Boots Final Results

Date : 05/27/2004 @ 2:03AM
Source : UK Regulatory (RNS and others)
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Boots Final Results

RNS Number:1378Z
Boots Group PLC
27 May 2004



                                                                  27th May 2004

                     PRELIMINARY RESULTS TO 31ST MARCH 2004

Strong Group Performance

   *5% increase in sales from continuing operations to #5,326m (#5,087m)

   *6% increase in operating profit from continuing operations including
    joint ventures to #550.1m (#519.1m). Includes #16m rationalisation costs
    brought forward due to acceleration of the head office voluntary redundancy
    programme. This is a timing issue which will benefit costs for 2004/05

   *3% increase to #544.6m in profit before tax and exceptionals from
    continuing operations (#530.4m)

   *7% increase in basic earnings per share before exceptionals to 48.2p
    (45.0p), 48% increase in basic eps to 52.9p (35.8p)

   * 4% increase in full year dividend to 29.8p (28.6p)

   *Up to #700m share buyback planned over two years with an ongoing
    intention to return surplus cash to shareholders

Strong Sales Growth Continuing

   *Boots The Chemists delivers seven consecutive quarters of higher like for
    like sales growth all above the BRC average. Like for like growth for the
    year was 3.9%

   *Boots Healthcare International sales up 8% in local currency with all
    major brands delivering strong sales growth

Good Progress at Boots

   *Concentration on Retailing Basics to meet customer demand for more
    convenience. Progress made on longer opening hours, faster pharmacies,
    clearer signage, product availability and shorter queues

   *Growth plan for BTC based on additional space in new locations, expert
    people, products only available at Boots, value for money and greater
    efficiency

Richard Baker, Chief Executive commented:

"We now have in place a clear business plan to make Boots more modern,
competitive and efficient which builds the foundations for a stronger Boots The
Chemists."

Summary of business performance

For the full year ended 31st March 2004 (note a)
                                                               
                                    Sales                              Profit before tax
-----------------            --------------------                        ---------------
                                -------               ------  ---   ------   ------     -------
                      2004       2003    % growth        %          2004     2003    % growth

                        #m         #m                  LFL            #m       #m
-----------------    -------    -------     -------   ------  ---   ------   ------     -------

Boots The          4,475.7    4,283.4        +4.5     +3.9         531.1    568.4        -6.6
Chemists

Boots Healthcare     504.6      460.4        +9.6     +7.8          80.6     70.1       +15.0
International

Boots Opticians      241.6      258.6        -6.6     -5.0          (5.1)   (30.9)      +83.5
and Dentalcare
(note b)

Boots Retail          43.0       37.0       +16.1    +20.8         (10.4)   (22.3)      +53.4
International

Group and other       91.5       79.8       +14.7                  (46.1)   (66.2)
(note c)

Inter-segmental      (30.0)     (31.7)
                   

Continuing         5,326.4    5,087.5        +4.7                  550.1    519.1        +6.0           
operations



Discontinued             -      234.9      -100.0                      -     22.5      -100.0
operation            -------    -------     -------   ------  ---   ------   ------     -------
-----------------

Total              5,326.4    5,322.4        +0.1                  550.1    541.6        +1.6

Interest                                                            (5.5)    11.3
-----------------    -------    -------     -------   ------  ---   ------   ------     -------

Profit before tax                                                  544.6    552.9        -1.5
and                  -------    -------     -------   ------  ---   ------   ------     -------
exceptionals
-----------------

Profit from                                                        544.6    530.4        +2.7
continuing
operations before
tax and

exceptionals


-----------------    -------    -------     -------   ------  ---   ------   ------     -------

Group profit                                                       581.0    492.4       +18.0
before tax (after    -------    -------     -------   ------  ---   ------   ------     -------
exceptionals)
-----------------

Notes:

 a. *Sales and profit growth are based on restated prior year comparatives for
    the adoption of FRS 5, Application Note G.
 b. *Boots Opticians (BOL) includes LASIK. LASIK sales were #9.5m (2003 #16.0m)
    with an operating loss of #(3.8)m (2003 #(1.4)m).
 c. *Includes sales of #13.7m (2003 #nil) from the sale of a development property
    in the year with a profit of #2.2m.



Boots The Chemists

                                             2003/04           2002/03

                                                  #m                #m



Sales                                        4,475.7           4,283.4

Total Growth                                     4.5%              5.2%

Like for like growth                             3.9%              4.8%



Operating Profit                               531.1             568.4

Operating Margin                                11.9%             13.3%


During the year the Accounting Standards Board issued additional guidance to
FRS5 in the form of Application Note G: Revenue Recognition. The impact of Boots
The Chemists is to reduce sales by #2.6m (2003 #1.0m) and operating profit by
#0.1m (2003 #0.2m)

Sales were up 4.5% or 3.9% on a like for like basis.

Healthcare sales at #1.8bn were up 6.0%. Dispensing benefited from updated
pharmacies and from the rolling introduction of SmartScript. The TV advertising
of our Prescription Collection Service, contributed to a 17% increase in usage
in quarter 4. Over the counter medicine sales were helped by a strong hay fever
season last summer and continued growth in vitamins and supplements where we are
running an ongoing 3 for 2 promotion.

Sales in Beauty and Toiletries, just short of #2bn were up 4.7% with premium
cosmetics up 10% on the back of strong seasonal gift sales and wider
distribution through the chain. Fragrance sales benefited from major new
launches. Toiletries shows very modest growth over the year. However, many of
the reductions in Lower Prices You'll Love were in this category. There have
been good volume increases from lower prices but overall a neutral sales impact.
Sunshop had a particularly strong year with sales up 17%.

Lifestyle sales of #677m were the same as last year, which is substantially
better than recent years' performance. The photography market continues to
evolve and traditional development business was down 12% and overall down 6%.
Actions on many fronts aimed at converting customers to digital cameras and
processing are beginning to bear fruit. Baby performed well with bigger ranges
in larger stores and good growth in baby food and milk where prices were
reduced. Food sales benefited from the Shapers relaunch in quarter 4, which has
gone well.


Progress in modernising Boots The Chemists

Modern

Continued work on the retail basics saw convenience for customers improved with
the introduction of longer opening hours and Sunday opening in a further 190
stores since Christmas.

Work continued to improve the convenience of the pharmacy dispensing business
for both walk in and repeat customers. 192 dispensaries were modernised in the
year. This speeds up the time it takes to dispense a prescription and allows the
pharmacist to spend more time with each customer.

Clearer signage was introduced in February to help customers navigate the wide
range of products found in store. The roll-out of new tills now sees 6,500 in
500 stores to make it easier for people to pay and help reduce queue lengths.

19 new Edge of Town stores were opened in the year and plans agreed to open
another 40 in the current year. Boots also plans for 10 additional stores in
health centres and 10 in other locations. Existing large stores will see work to
extend ranges and intensify the offer including new beauty halls and bigger baby
ranges.

Competitive

Making Boots more competitive continues to be addressed with more planned for
the current year. To maintain the competitive advantage held through having
expert people who know how to meet the needs of customers, stores were given a
#3m fund in quarter 3 to help them increase resource in the stores and this was
rolled through into this year.

The opportunity offered by products only available at Boots was demonstrated in
the year through the successful relaunch of own brands such as Shapers and the
introduction of the Atkins range of foods. Improved 5* protection ranges in
Soltan and a new deal to provide new and exclusive Hackett toiletries are
growing evidence of Boots innovating and building on exclusive areas.

Improving the value for money offered by Boots saw Lower Prices You'll Love
accelerated and extended to around 2,000 products which were reduced in price by
an average of 18%. Gross margins were down by 30 bps in the year, in line with
guidance given in the second half of the year, as a result of the acceleration
of lower prices and the change in the reimbursement price of four generic
prescription medicines. The full year effect in 2004/05 of these elements is
anticipated to be 60 bps with extension of Lower Prices You'll Love expected to
have a further effect next year of around 50 bps. The Advantage Card continued
to prove attractive to customers with over 9.8m active cardholders.

The work to improve efficiency continues to help build on the growth delivered
by meeting the customer demands for convenience and value. Getting in Shape
underpins all of Boots The Chemists initiatives and continues to make good
progress towards a head office of half its original size. Around 1,000 people
have volunteered for redundancy under the January reorganisation which is more
than expected. This has resulted in #16m rationalisation costs brought forward
due to acceleration of voluntary redundancy. This is a timing issue which will
benefit costs for 2004/05.

Planned systems upgrade are progressing well under the Making IT Easy programme
which will impact all parts of the business. It will enable new financial
systems to provide better management information and replacement of our
merchandise planning and management systems will help with space and range
planning and the tailoring of inventories by store. This programme will take two
more years to complete with the high point of change in this year.

Supply chain changes are also under way with the year seeing a deal agreed with
Unipart to outsource the operations of one of the major warehouses. This is part
of the wider work on improving supply chain which continue in the coming year.
This will allow us to maintain availability and reduce inventory. Stock will
arrive sorted by category and ready to go to shelf, improving store
productivity.

2004/05 Investment

Boots The Chemists intends to continue its investment programme to make it more
modern, competitive and efficient. In total it expects to invest #390m in this
programme in 2004/05:

                                                      2004/05

                                               Revenue         Capital

                                                    #m              #m

Modern

Convenience                                         19               7

Faster Pharmacy                                     12              21

Right Places                                        31              69

Right Stores                                        38              71
                                                --------        --------

                                                   100             168



Competitive

Only at Boots                                       10              26



Efficient

Making IT Easy                                      26              45

Store Friendly Supply Chain                          4              11
                                                --------        --------

                                                    30              56
                                                --------        --------

                                                   140             250
                                                --------        --------


This investment will result in a full year recurring cost of #130m.


Operating Profit

Operating profit declined by 6.6% to #531.1m which is more than fully accounted
for in the charge of #59m relating to Head Office reorganisation costs within
the Getting in Shape programme.


Outlook

2004/05 is a year of high activity across many areas of the business. Although
not without significant implementation risk, Boots The Chemists is confident it
will continue to build the foundation for profitable growth.

Sales growth is expected to be at a similar level to 2003/04 but to improve
during the year as space expands. The work on providing value at Boots will
impact gross margin percentages by around one percent. Underlying costs are
expected to be flat on 2003/04 but higher costs are likely to be incurred due to
expansion and increased pension contributions.

It is anticipated the overall impact will be to reduce operating margins by
around one percent.

In 2005/06 markets are expected to continue to grow and that Boots The Chemists
will continue to improve its competitive position. Faster sales growth is
expected and although the impact of price reductions in 2004/05 will roll
through into the year it is too early to predict with certainty but gross
margins are expected to stabilise. Getting in Shape and other work will improve
cost efficiency. Strong recovery is anticipated as Boots The Chemists begins to
get operating leverage back into the business.


Boots Healthcare International

                                                2004             2003

                                                  #m               #m



Sales                                          504.6            460.4

Total Growth                                     9.6%            13.0%

Comparable Growth                                7.8%            12.3%



Operating Profit                                80.6             70.1

Operating Margin                                16.0%            15.2%

Sales in Boots Healthcare International grew by 9.6% (7.8% in local currency)
with all major brands delivering sales growth.

On a local currency basis Nurofen sales up 15% with strong growth in Australia,
up over 50%. UK pharmacy and grocery market share grew by 160 bps from
successful launches of Nurofen Migraine and continued good performance from
other new products.

Clearasil was up 6% ahead in the year but in the US, its biggest market, sales
were down 3%. This was due to substantial pipeline fill in 2002/03 and in fact
brand share is up 100 bps. In the UK, the Total Control launch helped sales to
increase by 7%.

Strepsils sales increased by 9% with good performances across its many
territories.

Dermo-cosmetics was up 6% in the year driven by good growth in the UK and Spain.

Operating profit increased by 15% to #80.6m.






Boots Opticians and Dentalcare

                                                2004              2003

                                                  #m                #m



Sales                                          241.6             258.6

Total Growth                                   -6.6%              13.0%

Like for like growth                           -5.0%               3.4%



Operating Loss                                  (5.1)            (30.9)

Operating Margin                               -2.1%            -11.9%

Included in the above are the following results for Dentalcare:

                                               2004               2003

                                                 #m                 #m



Sales                                          23.7               21.6

Total Growth                                    9.7%              63.6%



Operating Loss                                (16.1)             (23.2)

Sales in Boots Opticians were affected by the very competitive markets in core
optics with LASIK still suffering from the effects of negative publicity on the
effects of laser treatment.

Operating profit in core optics grew by 65% to #12.8m through improved cost
management.

Sales in Dentalcare were up 9.7% following the changes to the operating model
introduced in 2003. Patient numbers increased by over 50% and revenue per
dentist by over 55%. Operating losses overall reduced by 30.7% to #16.1m.


Boots Retail International

                                               2004              2003

                                                 #m                #m



Sales                                          43.0              37.0

Total Growth                                   16.1%            -8.2%

Comparable Growth                              20.8%            -5.4%



Operating Loss                                (10.4)            (22.3)

Operating Margin                             -24.2%            -60.3%


Sales in Boots Retail International rose by 16.1% (20.8% in local currency) to
#43.0m. 17 new implants were opened in Taiwan and 15 in Hong Kong. Like for like
sales in Thailand were up 16%.

Operating losses halved to #10.4m, and the Far East region is now at break even.
The business recently began small implant trials in the US with two retail
partners.


Group & Other

                                               2004               2003

                                                 #m                 #m



Sales                                          91.5               79.8

Sales Growth                                   14.7%               6.7%

Operating loss                                (46.1)             (66.2)


Sales growth of #11.7m is attributable to the sale of the group's last
development property in the year.

Operating loss fell by #20.1m. The process of running down the Airdrie
manufacturing plant and of transferring production to other factories continued
in the year. The costs were #5m compared with #12m in the previous year. Other
corporate costs fell by #13m in the year.


Cost Reduction Programme

The Getting in Shape programme is delivering ahead of the #100m target of
savings with an expectation of delivering #130m of savings in 2005/06 from
actions already announced and 2,700 people will leave the business by then.

The Head Office reorganisation announced in January has proceeded faster than
expected and has seen the transfer of #16m of cost from 2004/05 to 2003/04.

The company is committed to continuing to improve efficiency and will continue
to explore other ways of reducing costs. This is likely to result in further
head count reductions.


Financing and Share Buyback Programme

The Company is committed to maintaining a strong balance sheet and a review of
the efficiency of the balance sheet has been completed and has identified some
clear steps forward.

Surplus share capital has been identified and a #700m return of surplus cash to
shareholders over the next two years through share buybacks is planned. This is
viewed as a prudent and demonstrates the determination to deliver the growth
plans for Boots in a focussed and disciplined way.

#350m will be returned in 2004/05 but clearly the second tranche will depend
upon the performance of the business and its generation of net cash flow.

A 4.2% dividend increase for the year to 29.8p and the company confirms its
commitment to maintain progressive dividend returns and to continue to return
surplus cash to shareholders

Group free cashflow was #427m in the year after funding #194m of fixed asset
purchases and a #48m increase in working capital, principally to fund extra
stock supporting new stores and higher sales in Boots The Chemists.

Net debt at the end of the year has risen by #97m to #149m after the return of a
further #260m to shareholders through the share buyback programme.


Exceptional Items

Exceptional items for 2003/04 were:

                                                        2004      2003

                                                          #m        #m



Profit on disposal of fixed assets                      32.5       5.1

Provision for closure of operations                      3.9     (34.5)

Disposal of Halfords business                              -    (123.2)
                                                      --------  --------

                                                        36.4    (152.6)

Exceptional Interest - closure of interest rate            -      92.1
swaps                                                 --------  --------

                                                        36.4     (60.5)
                                                      --------  --------


Pension Fund

The P&L cost of the pension fund is expected to increase by #40m in 2004/05, in
line with the guidance given in March. This is principally as a result of the
roll-off of the amortisation of previous surpluses, and the movement in real
bond yields in the three years since the last actuarial valuation.

The pension fund remains strong, but to better match long term liabilities, the
Pension Fund Trustees have decided to switch a small proportion, around 15%, of
the fund's assets into asset classes other than bonds.

BOOTS GROUP PLC

PRELIMINARY RESULTS

GROUP PROFIT AND LOSS ACCOUNT

FOR THE YEAR ENDED 31ST MARCH 2004
       ----------------------------------   ------   --------   --------
                                                      Total     Total1

                                                       2004       2003

                                           Notes         #m         #m
       ----------------------------------   ------   --------   --------



Turnover

Turnover from continuing operations                 5,326.4    5,087.5

Discontinued operation                                    -      234.9
----------------------------------          ------   --------   --------

Turnover: group and share of joint             1    5,326.4    5,322.4
ventures

Less: share of joint ventures' turnover                (1.4)      (2.1)
----------------------------------          ------   --------   --------

Group turnover                                      5,325.0    5,320.3
----------------------------------          ------   --------   --------



Operating Profit

Operating profit from continuing                      551.2      532.3
operations

Discontinued operation                                    -       22.5
----------------------------------          ------   --------   --------

Group operating profit                                551.2      554.8

Share of operating loss of joint                       (1.1)     (13.2)
ventures                                    ------   --------   --------
----------------------------------

Total operating profit including share of      2      550.1      541.6
joint ventures

Profit on disposal of fixed assets             3       32.5        5.1

Provision for loss on closure of               3        3.9      (34.5)
operations

Loss on disposal of business                   3          -     (123.2)
----------------------------------          ------   --------   --------

Profit on ordinary activities before           2      586.5      389.0
interest and taxation

Net interest (payable) / receivable and        4       (5.5)     103.4
similar items2                              ------   --------   --------
----------------------------------

Profit on ordinary activities before                  581.0      492.4
taxation

Tax on profit on ordinary activities           5     (167.7)    (191.9)
----------------------------------          ------   --------   --------

Profit on ordinary activities after                   413.3      300.5
taxation

Equity minority interests                              (0.7)      (0.5)
----------------------------------          ------   --------   --------

Profit for the financial year                         412.6      300.0
attributable to shareholders

Dividends paid and proposed                    6     (226.3)    (230.7)
----------------------------------          ------   --------   --------

Retained profit for the financial year                186.3       69.3
----------------------------------          ------   --------   --------



Basic earnings per share                       7       52.9p      35.8p

Basic earnings per share before                7       48.2p      45.0p
exceptionals

Diluted earnings per share                     7       52.8p      35.7p

Diluted earnings per share before              7       48.0p      44.9p
exceptionals                                ------   --------   --------
----------------------------------

Dividends per share                            6       29.8p      28.6p
----------------------------------          ------   --------   --------

1 Restated on adoption of FRS5 application note G on Revenue Recognition

2 Includes exceptional items - see notes 3 and 4 for details.



BOOTS GROUP PLC

PRELIMINARY RESULTS

STATEMENT OF TOTAL RECOGNISED GAINS AND LOSSES

FOR THE YEAR ENDED 31ST MARCH 2004
               -------------------------------------  --------  --------
                                                        2004     20031

                                                          #m        #m
               -------------------------------------  --------  --------



Profit for the financial year attributable to          412.6     300.0
shareholders

Revaluation of investment properties                       -      17.1

Currency translation differences on foreign currency   (14.8)      7.5
net investments                                       --------  --------
-------------------------------------

Total recognised gains and losses for the year         397.8     324.6
-------------------------------------                 --------  --------

Prior Year Adjustment in respect of adoption of FRS5
application note G on revenue recognition              (30.0)
-------------------------------------                 --------

Total recognised gains and losses since the last       367.8
annual report                                         --------
-------------------------------------


NOTE ON HISTORICAL COST PROFITS AND LOSSES

FOR THE YEAR ENDED 31ST MARCH 2004
               -------------------------------------  --------  --------
                                                        2004     20031

                                                          #m        #m
               -------------------------------------  --------  --------



Reported profit on ordinary activities before          581.0     492.4
taxation

Realisation of property revaluation surpluses           15.0      10.2

Difference between historical cost depreciation
charge and actual charge for the year calculated on
revalued amounts

                                                         1.1       1.0
-------------------------------------                 --------  --------

Historical cost profit on ordinary activities before   597.1     503.6
taxation                                              --------  --------
-------------------------------------

Historical cost profit retained                        202.4      80.5
-------------------------------------                 --------  --------



RECONCILIATION OF MOVEMENTS IN SHAREHOLDERS' FUNDS

FOR THE YEAR ENDED 31ST MARCH 2004
           -------------------------------------    --------    --------
                                                      2004       20031

                                                        #m          #m
           -------------------------------------    --------    --------



Total recognised gains and losses for the year       397.8       324.6

Dividends                                           (226.3)     (230.7)

New share capital issued (net of expenses)             0.3        (0.3)

Repurchase of shares                                (259.9)     (462.8)

Goodwill released on disposal of businesses              -       349.3
-------------------------------------               --------    --------

Net decrease in shareholders' funds                  (88.1)      (19.9)

Opening shareholders' funds                        1,969.4     1,989.3
-------------------------------------               --------    --------

Closing shareholders' funds                        1,881.3     1,969.4
-------------------------------------               --------    --------

1 Restated on adoption of FRS5 application note G on Revenue Recognition



BOOTS GROUP PLC

PRELIMINARY RESULTS

GROUP BALANCE SHEET

31ST MARCH 2004
          --------------------------------------    --------    --------
                                                      2004       20031

                                                        #m          #m
          --------------------------------------    --------    --------



Fixed assets

Intangible assets                                    281.5       301.3

Tangible assets                                    1,499.4     1,516.5

Other investments                                     74.7        84.7
--------------------------------------              --------    --------

                                                   1,855.6     1,902.5
--------------------------------------              --------    --------



Current assets

Stocks                                               690.8       638.6

Debtors falling due within one year                  516.0       536.6

Debtors falling due after more than one year         165.9       114.0

Current asset investments and deposits               239.1       293.1

Cash at bank and in hand                             110.5       203.4
--------------------------------------              --------    --------

                                                   1,722.3     1,785.7

Creditors: Amounts falling due within one year    (1,135.3)   (1,155.6)
--------------------------------------              --------    --------

Net current assets                                   587.0       630.1
--------------------------------------              --------    --------



Total assets less current liabilities              2,442.6     2,532.6

Creditors: Amounts falling due after more than      (382.9)     (401.8)
one year

Provisions for liabilities and charges              (177.2)     (160.9)
--------------------------------------              --------    --------

Net assets                                         1,882.5     1,969.9
--------------------------------------              --------    --------



Capital and reserves

Called up share capital                              193.9       203.5

Share premium account                                  0.3           -

Revaluation reserve                                  244.2       260.3

Capital redemption reserve                            15.2         5.6

Merger reserve                                       310.8       310.8

Profit and loss account                            1,116.9     1,189.2
--------------------------------------              --------    --------

Equity shareholders' funds                         1,881.3     1,969.4

Equity minority interests                              1.2         0.5
--------------------------------------              --------    --------

                                                   1,882.5     1,969.9
--------------------------------------              --------    --------

1 Restated on adoption of FRS5 application note G on Revenue Recognition



BOOTS GROUP PLC

PRELIMINARY RESULTS

GROUP CASH FLOW STATEMENT

FOR THE YEAR ENDED 31ST MARCH 2004
         ----------------------------------   ------  --------  --------
                                                        2004      2003

                                             Notes        #m        #m
         ----------------------------------   ------  --------  --------



Cash inflow from operating activities            8     637.8     582.3

Returns on investment and servicing of                 (22.6)     75.0
finance (#)

Taxation                                              (166.2)   (196.7)

Purchase of fixed assets                              (194.2)   (145.8)

Disposal of fixed assets                               149.6     118.6

Disposal of own shares                                   2.3       3.1

Acquisitions and disposals                       8      (2.2)    358.1

Equity dividends paid                                 (229.1)   (238.3)
----------------------------------            ------  --------  --------

Cash inflow before use of liquid resources             175.4     556.3
and financing

Management of liquid resources                          53.5      15.8

Financing                                        8    (281.2)   (511.8)
----------------------------------            ------  --------  --------

(Decrease) / increase in cash in the year              (52.3)     60.3
----------------------------------            ------  --------  --------

Cash is defined as cash in hand and deposits repayable on demand, less
overdrafts repayable on demand.

# Prior year includes exceptional interest received of #53.8m.



RECONCILIATION OF NET CASH FLOW TO MOVEMENT IN NET DEBT

FOR THE YEAR ENDED 31ST MARCH 2004
         ----------------------------------   ------  --------  --------
                                                        2004      2003

                                             Notes        #m        #m
         ----------------------------------   ------  --------  --------



(Decrease)/increase in cash in the year                (52.3)     60.3

Cash (inflow) from change in liquid                    (53.5)    (15.8)
resources

Cash outflow from change in borrowings and       8      16.9      46.0
lease financing                               ------  --------  --------
----------------------------------

Movement in net debt resulting from cash               (88.9)     90.5
flows

Finance lease additions                                 (4.2)     (1.8)

Increase in value of investment in 10.125%                 -       5.8
bond 2017

Currency and other non-cash adjustments                 (3.9)      0.3
----------------------------------            ------  --------  --------

Movement in net debt during the year                   (97.0)     94.8

Opening net debt                                       (51.5)   (146.3)
----------------------------------            ------  --------  --------

Closing net debt                                      (148.5)    (51.5)
----------------------------------            ------  --------  --------
Net debt comprises cash, liquid resources, finance leases and all other
borrowings.


NOTES ON RESULTS

 1. *Turnover by business segment
              ---------------------------  ------  -----  -------   --------   --------
                                                                      2004      20031

                                                          Notes         #m         #m
              ---------------------------  ------  -----  -------   --------   --------



    Continuing operations:

    Health                                                         1,806.7    1,704.5

    Beauty and Toiletries                                          1,992.5    1,902.4

    Lifestyle                                                        676.5      676.5
    ---------------------------            ------  -----  -------   --------   --------

    Boots The Chemists                                             4,475.7    4,283.4

    Boots Opticians and Dentalcare                                   241.6      258.6
    ---------------------------            ------  -----  -------   --------   --------

                                                                   4,717.3    4,542.0

    Boots Healthcare International                            a      476.0      430.1

    Boots Retail International                                b       41.6       35.6

    Group and other                                           c       91.5       79.8
    ---------------------------            ------  -----  -------   --------   --------

    Continuing operations                                          5,326.4    5,087.5

    Discontinued operation - Halfords                                    -      234.9
    ---------------------------            ------  -----  -------   --------   --------

    Turnover: group and share of joint                             5,326.4    5,322.4
    ventures                               ------  -----  -------   --------   --------
    ---------------------------



    Notes



    a) Boots Healthcare International also made inter-segmental sales of #28.6m (2003
    #30.3m)


    b) Boots Retail International also made inter-segmental sales of #1.4m (2003 #1.4m)


    c) Group and other includes Boots Manufacturing third party sales of #68.4m (2003
    #68.1m)


 1. Restated on adoption of FRS5 application note G on Revenue Recognition


    Impact of FRS5 Changes - Revenue Recognition

    During the year, the Accounting Standards Board issued additional guidance
    to FRS5 in the form of Application Note G: Revenue Recognition.

    The overall impact on the Boots Group PLC is to reduce turnover by #5.0m
    (2003 #4.9m) and operating profit by #1.4m (2003 #2.5m). There is a prior
    year adjustment of #30.0m to reserves at 31st March 2003 as a result of
    these changes. Comparatives have been restated.





 2.  Profit before interest and taxation by business segment
         ----------------------   ------       --------  --------       --------  --------
                                               Before                   Before

                                          exceptional              exceptional

                                                items     Total         items1    Total1

                                                 2004      2004           2003      2003

                                 Notes             #m        #m             #m        #m
         ----------------------   ------       --------  --------       --------  --------



    Continuing operations:

    Boots The Chemists               a          531.1     523.8          568.4     566.4

    Boots Opticians and                          (5.1)     (1.1)         (30.9)    (66.3)
    Dentalcare                    ------       --------  --------       --------  --------
    ----------------------

                                                526.0     522.7          537.5     500.1

    Boots Healthcare                             80.6      80.6           70.1      70.1
    International

    Boots Retail                                (10.4)    (10.4)         (22.3)    (22.3)
    International

    Group and other                  b          (46.1)     (6.4)         (66.2)    (58.2)
    ----------------------        ------       --------  --------       --------  --------

    Continuing operations            c          550.1     586.5          519.1     489.7

    Discontinued operation -                        -         -           22.5    (100.7)
    Halfords                      ------       --------  --------       --------  --------
    ----------------------

    Profit before interest and                  550.1     586.5          541.6     389.0
    taxation                      ------       --------  --------       --------  --------
    ----------------------



    Notes

    a) Boots the Chemist included an operating loss in respect of Digital Wellbeing Ltd of
    #3.2m (2003 #14.7m).


    b) Group and other includes #12.0m in the comparative year for costs of rationalising
    the group's manufacturing facilities.


    c) Costs of #66.0m have been included in the current year for the rationalising of
    head office, as part of the Getting In Shape programme.


    1 Restated on adoption of FRS5 application note G on Revenue Recognition


 3. Exceptional items
                ------------------------------------  --------  --------
                                                        2004      2003

                                                          #m        #m
                ------------------------------------  --------  --------



    Profit on disposal of fixed assets -                32.5       5.1
    continuing

    Provision for loss on closure of operations          3.9     (34.5)
    (continuing)

    Loss on disposal of business (discontinued)            -    (123.2)
    ------------------------------------              --------  --------

    Total exceptional items before interest and         36.4    (152.6)
    taxation

    Attributable tax credit                              0.6      11.1
    ------------------------------------              --------  --------

                                                        37.0    (141.5)
                ------------------------------------  --------  --------

    Provision for loss on closure of operations in the prior year relates to the
    withdrawal from certain Wellbeing Services.

    As detailed in note 4 an exceptional interest credit of #92.1m arose in the
    year to 31st March 2003, the tax on which was #27.6m.


 4. Net interest (payable)/receivable and similar items
               -------------------------------------  --------  --------
                                                        2004      2003

                                                          #m        #m
               -------------------------------------  --------  --------

    Interest payable and similar charges:

    Bank loans and overdrafts                           (6.2)     (7.9)

    Other loans                                        (18.1)    (23.9)

    Finance lease charges                               (0.7)     (0.9)

    Income from interest rate swaps                      6.8      22.0
    -------------------------------------             --------  --------

                                                       (18.2)    (10.7)

    Interest receivable and similar income              13.2      16.6

    Increase in value of investment in 10.125% bond        -       5.8
    2017

    Share of interest of joint ventures                 (0.5)     (0.4)
    -------------------------------------             --------  --------

    Net interest (payable)/receivable and similar
    items before closure of interest rate swaps

                                                        (5.5)     11.3

    Exceptional interest on closure of interest rate       -      92.1
    swaps                                             --------  --------
    -------------------------------------

    Net interest (payable) / receivable and similar     (5.5)    103.4
    items                                             --------  --------
    -------------------------------------



    Interest payable and similar charges includes interest payable on the
    10.125% bond 2017 of #nil (2003 #5.8m) and Eurobond of #16.5m (2003 #16.5m).
    The 10.125% bond 2017 was redeemed on 25th June 2002. Following redemption
    there is no further impact on the profit and loss account.


 5* Tax on profit on ordinary activities
            ------------------------------------    --------    --------
                                                      2004       20031

                                                        #m          #m
            ------------------------------------    --------    --------

    Current tax                                      116.3       207.3

    Relief for overseas taxation                      (4.1)       (6.6)
    ------------------------------------            --------    --------

                                                     112.2       200.7

    Overseas taxation                                 16.7        15.6
    ------------------------------------            --------    --------

    Total current tax charge for the year            128.9       216.3

    Deferred taxation                                 38.8       (24.4)
    ------------------------------------            --------    --------

                                                     167.7       191.9
    ------------------------------------            --------    --------


    Reconciliation of current tax charge
              ------------------------------------  --------  --------
                                                        2004     20031

                                                          #m        #m
              ------------------------------------  --------  --------

    Profit on ordinary activities before taxation      581.0     492.4
    ------------------------------------              --------  --------

    Tax on profit on ordinary activities at UK         174.3     147.7
    standard rate 30%

    Factors affecting charge for the year:

    Changes in accelerated capital allowances           (4.8)      7.0

    Changes in pension fund prepayment                  (6.6)      6.3

    Other timing differences                           (15.6)      4.7

    Intangibles amortisation                            (6.5)     (4.5)

    Disallowable expenses                                3.8      19.4

    Exceptional items                                  (11.9)     34.8

    Foreign tax charged at higher rates than UK          1.7       2.5
    standard rate

    Prior year adjustments                              (5.5)     (1.6)
    ------------------------------------              --------  --------

    Total current tax charge for the year              128.9     216.3
    ------------------------------------              --------  --------

    1 Restated on adoption of FRS5 application note G on Revenue Recognition

 6. Dividends

    The directors have proposed a final dividend of 21.0p per share that amounts
    to approximately #158.6m. If approved the total dividends for the year will
    be 29.8p per share (2003 28.6p per share). The proposed final dividend if
    approved will be paid on 20th August 2004 to shareholders registered on 11th
    June 2004. Most shareholders (excluding those in Canada and the USA) will
    have the opportunity to reinvest their cash dividend in existing shares
    bought on the London Stock Exchange through a dividend reinvestment plan.
    The company's registrars must receive all applications to join that plan or
    amend existing instructions under it by 17.00 on 23rd July 2004.







 7. Earnings per share

                                                        2004     20031
               -------------------------------------  --------  --------



    Basic earnings per share before exceptional         48.2p     45.0p
    items

    Effect of exceptional items                          4.7p     (9.2)p
    -------------------------------------             --------  --------

    Basic earnings per share                            52.9p     35.8p
    -------------------------------------             --------  --------



    Diluted earnings per share before exceptional       48.0p     44.9p
    items

    Effect of exceptional items                          4.8p     (9.2)p
    -------------------------------------             --------  --------

    Diluted earnings per share                          52.8p     35.7p
    -------------------------------------             --------  --------

    The calculation of basic and diluted earnings per share is based on:
               -------------------------------------  --------  --------
                                                        2004     20031

                                                          #m        #m
               -------------------------------------  --------  --------



    Earnings

    Earnings for basic and diluted earnings per
    share calculation before exceptional items

                                                       375.6     377.0

    Exceptional items (see note 3)                      37.0     (77.0)
    -------------------------------------             --------  --------

    Earnings for basic and diluted earnings per        412.6     300.0
    share calculation                                 --------  --------
    -------------------------------------

    1 Restated on adoption of FRS5 application note G on Revenue Recognition
             -------------------------------------   --------   --------
                                                       2004       2003

                                                    million    million
             -------------------------------------   --------   --------



    Number of Shares

    Weighted average number of shares used in
    basic earnings per share calculation

                                                      780.0      838.1

    Dilutive effect of options                          1.7        1.6
    -------------------------------------            --------   --------

    Weighted average number of shares used in
    diluted earnings per share calculation

                                                      781.7      839.7
             -------------------------------------   --------   --------

    The weighted average number of shares used in basic earnings per share
    calculation excludes 12.6m (2003 14.6m) shares held by The Boots ESOP Trust,
    the QUEST and unappropriated shares held by Boots Share Plan Trustees.

    The dilutive effect relates to options under an employee savings related
    scheme and executive option schemes.

    Basic and diluted earnings per share before exceptional items are disclosed
    to reflect the underlying performance of the group.


 8. Notes to the Group Cash Flow Statement
               -------------------------------------  --------  --------
                                                        2004     20031

                                                          #m        #m
               -------------------------------------  --------  --------



    Reconciliation of operating profit to operating
    cash flows

    Group operating profit                             551.2     554.8

    Depreciation, amortisation and impairments of      136.7     162.8
    fixed assets

    Loss on disposal of fixed assets                     3.4       5.5

    Increase in working capital                        (47.5)   (130.3)

    Other non-cash movements                            11.3      (2.4)
    -------------------------------------             --------  --------

    Net cash inflow before expenditure relating to     655.1     590.4
    exceptional items

    Exceptional operating cash flows (see below)       (17.3)     (8.1)
    -------------------------------------             --------  --------

    Cash inflow from operating activities              637.8     582.3
    -------------------------------------             --------  --------



    Exceptional operating cash flows

    Restructuring and integration costs paid           (17.3)     (8.1)
    -------------------------------------             --------  --------

                                                       (17.3)     (8.1)
    -------------------------------------             --------  --------



    Financing

    Capital element of finance lease rental             (5.9)     (8.1)
    agreements

    Decrease in other borrowings                       (11.0)    (37.9)
    -------------------------------------             --------  --------

    Cash outflow from change in borrowings and lease   (16.9)    (46.0)
    financing

    Issue of ordinary share capital (net of              0.3      (0.3)
    expenses)

    Repurchase of shares                              (264.6)   (465.5)
    -------------------------------------             --------  --------

                                                      (281.2)   (511.8)
               -------------------------------------  --------  --------

    1 Restated on adoption of FRS5 application note G on Revenue Recognition



    Acquisitions and disposals

    Acquisition of businesses                           (1.1)     (1.2)

    Disposal of businesses                                 -     396.0

    Cash balances sold with business                       -     (21.5)

    Cash balance acquired with businesses                  -       1.0

    Deferred consideration in respect of prior year        -       0.6
    acquisitions and disposals

    Costs of disposals paid                                -      (8.6)

    Investment in joint ventures                        (1.1)     (9.3)

    Repayment of loan by joint venture                     -       1.1
    -------------------------------------             --------  --------

                                                        (2.2)    358.1

               -------------------------------------  --------  --------

 9. Pensions

    Following the Accounting Standards Board proposal in July 2002 to extend the
    transitional regime of FRS17, given the move towards compliance with
    international standards, the group has decided that it will continue to
    account for pensions under SSAP24. The pension costs for the Boots Pension
    Scheme for the year under SSAP24 was #28m (2003 #31m). Total pension costs
    including other UK schemes and overseas arrangements are #34m (2003 #36m).

    The scheme surplus under SSAP24 at the last valuation in 2001 was #0.3bn.
    The triennial actuarial valuation, as at April 2004, is in progress.

    FRS17, the UK pensions standard, discounts pension commitments, including
    salary growth, at an AA bond yield. The value of liabilities at 31st March
    2004 was #2,894m (2003 #2,540m) and the market value of assets was #2,836m
    (2003 #2,694m), giving a pension scheme deficit of #58m (2003 #154m
    surplus), before tax.

    The service or operating cost of the scheme for the current year under FRS17
    is #88m (2003 #78m). The cost after finance income is #98m (2003 #83m).

 10. Other information

    The preliminary figures for the financial year ended 31st March 2004 
    together with the corresponding amounts for 2003 are not the statutory 
    accounts of the company for these financial years. Statutory accounts for 
    the previous year have been delivered to the Registrar of Companies, whereas
    those for the financial year ended 31st March 2004 will be delivered to the 
    Registrar of Companies in July 2004. The auditors have reported on the 
    statutory accounts for both financial years; these reports were unqualified 
    and did not contain a statement under section 237 of the Companies Act 1985.

    The full report and accounts to which the auditors have issued an 
    unqualified report or the summary financial statement will be posted to 
    shareholders by Friday 18th June 2004. Copies will be available from The 
    Secretary, Boots Group PLC, 1 Thane Road West, Nottingham, NG2 3AA.

    The annual general meeting will be held at the Queen Elizabeth II Conference
    Centre, Broad Sanctuary, Westminster, London at 11.00 hours on Thursday, 
    22nd July 2004.

    Issued by Boots Group PLC

    For further information please contact:

    Investor Relations - Peter Baguley

    Tel: 020 7995 9617                        Between 07.00 am and 1.30 pm

    Mobile: 07770 440690                      After 1.300 pm

    Media - Donal McCabe or Matt Dransfield

    Tel: 020 7995 9617                        Between 07.00 am and 1.30 pm

    Mobile: Donal 07769 690618                After 1.30 pm

    Matt 07973 844612                         After 1.30 pm






                      This information is provided by RNS
            The company news service from the London Stock Exchange

END
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