MANCHESTER, England,
October 27, 2016 /PRNewswire/ --
RSVP (Media Response) Limited is one of the UK's leading call
centres and the only contact centre to be staffed by actors. The
innovative and unique call centre is branching into the Northern
Powerhouse, with new offices opening in MediaCityUK, Manchester on 27th October 2016.
(Photo:
http://photos.prnewswire.com/prnh/20161025/432175 )
RSVP is expanding its 370 seat base in London Docklands by
employing an additional initial staff base of 50 agents in the
Manchester office, with this
number forecast to grow to 150 within the first year.
RSVP, now 28 years old, is enjoying exceptional year on year
growth. The turnover in 2016 is forecast to be 14 million, rising
to 15.5 million in 2017. The expansion to the north will establish
a northern contact centre stage that will attract fresh clients,
and will also serve seasonal peaks.
RSVP Manchester will be an exact replica of the successful RSVP
London business model, employing confident and talented
professional actors as agents on the phones. The acting training
and experience of these highly educated agents enables them to
engage and build a unique rapport with callers from all walks of
life.
The agents are offered flexible working hours, which enables
them to pursue their creative dreams, taking time off for
auditions, to record self-tapes, or even to tread the boards or
grace a film set. All agents are allowed to leave at short notice
with another agent seamlessly filling their shoes. The unique call
centre has been cited as the only company in the UK to encourage
their staff to leave! RSVP London even launched its own in-house
theatrical agency, RSVP Artists, in summer 2016, actively finding
their agents work in the performing world.
Hiten Patel, Client Services
Director said:
"The opening of RSVP Manchester is a very exciting
venture. We are thrilled to be branching out to the
north, it's such a fast growing market, with strong
manufacturing, entertainment, digital media, science,
technology and service sectors. We are looking
forward to settling into MediaCityUK
and becoming a part of this inspiring and energetic
community."
http://www.rsvp.co.uk
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