CSC Launches First-Of-Its-Type, Full-Service Chronic Care Management Service in U.S. with Reliance ACO as First Adopter
March 30 2016 - 4:00PM
Business Wire
Improves healthcare for nation’s chronically
ill seniors using new Centers for Medicare & Medicaid Services
(CMS) Chronic Care Management (CCM) program
CSC (NYSE: CSC) announced today the launch of a full-service
Chronic Care Management (CCM) service, the first-of-its-type in the
U.S., with Reliance ACO as its first adopter. Building on a similar
CSC service launched last year in the United Kingdom, CSC’s CCM
solution gives healthcare providers a simple and efficient
technology-based approach to fully participate in the CMS CCM
program, which focuses on improving the quality of life for seniors
with at least two chronic conditions. Watch a brief video clip on
the new service.
“Our mission is to bring the very best to our providers,” said
Dr. Mohamed Siddique, president of Reliance ACO. “After a thorough
evaluation across the market, we selected CSC because it offers the
only end-to-end CCM solution that delivers the technology,
logistical and patient engagement support for meeting 100 percent
of CMS guidelines. It’s scalable to meet our physicians’ needs and
cost efficient as it doesn’t require a capital investment. We will
be recommending the CSC CCM solution to our member physicians.”
“This highly beneficial and scalable fee-based service aligns
with the goals of modern healthcare organizations, which are moving
to value-based models of care,” said Dr. Robert Wah, CSC’s global
chief medical officer. “CSC’s CCM solution allows physicians more
time to focus on the patient, improving patient outcomes and
enhancing communication between patients and their caregivers. It
also ensures that the care meets all of the CCM program
requirements, while employing advanced technology that makes it
easy for physicians and healthcare teams to bring the best care to
our seniors.”
CSC partnered with industry leaders, Smartlink Mobile Systems,
LLC of Cary, NC, and Generation One of Southfield, MI, to offer the
nation’s first-of-its-type, comprehensive CCM solution
as-a-Service. CSC will leverage Smartlink’s platform for CCM
program management and electronic medical record (EMR) agnostic
coordination between providers and mobile patient communication to
deliver seamless collaboration with clinics as well as ensure
compliance with the program requirements. Giving providers a new
opportunity to provide more comprehensive care to patients with
chronic illnesses, the solution includes:
- Patient outreach center;
- Implementation of patient-centered care
plans;
- Care transition management;
- Electronic collaboration and
transmission of clinical documents, asynchronous communication and
time tracking;
- Dedicated medical assistants for each
practice;
- Behavioral engagement coaching;
- Patient education;
- Wellness training;
- Community health;
- Seamless integration and
interoperability with EMRs; and
- Enhanced mobile engagement with
exception-based management.
“We are delighted to partner with CSC to help healthcare
providers transform their care delivery models in preparation for
value-based payments,” said Siu Tong, chief executive officer,
Smartlink Mobile. “With the multitude of downward reimbursement
pressures that providers are facing this year, the CCM program
represents a tremendous opportunity to impact both clinical and
financial outcomes immediately. CSC brings unparalleled global
experience in care management and quality-driven methodologies that
will be an enormous asset to healthcare organizations embarking on
this journey.”
“CSC’s CCM solution is a natural extension of our innovative
healthcare technology solutions and services we’ve launched
globally,” said Lisa Pettigrew, CSC’s general manager, Americas
Healthcare & Life Sciences. “It reflects the investment CSC is
making in comprehensive population health enablement solutions and
services to meet the rapidly evolving needs of our healthcare
clients and the industry overall.”
Background on CMS’s CCM Program
In January 2015, CMS established the CCM program to control
costs and provide seniors with better long-term care for chronic
conditions. The program incentivizes improved care for seniors with
chronic illnesses while building the infrastructure for value-based
care. Under the program, CMS reimburses the provision of
non-face-to-face care to seniors who have at least two conditions
that are expected to last at least 12 months, such as Alzheimer’s
disease, cancer, diabetes and heart failure.
About CSC
CSC is a global leader of next-generation IT services and
solutions. As one of the world’s largest health systems
implementers, CSC provides clients with the best-in-class
solutions, services, partners and products. Because new models of
care need new models of IT, CSC provides technology that helps
healthcare organizations stay relevant in the digital landscape.
CSC’s established industry-first solutions include Population
Health Enablement, the first global model of its kind, and its
innovative Agile Health approach built on a next-generation
IT-as-a-Service foundation. Learn more at csc.com/healthcare or
search #AgileHealth.
About Reliance ACO
Reliance ACO is a group of independent physicians in southeast
Michigan and is not affiliated with any one medical system.
Reliance ACO works with other providers to ensure quality health
for individuals and their families. Reliance ACO collaborates with
many doctors, hospitals and other health care providers that have
decided to participate in Accountable Care Organizations (ACOs),
working together to provide better, more coordinated
healthcare.
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CSCAmericas RegionHeather Williams,
571-488-4513hwilliams22@csc.comorCorporate Media RelationsRichard
Adamonis, 862-228-3481radamonis@csc.comorGlobal M&A and
Investor RelationsNeil DeSilva, 703-641-3000neildesilva@csc.com
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