UPS My Choice Service Enables Users to Track Location of Their Delivery on Live Map
May 11 2016 - 9:15AM
UPS today announced the launch of Follow My Delivery, a new
enhancement to the UPS My Choice® service that offers unprecedented
flexibility, convenience and visibility on the day of delivery.
More than 22 million UPS My Choice members in the U.S. utilizing
their mobile devices or computers can now monitor the progress of
their most urgent UPS® Air and UPS Worldwide Express® packages on a
live map. The new Follow My Delivery map feature enables delivery
recipients to see a detailed view of where their package is located
when it’s out for delivery. UPS plans to expand the Follow My
Delivery feature to more services in the future.
“We have continually improved the industry’s most powerful tool
of its kind and today we made it even better,” said Teresa Finley,
Chief Marketing Officer. “Follow My Delivery is the latest
example of how we use technology to improve the ecommerce consumer
delivery experience from the point of purchase to the time of
delivery.”
Since the launch of the UPS My Choice service in 2011, UPS has
given consumers the control and flexibility they want and need to
manage their deliveries. In addition to the UPS My Choice solution,
the company works closely with leading ecommerce retailers
worldwide to achieve profitable growth by implementing a suite of
UPS ecommerce solutions. This includes omni-channel, web order
marketplace fulfillment, simplified returns, UPS Access Point
network, fully-landed price information, multi-language web
storefronts, customs clearance, and other vital products and
services to accelerate both domestic and international
ecommerce.
“Another example of UPS’s technology that helps customers drive
sales and build online consumer loyalty are UPS My Choice
customized delivery notifications,” added Finley. “With these
custom notices, our e-commerce retailers are able to send a
tailored discount offer, product referral or thank-you message to
their online consumers as part of UPS My Choice delivery
alerts.”
UPS My Choice members receive an email or text message the day
before a shipment arrives. If they won’t be home, they can re-route
most packages to their workplace, a neighbor’s home or a nearby UPS
Access Point™ location.
The UPS My Choice service is a key feature of the UPS Mobile™
App, which is available in 16 countries. The app is helping
transform consumers’ expectations for package delivery and has been
downloaded more than 8 million times on iOS and Android
devices.
UPS can expand retailers’ access to international markets
through UPS i-parcel, an innovative technology service that helps
internet retailers and exporters in the US and UK give
international shoppers a seamless shopping experience. UPS i-parcel
connects merchants to 100 million global consumers through an
integrated platform that includes language translation, local
currency options, fully landed prices and low-cost shipping
options, all on the retailer’s web front end.
About UPS
UPS (NYSE: UPS) is a global leader in logistics, offering a
broad range of solutions including transporting packages and
freight; facilitating international trade, and deploying advanced
technology to more efficiently manage the world of business.
Headquartered in Atlanta, UPS serves more than 220 countries and
territories worldwide. The company can be found on the web at
ups.com® and its corporate blog can be found at longitudes.ups.com.
To get UPS news direct, visit pressroom.ups.com/RSS.
Kim Krebs
(404) 828-4404
kkrebs@ups.com
Matt O’Connor
(404) 828-8113
matthewoconnor@ups.com
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