ARMONK, N.Y., Feb.
25, 2015 /PRNewswire/ -- IBM (NYSE: IBM) announced today that
Forrester Research has positioned the company as the leading
supplier in the global infrastructure outsourcing segment, based on
an evaluation of most significant suppliers.
In a new report, "The Forrester Wave™: Global Infrastructure
Outsourcing, Q1 2015," IBM scored the highest or among the highest
among 13 suppliers across all three high-level evaluation criteria:
Strategy, Current Offering and Market Presence. Forrester
recognized IBM's vision for the future of infrastructure services,
noting that cloud services has become a major element of IBM's
infrastructure management strategy.
Forrester estimates the global infrastructure outsourcing
opportunity is $187.5 billion
worldwide, with North America
comprising nearly 58 percent of this total. Infrastructure
outsourcing services remain critically important as enterprises
prepare their infrastructure for the digital age. Outsourcing
providers are beginning to emphasize qualities that include
predictability through analytics, self-healing with autonomic
computing and automation, and self-service with adaptation to cloud
models and use of service "stores."
IBM leads the pack by a substantial margin, and views the
current infrastructure management services market as the age of
outcomes, IP, and automation, the report says. The report also
notes IBM is pursuing a variety of initiatives, including
automation with IBM Workload Automation and integration across
systems of record and systems of engagement, and that since its
acquisition of SoftLayer Technologies in 2013, cloud services have
become a major element of its infrastructure management
strategy.
"The model for enterprise IT is rapidly changing as more clients
look to deploy new cloud-based systems of engagement and integrate
them with their existing data center infrastructure," said
Richard Patterson, General Manager
for Infrastructure Services at IBM. "We believe this Forrester Wave report is strong recognition of
how IBM is leading this industry shift, and our success in helping
clients design, build and run their increasingly hybrid IT
environments to advance their business agenda."
In the report, Forrester observes IBM's "enormous market
presence" -- the largest of all the companies included in
Forrester's analysis. The report also says IBM has a very strong
vision for the future of infrastructure services and a very
well-balanced global delivery model.
The report notes that support for hybrid cloud computing tops
the infrastructure outsourcing agenda: "A transition to a
cloud-based outsourcing market is also clearly underway, although
it's still in its early stages. One manifestation of this shift
entails a move from conventional infrastructure delivery to a
cloud-based approach. Meanwhile, suppliers are moving to encompass
both conventional infrastructure delivery and cloud-based delivery
from a service management perspective."
Since its acquisition of SoftLayer in 2013, IBM has made cloud
services a major component of its infrastructure services
strategy. For example, IBM recently announced infrastructure
services agreements with large enterprise clients including WPP,
ABN Amro, Lufthansa and WOOX Innovations that will include the
implementation of new cloud solutions into their existing IT
infrastructure.
For more information about IBM infrastructure services, visit:
http://ibm.com/services
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SOURCE IBM