Accenture Positioned as Overall Market Leader in HfS Mortgage As-a-Service Blueprint Report
September 22 2016 - 7:27AM
Business Wire
Accenture (NYSE:ACN) is positioned as the overall leader in both
innovation and execution – ahead of all competitors – in the HfS
Mortgage As-a-Service Blueprint Report 2016.
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The report recognizes Accenture for its “strong vision for
As-a-Service delivery in the mortgage industry and driving
collaborative engagements with clients to bring the vision to
life.” Accenture is praised for its end-to-end delivery of
services; its experience delivering to the top 50 lenders; the
quality of its account management team; the ability to attract and
retain skilled professionals; its roadmap for mortgage origination
systems; the introduction of intelligent automation into mortgage
processes; its ability to help clients write off legacy technology
in favor of intelligent operations; and for the integration of
customer feedback.
“Accenture is a mortgage As-a-Service visionary that leverages
its leading industry assets to drive operationally excellent
engagements,” said Reetika Joshi, research director, Operations
& Analytics Strategies of HfS Research – The Services Research
Company.™ “By making significant investments in future
capabilities including intelligent automation, artificial
intelligence, analytics and borrower management experience,
Accenture is leading the market and driving meaningful business
outcomes for its clients.”
The report assessed eleven major service providers and builds on
the Mortgage BPO Blueprint report published in 2014, reviewing in
more detail the market and service provider adoption of the eight
ideals of the As-a-Service Economy for redefining the value of
sourcing engagements.
“Our market leadership is a result of our deep mortgage and
compliance expertise underpinned with technology to help clients
achieve improved customer service and business execution results,”
said Mike Detwiler, senior managing director, Accenture Credit
Services. “Through our Mortgage & Compliance-as-a-Service
solution, we have turned a complex process into an elegantly simple
solution. Our focus is on making the back-end processes efficient,
effective and compliant, which enables our clients to focus on
providing their customers with a superior experience.”
Additional Accenture strengths highlighted in the report
include:
- Creating Industry Dialogue and
Vision for Mortgage As-a-Service: Accenture Credit Services has
helped clients define and articulate their vision for the mortgage
operations market, and also understand their readiness and barriers
to Mortgage As-a-Service.
- Offering Diversity And Operational
Excellence In Mortgage Operations: Accenture Credit Services
has maintained its best-in-class reputation among mortgage clients,
particularly in origination and servicing processes, for being
instrumental in redesigning credit and operational processes, using
automation as a key lever.
- Relationship Building to Deliver
Value Beyond Cost: Accenture has continued its focus on
creating strong account relationships as validated by clients
commending the service provider’s ability to customize deliverables
and articulate clear governance structures with considerable
leadership involvement and engagement, stating that it is “an easy
company to do business with.”
The HfS Mortgage As-a-Service Blueprint Report 2016 can be
accessed here.
About Accenture
Accenture is a leading global professional services company,
providing a broad range of services and solutions in strategy,
consulting, digital, technology and operations. Combining unmatched
experience and specialized skills across more than 40 industries
and all business functions – underpinned by the world’s largest
delivery network – Accenture works at the intersection of business
and technology to help clients improve their performance and create
sustainable value for their stakeholders. With more than 375,000
people serving clients in more than 120 countries, Accenture drives
innovation to improve the way the world works and lives. Visit us
at www.accenture.com.
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AccentureDavid Coleman, +
1-860-794-5520d.l.coleman@accenture.com
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