Pacific Specialty Insurance Company Completes First Phase of Transition to Accenture Duck Creek On-Demand with Claims Softwar...
October 01 2015 - 11:33AM
Business Wire
Personal lines insurer deploys core technology
via the Software as a Service model to improve business operations
and provide an enhanced customer experience throughout the claims
process
Pacific Specialty Insurance Company has completed the first
phase of its transition to Accenture Duck Creek On-Demand, a
software as a Service (SaaS) model, utilizing Duck Creek claims
technology from Accenture (NYSE:ACN) to support its powersports
line of business. The modern claims software delivered, via the
Accenture Cloud Platform using Microsoft Azure, provides Pacific
Specialty with more consistent and comprehensive functionality that
enhances internal processes, helps to improve efficiencies and
supports a more customer-centric approach to better serve customers
and agents.
This first phase of the deployment was completed in less than
seven months with Pacific Specialty’s remaining property and
liability business lines scheduled to transfer to Duck Creek
On-Demand during the first quarter of 2016. This initial software
change is part of a larger complete system transformation that will
move all legacy-based insurance core systems to Accenture Duck
Creek On-Demand through a planned rollout.
“To better support our strategic growth initiatives, we chose to
transition to a SaaS delivery of the Accenture Duck Creek Suite to
leverage its modern technology quickly with minimal disruption to
the business,” said Jim P. Lee, chief information officer, Pacific
Specialty Insurance Company. “As we continue our system
transformation, it’s evident that by utilizing Duck Creek
On-Demand, we’ll be able to optimize performance and productivity
within the claims operations and throughout our company as well as
deliver the enhanced service our customers need and expect now and
in the future.”
“We’re pleased to be working with Pacific Specialty to leverage
the benefits available with the transition to our suite of software
that is easily accessible through Duck Creek On-Demand,” said
Michael A. Jackowski, global managing director, Accenture Duck
Creek. “The value of using this advanced technology grows
exponentially as the integrated functionality facilitates
operational efficiencies throughout the insurance lifecycle. The
impact of the system transformation will be felt at every level of
the business from risk and cost management to customer service and
engagement.”
The Accenture Duck Creek Suite includes policy, rating, billing
and claims software. The configurable software is designed to work
independently or as a combined unified approach to manage all
aspects of the P&C insurance lifecycle. Value can be attained
via on-premise software or Duck Creek On-Demand, a Software as a
Service model.
The Accenture Cloud Platform is a multi-cloud management
platform that produces, orchestrates, manages, and governs
enterprise cloud resources. Its centralized dashboard gives
organizations the control and agility to manage their business
services simply, securely, and effectively across multiple clouds
on demand, at speed, from a single point.
About Pacific Specialty
Since 1989, Pacific Specialty Insurance Company, flagship of the
McGraw Group of Affiliated Companies, has been recognized as an
industry leader in motorcycle, personal watercraft and residential
property insurance. For the past 16 years, Pacific Specialty has
had an “A” rating with AM Best, proving Pacific Specialty has an
excellent financial standing, reflecting a solid balance sheet,
which assures that the necessary financial reserves are in place.
AM Best is the world leader in assessing the financial strength of
insurance companies. With a full suite of powersports, property and
liability insurance products, Pacific Specialty is the smart choice
for independent insurance agents and brokers.
About Accenture
Accenture is a global management consulting, technology services
and outsourcing company, with more than 358,000 people serving
clients in more than 120 countries. Combining unparalleled
experience, comprehensive capabilities across all industries and
business functions, and extensive research on the world’s most
successful companies, Accenture collaborates with clients to help
them become high-performance businesses and governments. The
company generated net revenues of US$31.0 billion for the fiscal
year ended Aug. 31, 2015. Its home page is www.accenture.com.
Accenture Duck Creek delivers functionality-rich P&C
insurance software on-premise or via Duck Creek On-Demand, a
Software as a Service model. The best of breed software can be
implemented independently or via a combined approach to handle the
needs of insurers of all sizes. The integrated core software
optimizes outcomes through streamlined operations, shared data, and
consistent functionality, enabling clients to meet today’s business
demands and leverage tomorrow’s opportunities. For more
information, visit www.accenture.com/duckcreek.
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version on businesswire.com: http://www.businesswire.com/news/home/20151001006307/en/
AccentureJulie Bennink, + 1 312 693
7301julie.l.bennink@accenture.comorMelissa Volin, + 1 267 216
1815melissa.volin@accenture.com
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