By Saabira Chaudhuri 

Bank of New York Mellon Corp. disappointed investors Friday, reporting fourth-quarter fee revenue that was weaker than expected and overshadowed the progress the company had made on controlling expenses.

Shares were down 2.89% in recent trading as results missed analyst estimates.

BNY Mellon, which acts as an investment manager while safeguarding trillions of dollars for money managers and other clients, posted a profit of $807 million, up from $513 million in the prior-year period. On a per-share basis, earnings rose to 70 cents from 44 cents.

Excluding one-time items like a tax benefit and restructuring charges, the bank posted earnings of 58 cents a share, missing the 59 cents expected by analysts polled by Thomson Reuters.

Revenue improved about 2% to $3.69 billion, while analysts had expected $3.81 billion in revenue.

BNY Mellon's weaker-than-expected revenue offset stronger-than-expected expense controls, due to "a soft quarter" for its issuer services arm, noted Evercore ISI analyst Glenn Schorr.

Revenue from issuer services, which services stock and debt issuers around the world, was down 19% from a year earlier and 39% from the third quarter to $193 million, the lowest level since 2007, said CLSA analyst Mike Mayo on the bank's analyst call.

BNY Mellon said in response that it had seen lower dividend fees from its depositary-receipts business, which helps facilitate cross-border trading. "That's our most capital-markets-transaction-like businesses, it's a little bit less predictable," Chief Financial Officer Todd Gibbons said on the call. While the fourth quarter a year earlier saw corporate transactions, "we didn't see any of that in this fourth quarter," he said, pointing to a flight to safety and fewer cross-border transactions.

Still, the bank said fees from its corporate trust unit--a component of issuer services that processes principal and interest payments for companies, municipal governments and others that issue debt--had climbed a bit from the third quarter.

"We are near the inflection point for improved revenue growth in corporate trust," said Chief Executive Gerald Hassell.

BNY Mellon last year floated the possibility of selling the corporate-trust business, but ultimately decided to keep it after it didn't attract the price the company wanted. Mr. Hassel on Friday said revenue in the corporate-trust business was damaged by the rumored sale of the unit, a distraction that has now been eliminated. "I think people realize that corporate trust is a key component of our business and we're back in growth mode," he said.

Overall, fee revenue rose 4.6% to $2.9 billion as a rise in investment services helped offset a drop in investment management and performance fees. However, it fell 24% from the third quarter as investment services fees declined.

Foreign exchange and other trading revenue benefited from higher volumes and volatility, rising 3.4% from a year earlier to $151 million.

The company showed strong expense controls in the fourth quarter, as a slew of measures it has taken through the year, such as reducing staffing, bringing application development in-house and selling its Wall Street headquarters, bore fruit.

Noninterest expense fell 4.6% from a year earlier and 7.5% from the third quarter to $2.75 billion, driven by declines in employee compensation and benefits expense that offset a rise in business development and professional services. Head count fell 1.6% from a year ago to 50,300.

BNY Mellon estimates that expenses will rise between 1% and 2% in the first quarter from a year earlier, driven by an acceleration of deferred compensation costs and higher pension costs.

In an interview with The Wall Street Journal, Mr. Gibbons said the bank's "real estate footprint is still a bit eclectic and has room for further streamlining." He added that BNY Mellon will continue to focus on efficiency: "There's a lot we can do."

The trust bank said its assets under custody or administration rose 3% from a year ago to $28.5 trillion, while assets under management climbed 8% to $1.71 trillion, helped by stronger stock markets.

BNY Mellon also said its euro deposits fell a bit during the quarter. The trust bank has been charging customers for euro deposits after the European Central Bank in June imposed a negative interest rate on deposits.

"Rates tend to be more emotional. People are very sensitive about the rate they get paid even though the expense impact to them tends to be nominal," Mr. Gibbons told the Journal. He said even if BNY Mellon loses between 15% and 20% of its euro deposits, the impact would almost "not be noticeable."

Angela Chen contributed to this article.

Write to Saabira Chaudhuri at saabira.chaudhuri@wsj.com

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