Pitney Bowes Adds Valuable New Capabilities to Its SendSuite Tracking Online Package Receiving Solution
May 10 2017 - 9:00AM
Business Wire
Helps Organizations Improve Receiving
Operations with Pinpoint Delivery Locations and Automated List
Updates
Pitney Bowes Inc. (NYSE:PBI), a global technology company that
provides innovative products and solutions to power commerce, today
announced several valuable new capabilities as part of its
innovative parcel receiving solution SendSuite Tracking Online
(SSTO). These enhanced capabilities feature: greater location
functionality; automated scheduled import of lists and contacts;
custom email notifications with package notes; and BYOD (bring your
own device) for Apple and Android.
“Organizations of all sizes around the world are increasingly
challenged to manage the growing number of parcels received each
day,” said Tom Hazel, North American Channel Director, Pitney Bowes
Shipping Solutions. “We listened to our clients and enhanced the
SendSuite Tracking Online receiving solution to better meet their
changing needs. From enhanced location functionality to automated
importing of lists and contacts, we have added capabilities and
features to SSTO that make it easier to use, in less time, and with
greater accuracy and precision.”
The new location functionality allows users to identify the
exact recipient location, whether an additional company location,
building within a campus setting, a floor within a building, a mail
stop or a storage area. Being able to pinpoint employee locations
for delivery or a storage location for package pickup can greatly
enhance an organization’s receiving operations.
Another new feature is automated scheduled import of employee
lists and contacts, which allows administrative users to keep these
lists updated in a completely automated fashion. This is
accomplished utilizing simple SFTP/FTP connections along with an
easy to manage user interface.
“Once again we focused on making it easier for our clients to
perform basic, yet critical administrative functions within the
SendSuite Tracking Online solution,” added Hazel. “The automated
list import feature was a direct result of our current users’
feedback.”
Recently, a global insurance company deployed the new SSTO
solution in more than 60 of their locations to transition from an
outdated manual process to a highly automated workflow, which
greatly reduced their employee time spent receiving and delivering
packages, reduced lost parcels and eliminated data entry
errors.
The latest version of SendSuite Tracking Online is loaded with
new features and functionality, including:
- Custom Email Notification with package
notes/comments – Allows recipients to receive an email, in real
time, when a package arrives with detailed package
information.
- Group Delivery – Deliver multiple
packages to a single recipient location or mailstop under one
transaction.
- Date Range Reporting – Users now have
the ability to report on all package information using a set of
standard date ranges, along with the ability to use their own
defined date ranges.
- Comments on the Printed Package Label –
Enables comments to be included with the recipient information on
the package label.
- Resend email Reminder – Simple yet
important functionality that allows users to send a reminder that a
package has not been picked up with one-click.
- Quick Receive Capability – Users can
quick scan packages to determine the package count is accurate when
the carriers deliver packages.
- New Feature Client Messages – User
notification on any new features(s) added to SendSuite Tracking
Online, including a simple message explaining the new feature and
its benefits when they sign into the solution.
- BYOD for Apple and android – Enables
clients to use their own mobile devices to receive and deliver
packages.
For more information on SendSuite Tracking Online and other
solution to help #shipsmarter, visit
pitneybowes.com/US/Shipping.
About Pitney Bowes
Pitney Bowes (NYSE:PBI) is a global technology company powering
billions of transactions – physical and digital – in the connected
and borderless world of commerce. Clients around the world,
including 90 percent of the Fortune 500, rely on products,
solutions, services and data from Pitney Bowes in the areas of
customer information management, location intelligence, customer
engagement, shipping, mailing, and global ecommerce. And with the
innovative Pitney Bowes Commerce Cloud, clients can access the
broad range of Pitney Bowes solutions, analytics, and APIs to drive
commerce. For additional information visit Pitney Bowes, the
Craftsmen of Commerce, at www.pitneybowes.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20170510005816/en/
Pitney Bowes Inc.Dan Burris,
203-449-7635daniel.burris@pb.com
Pitney Bowes (NYSE:PBI)
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