The Latest Release of Autotask Remote Monitoring & Endpoint Management Now Available
December 19 2014 - 4:00AM
Business Wire
New Version Expands on Combined Endpoint and IT
Business Management Functionality to Meet Best-in-Class
Standards
Autotask brings remote monitoring and endpoint management
together with its IT Business Management platform to provide
customers with continued innovation and value. With the rapid
expansion of Internet-enabled technology and devices, it is
critical for technology service providers to manage a full range of
endpoints including servers, smartphones and networked devices to
keep them secure, stable and compliant.
Through a highly scalable, cloud-based platform, Autotask
Endpoint Management (AEM) delivers visibility and control of all
endpoints, over any network, across multiple operating systems,
including Windows, OSX, Linux, iOS and Android. AEM handles these
complexities in a streamlined, easy-to-use interface that improves
efficiencies and profitability.
Highlights of this release include:
· Ticket and remote takeover (RTO) integration including use of
Autotask LiveLinks
· SNMP monitoring to include devices such as routers, switches,
firewalls, SANs and other networking devices that support SNMP
· Discovery, population and continual updating of all managed
assets in Autotask’s Configuration Management Database (CMDB)
· Software management policies for mobile devices
· Automatic round trip ticket generation and alert
closure between Autotask’s IT Business Management
platform and AEM
“Autotask is dedicated to providing a platform that both meets
and exceeds our customers’ expectations for simplicity, reliability
and scalability,” said Ian van Reenen, General Manager of Endpoint
Management Engineering, Autotask. “Our goal with this release is to
showcase the power of our integration and provide exceptional value
to our customers by improving their overall business and service
operations with a more effective and efficient way to manage
endpoints across their entire IT estate.” The release is now
available for all English-speaking countries with additional
languages scheduled throughout 2015. A 30-minute product tour
of the release is available on demand.
About Autotask
Autotask Corporation helps IT organisations worldwide work
smarter with a complete, cloud-based IT business management
platform that enables efficiency, accountability and access to the
metrics that drive intelligent business decisions. With
built-in best practices and workflow automation, Autotask speeds
time to revenue while continually improving service delivery.
Autotask is available in seven languages and used in over 90
countries. Headquartered in New York, Autotask has offices in
Chicago, Dallas, Los Angeles, Beijing, London, Munich and Sydney.
Visit autotask.com for more information.
AutotaskMegan Schanstra, 518-720-3500 ext.
1375mschanstra@autotask.comorMedia ContactMedia Frenzy
Global for AutotaskRahme Mehmet, +44 208 350
3310autotask@mediafrenzyglobal.com