Pitney Bowes Launches RelayTM Suite to Deliver Industry-leading Document Security, Accuracy & Flexibility for Small & Medium ...
July 15 2015 - 8:00AM
Business Wire
Pitney Bowes Inc. (NYSE:PBI), a global technology company that
provides innovative products and solutions to power commerce, today
announced the launch of the RelayTM multi-channel communications
suite, an integrated solution offering designed specifically for
small and medium businesses to enhance their transactional
communications (bills and statements), while providing for client
data privacy and meeting growing regulatory requirements and
complexity.
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At the heart of the suite is the Relay communications hub, a
cloud-based digital document hub that helps businesses create more
accurate and impactful communications, direct in-house or off-site
production, and deliver communications through physical or digital
channels, including email, post to web, and digital archiving. The
Relay communications hub also offers off-site production options in
the event of a business disruption or to alleviate capacity
overflows.
“The Relay communications hub is the first and only cloud-based
document production software that offers document enhancement,
multi-channel output, and dynamic off-site print routing
capabilities,” said Patrick Brand, senior vice president &
general manager, Global SMB Products and Strategy at Pitney Bowes.
“Our small and medium business clients are seeking a simple to use
and easy to deploy platform that integrates hardware, software and
services to connect more efficiently and effectively with their
customers and meet changing compliance demands. Relay delivers
unprecedented control, access, and flexibility, while providing the
same level of data privacy used by the largest, most sophisticated
mailers in the world.”
The Relay multi-channel communications suite features the new
Relay inserter series, which offers the latest barcode technology
to optimize accuracy and document integrity. This innovative new
line of intelligent inserting systems gives businesses assurances
that its mailing will be assembled accurately. The new Relay
inserters offer three privacy grades, including 2D Direct Scan; 2D
Exit Scanning; and 2D File Base Processing. File Based Processing,
which Pitney Bowes invented, is the industry standard for ensuring
client data protection worldwide.
“Businesses spend billions of dollars annually to protect client
data, both in physical and digital formats,” said Brand. “Yet, when
it comes to sensitive client data in the mail, the same high level
of privacy protection was exclusive to large, enterprise mailers.
When you consider the millions of checks, bank statements,
insurance notices, healthcare records and other sensitive documents
mailed every day, businesses of all sizes need to apply the highest
levels of privacy safeguards possible.”
B-Source Outline, a leading Swiss business process outsourcing
company specializing in multi-channel client communication
management in the highly regulated European banking industry, uses
Pitney Bowes’ technology to ensure industry-leading security and
privacy for their clients’ confidential physical and digital
communications. “Pitney Bowes is the only company today that can
help us fulfill our compliance requirements. The solution provides
an unmatched level of security. For our private banking clients,
accuracy must be 100%,” said Rene Felder, CEO, B-Source
Outline.
Cost, difficulty of implementation, and lack of IT support are
the most common reasons small and medium businesses do not employ
technology to satisfy data security and compliance requirements
when it comes to transactional communications. Instead, small and
medium businesses typically default to a variety of highly manual,
time consuming, and costly processes and workarounds for their
mission-critical transactional documents.
For more information on the Relay multi-channel communications
suite, go to www.pitneybowes.com/us/relay.
About Pitney Bowes
Pitney Bowes (PBI) is a global technology company offering
innovative products and solutions that enable commerce in the areas
of customer information management, location intelligence, customer
engagement, shipping and mailing, and global ecommerce. More than
1.5 million clients in approximately 100 countries around the world
rely on products, solutions and services from Pitney Bowes. For
additional information, visit Pitney Bowes at www.pb.com.
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Pitney BowesDan Burris, 203-449-7635daniel.burris@pb.com
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