TORONTO, Nov. 04, 2014 /CNW/ - Redknee Solutions Inc.
(TSX: RKN), a leading provider of real-time monetization and
subscriber management software, is pleased to announce that it has
increased its position in Gartner's 2014 Magic Quadrant report on
Integrated Revenue and Customer Management (IRCM) for
Communications Service Providers (CSPs). The report advises CSP
CIOs looking for commercial off-the-shelf software packages that
address business-critical revenue and customer management
processes.
Gartner's 2014 Magic Quadrant for IRCM evaluates solutions
suites that provide billing, customer care, rating, charging,
pricing, partner relationship management, policy management,
mediation, self-service and analytics for CSPs. In the report,
Gartner profiled Redknee's broad based product portfolio that
incorporates all IRCM components for CSPs. With Redknee's real-time
converged charging, policy management, billing and customer care
solutions, CSPs can benefit from a modular, out-of-the-box,
end-to-end solution that addresses activation and provisioning, to
real-time billing, charging, rating, invoicing, promotions,
analytics and business intelligence, partner/channel management,
and full customer care capabilities.
Redknee's flexible and scalable solution can be delivered as a
cloud model, Software-as-a-Service or on-premise, providing fast
time to market and a low risk investment strategy for service
providers of all sizes in the communications and connected
industries who want to increase revenues, improve profitability and
provide an advanced retail experience. Redknee's customers include
Vodafone Group, AT&T, Vodacom Group, Smart PLDT, and many
others.
Lucas Skoczkowski, Redknee's CEO commented:
"The elevation of Redknee's position in Gartner's Magic Quadrant is
demonstrative of our ongoing strategy to equip service providers
with innovative billing and customer care solutions that supports
their growth and profitability strategies. In addition, the
increase attests to Redknee's continued momentum in the market, and
our ability to diversify into new vertical markets such as
utilities and transportation. Through Redknee Unified we deliver a
complete monetization and subscriber management solution to more
than 200 service providers, including some of the largest Tier 1
operators in the world."
Redknee enables communications service providers (CSPs) s to
monetize and optimize the subscriber experience across the entire
customer lifecycle. From activation and provisioning, to supporting
a 360 degree view of the customers' usage, preferences, and
integration with third party social media sites, to empowering
customers with self-care tools and the ability to pay for services
on the go, Redknee offers one of the most comprehensive real-time
converged charging, policy management, billing and customer care
solutions in the industry. Redknee's highly scalable and flexible
solution enable CSPs to monetize third party relationships and
content, support resellers and dealers and launch multi-country
operations quickly, effectively and with a low total cost of
ownership.
Magic Quadrant Disclaimer:
Gartner "Magic Quadrant
for Integrated Revenue and Customer Management for CSPs" by
Norbert J. Scholz, Kamlesh Bhatia, Jouni
Forsman, October 2014.
Gartner does not endorse any vendor, product or service depicted
in its research publications, and does not advise technology users
to select only those vendors with the highest ratings or other
designation. Gartner research publications consist of the opinions
of Gartner's research organization and should not be construed as
statements of fact. Gartner disclaims all warranties, expressed or
implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
About Redknee:
Redknee is a leading global provider of
innovative software products, solutions and services. Redknee's
award-winning solutions enable service providers to monetize new
services, business models and content and to deliver a connected
customer experience - through either SaaS or on-premise based
solutions. Redknee's real-time monetization and subscriber
management platform provides innovative converged charging,
billing, policy management, and customer care solutions for over
200 communications service providers and is supporting service
providers to monetize digital services across utilities and smart
meters, transportation, connected homes and vehicles, and other
enterprises that are emerging from the growing ecosystem of the
Internet of Things (IOT). Established in 1999, Redknee
Solutions Inc. (TSX: RKN) is the parent of the wholly-owned
operating subsidiary Redknee Inc. and its various subsidiaries.
References to Redknee refer to the combined operations of those
entities. For more information about Redknee and its solutions,
please go to www.redknee.com.
SOURCE Redknee Solutions Inc.