SKY Expands Partnership with Netcracker to Deliver Best-in-Class Customer Experience
December 04 2016 - 05:00PM
Business Wire
Netcracker's Solutions and Services Enable SKY
to Meet the Increasing Demands of its Digital Subscriber Base
Netcracker Technology announced today its expanded relationship
with SKY, the leading satellite pay-TV provider in New Zealand. The
engagement will consist of Netcracker providing additional staff
augmentation services to ensure that SKY has the appropriate
personnel and expertise in order to maximize the use of
Netcracker's recently upgraded Revenue Management solution and
optimize customer experience.
Through the use of Netcracker's expertise and services, SKY can
establish a long-term strategy for meeting the resource demand
required to deliver the best possible customer solutions.
“Netcracker's solutions and services have enabled us to maintain
customer-centric operations and ensure that we have the
capabilities in place to keep up with the evolving digital market,”
said Quinton McKenzie, Head of Billing and Operations at SKY.
“Service providers in the APAC region continue to innovate and
deliver digital services to both residential and business customers
across a variety of channels, adopting new technologies and
implementing new processes,” said Loh John Wu, General Manager of
APAC at Netcracker. “Our expanded relationship with SKY underscores
this trend and validates our recognition as a strategic partner for
some of the region’s key service providers.”
For more information on Netcracker’s solutions and services,
please contact Joanna Larivee at Joanna.Larivee@Netcracker.com.
About Netcracker Technology
Netcracker Technology, a wholly owned subsidiary of NEC
Corporation, is a forward-looking software company, offering
mission-critical solutions to service providers around the globe.
Our comprehensive portfolio of software solutions and professional
services enables large-scale digital transformations, unlocking the
opportunities of the cloud, virtualization and the changing mobile
ecosystem. With an unbroken service delivery track record of more
than 20 years, our unique combination of technology, people and
expertise helps companies transform their networks and enable
better experiences for their customers.
For more information, visit www.netcracker.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20161204005033/en/
Netcracker TechnologyJoanna Larivee,
+1-781-419-3374Joanna.Larivee@Netcracker.com