LONDON, Ontario, Aug. 5, 2015 /PRNewswire/ -- Banorte,
GFNorte's banking subsidiary and one of the largest banks in
Mexico, has selected Phoenix, a Diebold company (NYSE: DBD), as the
new software provider for its entire ATM network. A long-standing
customer of Diebold's hardware and services, the bank has now added
Phoenix's VISTA™ and COMMANDER™
software platforms as part of its strategy to expand its
omnichannel capabilities and integrate key back-end systems with
its growing ATM fleet.
"As we strive to offer new and diverse services to our
customers, adapting to their financial and banking needs, it's
imperative that our software solution has the capability to
communicate with multiple systems and facilitate a seamless
omnichannel experience," says Rafael
Arana, chief operating officer, Banorte. "By leveraging
multi-vendor software, we will have the ability to support any ATM,
regardless of the manufacturer, across more than 1,200 branches and
7,000 ATMs in Mexico. We value our
current partnership with Diebold tremendously and look forward to
extending that relationship to now include its Phoenix software solutions."
As banking consumers continue to utilize the increasing number
of touch points available to conduct their banking transactions, a
comprehensive omnichannel solution is crucial to provide optimal
service. The software suite provides support for both the
multi-vendor ATM fleet, and the in-branch solutions; while allowing
the bank to be more self-sufficient at developing the tools that
improve its efficiency and functionality.
"Diebold's acquisition of Phoenix has proved to be extremely successful,
resulting in this exciting new agreement with Banorte," said
Alan Kerr, Diebold executive vice
president, software. "Phoenix's
flexible application has long been the market-leader and now
benefits from Diebold's global presence and capabilities. We are
excited about working with Banorte and continuing our growth
trajectory in the Latin America
market going forward."
About Banorte
Banorte, the banking subsidiary of Grupo Financiero Banorte
(GFNorte), was founded in 1899 in the city of Monterrey and is currently the third largest
financial institution in Mexico.
With more than 27,000 employees and 7,062 ATMs across 1,270
branches, Banorte serves more than 13 million customers in the
banking sector and manages more than 138
billion US dollars in assets. GFNorte shares trade on the
Mexican Stock Exchange (BMV) under the ticker "GFNORTEO".
About Phoenix
Phoenix, a Diebold company, is
the world's leading provider of multi-vendor ATM software and
financial services applications. Acquired by Diebold, Incorporated
(NYSE: DBD) in March 2015,
Phoenix and Diebold deliver
comprehensive hardware-agnostic software solutions with a
consistent, user-friendly interface across financial institutions'
entire banking ecosystem. Headquartered in London, Ontario, Canada, Phoenix has more than 25 years of banking
industry experience in creating highly configurable,
enterprise-wide software that automates and migrates financial
services across banking channels. For more information,
visit: www.phoenix-interactive.com or www.diebold.com.
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SOURCE Diebold, Incorporated