Pitney Bowes (NYSE:PBI), a global technology company that
provides innovative products and solutions to power commerce, today
announced the winners of its 2015 Brilliant Communication Awards.
The annual awards honor leading print and mail organizations from
around the world – innovators, early adopters and creative problem
solvers – who are finding new ways to streamline workflow, market
precisely, and integrate physical and digital solutions to obtain
the greatest value from their customer communications.
This Smart News Release features multimedia.
View the full release here:
http://www.businesswire.com/news/home/20150611006202/en/
Pitney Bowes presents CSG International
and Wilen Group with 2015 Brilliant Communication Awards. (left to
right) Debbie Pfeiffer, president, Pitney Bowes Presort Services;
Lila Snyder, president, Global Ecommerce, Pitney Bowes; Dave
Janecek, executive director of operations, CSG International;
Darrin Wilen, president, Wilen Group; Margie Styles, vice president
of sales and client services, Pitney Bowes Presort Services; Tony
DeVore, vice president of global sales, Pitney Bowes Document
Messaging Technologies (Photo: Business Wire)
The 2015 Brilliant Communication Award recipients include CFH
Docmail, CSG International, Logistic-Mail-Factory, New Zealand
Post, and Wilen Group. Each honoree was formally recognized during
the Piney Bowes Global Client Summit, June 3-11 at the Pitney Bowes
Global Technology Center in Danbury, CT.
“From New Zealand to New York, this year’s Brilliant
Communication Award winners are leveraging the latest innovations
in hardware, software and data analytics to be more precise, more
accurate, and more effective in everything they do,” said Debbie
Pfeiffer, president, Pitney Bowes Presort Services. “This year’s
honorees include a US company who is leveraging robotics – not
unlike the robotics used in car manufacturing – to automate the
distribution and tracking of mail, and a German private post who is
leveraging Pitney Bowes’ latest innovations in location
intelligence to reroute its carriers in the most efficient way
possible.”
2015 Brilliant Communication Award Winners
CFH Docmail, Radstock, UK
CFH Docmail has found a niche market among small businesses and
is increasing its personalization services using a Pitney Bowes
Mailstream Productivity Series high-volume inserting system with
Print+ Messenger™ and Print+ Response™. Leveraging the full
capabilities of Print+ Messenger, CFH is able to print full-color
individualized marketing messages directly on the outside of
envelopes. By linking to its proprietary Docmail system, CFH is
giving small mailers many of the same capabilities as their larger
competitors.
CSG International, Englewood, CO, USA
CSG International is one of the world’s largest and most
established business support solutions providers primarily serving
the communications industry. By embracing technology and the latest
innovations in mail finishing equipment, CSG is producing – and
presorting – more than 800 million transactional statements per
year while meeting the highest standards of integrity, accuracy and
precision. CSG is leveraging high speed insertion equipment from
Pitney Bowes and has implemented file-based processing across its
insertion fleet.
CSG has mastered workflow automation and recently integrated the
kind of robotics typically associated with car manufacturing to
reduce processing time for directing and palletizing mail destined
to the USPS® or Pitney Bowes Presort Services. CSG’s relationship
with Pitney Bowes extends beyond the production environment to the
utilization of Pitney Bowes location intelligence as part of their
innovative Workforce Express offering to more effectively route
customer service representatives for some of the country’s largest
cable and satellite TV providers.
Logistic-Mail-Factory, Augsburg, Germany
Logistic-Mail-Factory (LMF) is part of the private-post network
in Germany. LMF produces more than 40 million mail pieces each year
and is reducing labor and operational costs while growing its
business using a fleet of Pitney Bowes sorters, including a new
Vantage™ Sorter System, as well as Pitney Bowes location
intelligence software. LMF has pioneered and is perfecting what is
called, “sequence sorting.” This unique solution allows LMF to
simplify and optimize the sorting process by assigning a unique
tracking number to each mailpiece – similar to an Intelligent Mail
Bar Code – that includes information tied to a more precise
geolocation to reroute carriers more efficiently. By moving from a
manual sorting solution to an automated one, LMF can sort to
sequence 70% faster. The company is reinvesting those savings to
expand its business and hopes to double its mail volumes in the
coming years.
New Zealand Post, Wellington, New Zealand
New Zealand Post was the first company in the Southern
Hemisphere to fully embrace the Pitney Bowes White Paper Factory
utilizing two IntelliJet® 20 Printing Systems and Print+ Messenger
to print personalized, relevant, full-color marketing messages
directly on the envelopes of transactional mailpieces. Coupled with
their successful implementation of file-based integrity across
print, mail and hand-line, the New Zealand Post White Paper Factory
is setting a standard for global posts who want to deliver new
production print and mail solutions in order to expand
relationships with existing customers and attract new business.
Wilen Group, Farmingdale, NY, USA
Wilen Group is a leading-edge innovator in digital and variable
data imaging, personalized direct marketing, and advanced mail
strategies and technologies. Wilen is differentiating itself by
harnessing the power of data and, like New Zealand Post, is using
Pitney Bowes’ Print+ Messenger Color Inkjet System to enhance the
value of mail by printing targeted full-color marketing messages
directly on the outside of envelopes during high-speed mail
finishing. Wilen continues to exceed its customers’ expectations
for delivering relevant, cost-effective mailings that generate
significantly higher open and response rates.
“Our Brilliant Communicators are achieving real business results
by integrating physical and digital technologies to optimize
productivity and achieve operational excellence. And they are
delivering greater value to their customers by integrating physical
and digital communications into more personalized, more engaging
omnichannel campaigns,” said Debbie Pfeiffer. “We are pleased to
honor these clients, whose examples are helping drive our industry
forward by demonstrating what it means to be a world class customer
communications provider.”
The 2015 Brilliant Communication Awards were presented at the
Pitney Bowes Global Client Summit at the Pitney Bowes Global
Technology Center in Danbury, CT. More than 125 clients and
partners from more than 15 countries attended the Summit from June
3 – June 11.
About Pitney Bowes
Pitney Bowes (NYSE: PBI) is a global technology company offering
innovative products and solutions that enable commerce in the areas
of customer information management, location intelligence, customer
engagement, shipping and mailing, and global ecommerce. More than
1.5 million clients in approximately 100 countries around the world
rely on products, solutions and services from Pitney Bowes. For
additional information, visit Pitney Bowes at www.pb.com.
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Pitney Bowes Inc.Brett Cody, 203-351-6079Brett.Cody@pb.com
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