Company Launches Investigation in Partnership With Federal Bureau of Investigation
MINNEAPOLIS, Sept. 27 /PRNewswire/ -- RBC Dain Rauscher today said that a small number of its clients have received anonymous letters stating that their personal information has been stolen from RBC Dain Rauscher. The letters were sent by an individual purporting to be a former employee. The company has launched an investigation in partnership with local and federal authorities and has engaged an outside firm specializing in identity theft.
"This suspected criminal activity is something we're taking very seriously," said John Taft, RBC Dain Rauscher CEO. "We are working closely with the FBI on our investigation. So far, there is no evidence of fraudulent activity." Taft said that any client who receives a suspicious letter should contact RBC Dain Rauscher immediately. The company has mailed letters to all of its clients about this matter and has set up a 24 hour-a-day resource center hotline to help clients who may be impacted by this situation.
Said Taft, "Privacy and security are things that we take very seriously for our clients and ourselves, and criminal activity that jeopardizes that is intolerable. We value our relationships with our clients more than anything and intend to identify and prosecute those responsible for this theft of information." RBC Dain Rauscher RBC Dain Rauscher Inc., a wholly owned subsidiary of Royal Bank of Canada (NYSE:RY) Toronto, is one of the nation's largest full-service securities firms with more than 1,700 financial consultants and 5,000 employees. The company serves individual investors and businesses through offices coast to coast, and capital markets and correspondent clients in select U.S. and international markets. Founded in 1909, RBC Dain Rauscher is a member of the New York Stock Exchange and other major securities exchanges, as well as the Securities Investor Protection Corp.
About RBC Financial Group Royal Bank of Canada (NYSE:RY) Toronto uses the initials RBC as a prefix for its businesses and operating subsidiaries, which operate under the master brand name of RBC Financial Group. Royal Bank of Canada is Canada's largest bank as measured by assets, and is one of North America's leading diversified financial services companies. It provides personal and commercial banking, wealth management services, insurance, corporate and investment banking, and transaction processing services on a global basis. The company employs approximately 60,000 people who serve more than 14 million personal, business and public sector clients through offices in North America and some 30 countries around the world. For more information, please visit http://www.rbc.com/ .
Royal Bank of Canada (RBC), which trades as RY on the TSX and NYSE, and its subsidiaries operate under the masterbrand name RBC Financial Group. RBC as measured by assets and market capitalization is one of North America's leading diversified financial services companies. DATASOURCE: RBC Dain Rauscher Inc.
CONTACT: Dan Callahan, +1-612-313-1234, or Jennifer Ellison, +1-612-371-2225, both of RBC Dain Rauscher Web site: http://www.rbc.com/
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