Best Buy's Geek Squad Launches New Home Wi-Fi Setup & Support Service
October 19 2016 - 7:00AM
Business Wire
It Provides Wi-Fi Help When and Where People
Need It Most
As we add more internet-connected devices to our home networks,
it’s increasingly common to encounter problems when Wi-Fi
performance just can’t keep up. A new service launching this week
from Best Buy’s Geek Squad comes to the aid of anyone frustrated by
networking issues, providing in-home or remote setup as well as
ongoing 24/7 support for home Wi-Fi and connected Wi-Fi enabled
devices.
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Best Buy's Geek Squad launches new Home
Wi-Fi Setup & Support service (Photo: Business Wire).
Geek Squad’s Wi-Fi Setup & Support service starts with
comprehensive, personalized home Wi-Fi setup, either over the
phone, web or in your home. Going well beyond what internet service
providers typically offer, Geek Squad Agents will optimize your
router’s performance by configuring advanced settings you might not
know exist. Agents can also help solve problems such as slow
speeds, buffering and struggles connecting devices to the
network.
“Our wireless networks are truly the backbone of our personal
technology because they control how we entertain, do our work, stay
connected, and even light or heat our homes,” said Matt Bonin, vice
president of Geek Squad Services at Best Buy. “The Geek Squad Home
Wi-Fi Setup & Support service gives people the peace of mind
that they have a partner to not only help them set up their routers
but be there long after to keep their Wi-Fi performing.”
The comprehensive new Geek Squad service includes:
- Same day setup via phone, web or
schedule an in-home visit with an Agent.
- Configuring your new or existing router
to get the best performance, including addressing dead spots and
slow speeds, and making sure your network is secure.
- Ensuring your most important devices
have Wi-Fi priority on your network and helping with wireless
device connections.
- Customizing additional advanced
settings, like parental controls and guest networks.
- 24/7 ongoing remote support from an
expert Geek Squad Agent for one or two years.
- Discounts on Geek Squad in-home Wi-Fi
services during your membership.
Geek Squad Home Wi-Fi Setup & Support service is available
for $99 for one year and $149.99 for two years. Additional savings
of $20 is available with the purchase of select hardware, including
routers, modems, laptops and connected home devices at Best Buy
stores and online.
The new Geek Squad Home Wi-Fi Setup & Support membership is
available now exclusively at Best Buy stores and online. For more
information, visit www.BestBuy.com/HomeWifi.
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version on businesswire.com: http://www.businesswire.com/news/home/20161019005221/en/
Best Buy Co., Inc.Kevin Flanagan,
612-231-5146press@bestbuy.com
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