FREMONT, Calif., Dec. 2, 2015 /PRNewswire/ -- Procera
Networks, Inc., the global Subscriber Experience company, today
announced an extension of the strategic partnership with Zain in
Jordan. The leading provider for
mobile services has been a Procera customer since 2012 deploying
the company's PacketLogic™ products to provide better quality of
experience (QoE) for its subscribers. The relationship will now
expand to include the analytics family of solutions to leverage the
granular network analytics captured.
"Zain has used Procera for the past three years and the
solutions have met the business requirements to help Zain in
understanding the customers' behavior," said Yousef Al-Mutawe, COO at Zain. "We have decided
to continue our partnership with Procera through upgrading the
current platform to the new version and adding on top of the data
inspection tool the insights analytics solutions. Insights and its
Customer Care tools will enrich the customer experience and
engagement and will provide us with a wider view about our
user's behavior and deeper view about applications and user's
preferences."
The Insights solutions are out-of-the-box ready for any operator
to deploy into their network and can be utilized and enhanced
through open access integration. The solutions provide deep trend
and usage statistics split per device, access type and customer
segment. The operator has the choice to use Procera's web-based
visualization or utilize its direct big data access to integrate
the intelligence directly into third-party systems. The
Insights solutions work both on the recently revealed eVolution
offering, a virtual experience probe solution, and the traditional
PacketLogic solutions.
"As a strategic innovation partner, we enjoy a close and open
working relationship with Zain Jordan; our solutions have been
deployed into their new 4G networks from the start, providing
opportunities for learning and continuous improvement to both
parties. With subscribers doubling in the last 12 months,
maintaining quality of experience is not trivial and requires
proactive cooperation to design a solution that both enhances the
experience and keeps costs under control," said Thomas Vasen, Subscriber Experience Evangelist
at Procera. "We have succeeded together in building a solution that
monitors all traffic and makes deep insights available in real
time."
Zain is also deploying Procera's enforcement solutions with
online charging integration (Gy). It enables monetization of over
the top services by restricting and enhancing access depending on
subscription type.
"This is a tremendous endorsement of our solutions in an
incredibly competitive market for fixed and mobile services. Our
partnership with Zain represents a leading edge relationship
between two companies, whose primary objective is to innovate and
enhance the subscriber experience with access to value-based
services that meet the needs of fixed and mobile customers
worldwide," said Angus MacCormick,
Middle East Sales Director at Procera Networks.
About Procera Networks, Inc.
Procera Networks, Inc., the global Subscriber Experience
company, is revolutionizing the way operators and vendors monitor,
manage and monetize their network traffic. Elevate your business
value and improve customer experience with Procera's sophisticated
intelligence solutions. For more information, visit
http://www.proceranetworks.com or follow Procera on Twitter at
@ProceraNetworks
Press Contact
Mike
Tomlinson, Engage PR for Procera Networks, 510-748-8200
x209, mtomlinson@engagepr.com
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SOURCE Procera Networks, Inc.