Pitney Bowes Introduces SmartLink to Deliver Greater Value and Service via the Cloud
July 18 2016 - 9:00AM
Business Wire
IoT Technology Digitally Connects Meters to the
Pitney Bowes Commerce Cloud for Automatic Updates, Enhanced
Analytics and New Services
Pitney Bowes Inc. (NYSE:PBI), a global technology company that
provides innovative products and solutions to power commerce, today
announced the launch of the SmartLink device, a digital technology
solution that connects postage meters to the Pitney Bowes Commerce
Cloud to streamline the client experience and enable a new range of
services. The SmartLink device leverages a secure Internet of
Things (IoT) platform to enable a host of online tools and
services, including automated postage rate updates, low postage
alerts, AutoInk technology, usage tracking and analytics, error
notifications and simple self-help tutorials, all with 24/7 online
account management features.
“Enhancing our analog mailing systems currently in use today
with the revolutionary digital solutions and applications in the
Pitney Bowes Commerce Cloud creates significant new value for our
clients,” said Mark Shearer, Executive Vice President and
President, Pitney Bowes Global SMB Solutions. “Our small and medium
businesses clients are burdened by growing complexity of mailing
and shipping and look to Pitney Bowes to help simplify and optimize
their sending operations with valuable digital services. With the
SmartLink device, our clients will enjoy having their meters always
up to date, never out of ink and delivering greater value every
day.”
These digital services further simplify operations and allow
clients to easily modify account preferences from a centralized
location online. Meters connected with the SmartLink device will
receive low ink monitoring service and the ability to automate the
process of purchasing ink via the Pitney Bowes AutoInk program.
Usage analytics and automated ink replenishment deliver greater
savings and improve operations. New proactive alerts and greater
support services will also help ensure the continuous operation of
shipping and mailing workflows.
“As a small business, any savings we can take advantage of for
office supplies is great,” said Laura Interrant of Lotus Motorcars
of Long Island. “In addition, not having to remember when to
reorder a supply and having it done for you is even better.”
Pitney Bowes partnered with Electric Imp to develop the
SmartLink solution within the Pitney Bowes Commerce Cloud. The
SmartLink solution enables collection of real-time data from
Pitney Bowes physical devices, paving the way to valuable data
analytics and digital services.
“SmartLink is a smart, real-world IoT use case, capturing
transformational business data and helping business customers avoid
down-time – all while maintaining network, data, device and
application security at high levels,” said Hugo Fiennes, CEO of
Electric Imp. “Partnering with the experts at Pitney Bowes has been
a great experience, and shows how our flexible platform can
seamlessly integrate at scale with existing machines in the field.
The result is a secure, cost-effective, real-time connection to
next generation cloud services that improve Pitney Bowes’ customer
experiences and provide insights to improve operations and future
products for years to come.”
The SmartLink device is designed to work with Pitney Bowes low
and mid volume mailing systems, including the model K700
(Mailstation2), DM100i and DM200L. New versions of these models
will include the SmartLink device. The rest of Pitney Bowes’ line
of mailing systems offers digital connectivity solutions, including
the recently announced SendPro P series of high volume mailing and
shipping solutions.
For high-volume production mailers, Pitney Bowes introduced its
Clarity solutions suite, a new SaaS-based offering which leverages
the physical and digital technologies of the Industrial Internet to
integrate and organize data collected from sensors on production
mail machines in order to support real-time insight, predictive
analytics and prescriptive maintenance. Hosted on GE’s Predix
platform, Clarity solutions represent the first commercially
available solution generated by Pitney Bowes’ collaboration
with GE to bring the power of the Industrial Internet to the
production mail industry. Many of the same benefits are now
available to small and medium businesses through their SmartLink
connection.
For more information or to order SmartLink, please go to
www.pitneybowes.com/us/shipping-and-mailing/smartlink.html.
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company offering
innovative products and solutions that enable commerce in the areas
of customer information management, location intelligence, customer
engagement, shipping and mailing, and global ecommerce. More than
1.5 million clients in approximately 100 countries around the world
rely on products, solutions and services from Pitney Bowes. For
additional information, visit Pitney Bowes
at www.pitneybowes.com.
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Pitney Bowes Inc.Dan Burris,
203-449-7635daniel.burris@pb.com
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