, Diebold executive vice president, software. "Our
software solutions continue to bridge the digital divide and power
the interactions that differentiate a financial institution's
consumer experience."
1 EY: Winning through Customer Experience, 2015.
About ALMA
Bank
ALMA Bank, a strongly
capitalized full service financial institution with assets of over
$1 billion, is a community based bank
with a wide variety of personal and business products and services.
The bank has gained a reputation for serving the needs of the
community by emphasizing the importance of personalized banking and
financial solutions tailored to their customers' needs.
ALMA Bank operates in New York and in New
Jersey and is working to expand its exceptional product and
service quality commitments to an even greater access network. For
more information visit almabank.com.
About Diebold
Diebold, Incorporated (NYSE: DBD)
provides the technology, software and services that connect people
around the world with their money - bridging the physical and
digital worlds of cash conveniently, securely and
efficiently. Since its founding in 1859, Diebold has evolved
to become a leading provider of exceptional self-service
innovation, security and services to financial, commercial, retail
and other markets.
Diebold has approximately 16,000 employees worldwide and is
headquartered near Canton, Ohio,
USA. Visit Diebold at www.diebold.com or on Twitter:
http://twitter.com/DieboldInc.
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SOURCE Diebold, Incorporated