Revolutionary Avis App Tallies More Than 250,000 Users Within Three Months of Launch
October 17 2016 - 11:00AM
Avis Car Rental today announced that its mobile app, which puts
unprecedented control of the car rental experience in customers’
hands through its Avis Now features, has gained more than 250,000
users since it rolled out in July, and has logged more than 100,000
rental transactions. This new hassle-free, personalized car rental
process, which users can control from a smartphone or tablet, is
now available at nearly 60 locations across the United States, with
plans for expansion to select international markets in the coming
months.
Designed to meet the changing needs of today’s travelers, Avis
Now was co-created with customers’ input throughout the development
process. Travelers can now choose the exact car they want, confirm,
change or cancel reservations, extend rentals, view rental
agreements at any time and return the car without assistance, all
via the app. A recent survey of customers found that the app saves
them time when picking up cars and makes the overall rental
experience easier.
“Avis Now is outperforming our projections for downloads and
usage, and producing satisfaction scores that set a new high-water
mark,” said Scott Deaver, executive vice president and chief
marketing officer, Avis Budget Group. “This is a customer-driven
innovation that Avis brought to market first, with a singular
purpose: to make car rental easier. That vision will continue to
guide the evolution of Avis Now, bringing features designed to make
the rental experience increasingly fast, simple and satisfying, as
its availability expands across America and throughout the
world.”
Avis Now is compatible with all vehicles in the Avis fleet,
including 40,000 connected cars that enable further enhancements to
the rental experience such as smartphone-controlled door locking
and unlocking, and headlight flashing for easier car location.
Avis Now is available to all Avis Preferred members via the Avis
mobile application for devices on the iOS and Android platforms.
Enrollment in Avis Preferred is free. For more information or to
enroll in Avis Preferred, visit www.avis.com.
About AvisAvis Car Rental operates one of the
world’s best-known car rental brands with approximately 5,500
locations in more than 165 countries. Avis has a long history of
innovation in the car rental industry and is one of the world’s top
brands for customer loyalty. Avis is owned by Avis Budget Group,
Inc. (NASDAQ:CAR), which operates and licenses the brand throughout
the world. For more information, visit www.avis.com.
Contact:
Alice Pereira
973.496.3916
PR@avisbudget.com
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