CSC and 360Globalnet Join Forces to Advance Digital Insurance Claims Processing
March 21 2016 - 10:00AM
Business Wire
CSC Expanding Insurance Claims Management
Portfolio with 360Globalnet’s Digital Claims Technology;
CSC Exclusively Reselling 360Globalnet
Self-Service Solutions, which Reduce Time-to-Settlement and Fraud
While Improving Decision-making
CSC (NYSE: CSC), a global leader in next-generation IT
services and solutions, and 360Globalnet, a UK-based digital
insurance solutions provider, today announced a new relationship,
which includes a strategic investment by CSC in 360Globalnet.
Together the companies’ innovative solutions will enable insurance
companies worldwide to offer their customers state-of-the-art,
self-service claims processing capabilities, live streaming video
capability and unstructured data technology.
Under the terms of the agreement, CSC will have exclusive
worldwide rights to resell to the insurance industry all
360Globalnet offerings including the company’s advanced digital,
cloud-based claims solutions that let customers easily manage the
end-to-end claims process via the Internet. CSC will also provide
systems integration services for 360Globalnet’s self-serve digital
claims technology, which delivers unique and complementary
capabilities in self-service, intelligent systems, smart mobile
devices, live-streaming video, data analytics and fraud detection.
360Globalnet’s offerings can shorten the time to claim settlement
from days to hours, while also helping to reduce fraud and
equipping decision makers with improved performance data.
“Insurers have always wanted to make the claim process fast,
claimant-friendly and accurate,” said Donald Light, director in
Celent’s North American Property/Casualty Practice. “Giving a
claimant digital tools to take charge of a claim should reduce
cycle time, increase claimant satisfaction, lower loss adjustment
expenses, and may even mitigate some instances of fraud.”
“Our clients trust us to help lead their digital insurance
transformation, and our collaboration with 360Globalnet will
contribute to our strategy of growing CSC’s insurance business and
further extending our portfolio of next-generation solutions,” said
Phil Ratcliff, vice president and general manager, CSC’s Global
Insurance Industry. “Putting the insurers’ customers in control of
their own claims, while delivering an engaging user experience,
improves customer satisfaction and retention rates. By leveraging
data analytics for enhanced fraud detection and forward-looking
market and customer information, we also help insurers reduce costs
and make better-informed business decisions.”
“What if everyone involved in the settlement of a claim, from
the first notice of loss to repair, had all the real-time data they
needed in front of them – text, images and video – moments after it
occurred?” asked Paul Stanley, 360Globalnet CEO. “Seamless,
real-time visibility across the claims process is a winning
proposition for insurers that can be implemented with low up-front
costs, minimal disruption to existing software and short
implementation times.”
Among the new as-as-service capabilities CSC will be reselling
through this new agreement are cloud-hosted web services that
enable policyholders to report and manage their claims online, a
video platform facilitating the capture, secure hosting and
dissemination of videos and images, live video streaming services,
as well as a data analytics package. More information can be found
at www.360globalnet.com.
CSC is a leader in the provision of software, services and
outsourcing to the insurance industry. CSC leverages its extensive
software capability to build services and deliver next-generation
technology to insurance industry customers globally helping them
build new digital businesses and transform their current
operations. Learn more about CSC’s claims solutions. Read about
CSC’s perspective on the key shifts marking the path to digital
insurance.
About CSC
CSC (NYSE: CSC) leads clients on their digital
transformation journeys. The company provides innovative,
next-generation technology services and solutions that leverage
deep industry expertise, global scale, technology independence and
an extensive partner community. CSC serves leading commercial and
international public sector organizations throughout the world. CSC
is a Fortune 500 company and ranked among the best corporate
citizens. For more information, visit us at www.csc.com.
About 360Globalnet:
360Globalnet Ltd. is a privately owned UK business, providing
disruptive digital technology and services to insurers and
non-insurers, not only in the UK but also in Europe and the USA. It
numbers FTSE100 and Fortune 500 organizations as clients. It is
award-winning with a reputation for innovation and creativity. The
relationship and investment with CSC provide a stable environment
to further extend its lead in agile, transformational digital
technology.
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version on businesswire.com: http://www.businesswire.com/news/home/20160321005677/en/
CSC Contacts:Rich Adamonis, Media Relations+1
862-228-3481radamonis@csc.comorNeil DeSilva, Investor Relations+1
703-641-3000neildesilva@csc.comor360Globalnet Contacts:Paul
Stanley, CEO+44 (0) 7710 831184paul.stanley@360globalnet.comorNick
Montgomery, CFO+44 (0) 1883
621000nick.montgomery@360globalnet.com
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