Organization has successfully leveraged
independent SAP support in U.S. since 2009;Now expands
support coverage worldwide to Japan, China and Brazil, and further
reduces annual maintenance costs
Rimini Street, Inc., the leading global provider of independent
enterprise software support services for SAP SE’s (NYSE:SAP)
Business Suite, BusinessObjects and HANA Database software and
Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards,
E-Business Suite, Oracle Database, Oracle Middleware, Hyperion,
Oracle Retail and Oracle Agile PLM software, today announced that
Pioneer Corporation, a leading Japanese electronics manufacturer,
has expanded the scope of Rimini Street independent support for its
mission-critical SAP ERP system, including support for the
company’s SAP Advanced Planning & Optimization (APO)
application, to cover operations in Japan, China and Brazil.
Pioneer Electronics (USA) Inc., a subsidiary of Pioneer
Corporation, has successfully leveraged independent SAP support
from Rimini Street since 2009, leveraging significant cost
savings.
“We are amazed by the immediate cost savings achieved by
switching from vendor support to Rimini Street. In addition, we
receive timely and often very complex updates delivered for tax and
regulatory changes in Japan, China and Brazil,” said Toshinari
Kobayashi, general manager, System Development Department 1 of IT
Division, Pioneer Corporation. “As a large global organization we
expect to experience a number of additional significant advantages
– all as a result of making the move to independent support.”
By switching to Rimini Street, Pioneer Corporation has now been
able to lower the cost of their ongoing operations and can leverage
the benefits of immediate savings while benefiting from Rimini
Street’s ultra responsive service and wide breadth of support
capabilities not available in the vendor’s standard support
offering.
Pioneer Expands Use of Independent Support Globally to Japan,
China and Brazil
For the last two decades, Pioneer Corporation has relied on its
SAP application as the organization’s core, global ERP system.
Within this period, the company also introduced a planning
application, SAP APO 3.0, in Japan.
Pioneer Electronics (USA) has successfully leveraged independent
SAP software support from Rimini Street since 2009, and as a result
saved the associated time, resources and costs. The organization
gained premium-level support from Rimini Street, including support
for customizations and interoperability, while reducing the total
cost of ownership for their SAP system and allowing for greater
innovation agility.
Given the proven success of Rimini Street at its U.S.
subsidiary, Pioneer Electronics (USA), Pioneer Corporation decided
to expand its scope of Rimini Street support for SAP, including
Japan, China and Brazil. Pioneer was also previously receiving
vendor maintenance for its SAP APO application. According to
Pioneer, the results of an initial test period showed that Rimini
Street’s Primary Support Engineers (PSE’s) closed every case at a
much faster rate than SAP.
With the switch to Rimini Street, Pioneer Corporation is now
benefiting worldwide from significant savings on their expanded SAP
maintenance and support, along with enjoying ultra-responsive
service in every geography. Pioneer has also gained guaranteed
support for their current SAP release for a minimum of 15 years
without any upgrades, support for customizations at no additional
charge, and tax, legal and regulatory updates for the United
States, Japan, China and Brazil. Furthermore, Pioneer now has the
ability to more quickly fund other strategic initiatives and extend
functionality that can be built around their core, stable ERP
system.
“CIOs are tasked with finding ways to fund strategic
initiatives, even as IT budgets for business transformation
projects continue to shrink. Rimini Street provides a proven
solution to help companies get better support for their SAP and
Oracle ERP systems while freeing up much-needed funds and
resources,” said Seth Ravin, CEO, Rimini Street. “As more companies
like Pioneer come to realize the high value and superior quality of
Rimini Street’s premium global support, we will continue to expand
our best-in-class service offerings to meet rising global
demand.”
Nihon Rimini Street, K.K., a wholly owned subsidiary of Rimini
Street, Inc., opened its Tokyo headquarters in March 2014. Rimini
Street serves more than 73 clients with operations in Japan,
including local companies Pioneer Corporation, Kumagai Gumi Co.,
Ltd., CAC Corporation, Nishimatsu Construction Co., Ltd., Chugoku
Mokuzai Co., Ltd. and CMK Corporation.
About Rimini Street, Inc.
Rimini Street is the global leader in providing independent
enterprise software support services. The company has redefined
enterprise support services since 2005 with an innovative,
award-winning program that enables Oracle and SAP licensees to save
up to 90 percent on total support costs. Clients can remain on
their current software release without any required upgrades for a
minimum of 15 years. Over 1,450 global, Fortune 500, midmarket, and
public sector organizations from a broad range of industries have
selected Rimini Street as their trusted, independent support
provider. To learn more, please visit
http://www.riministreet.com.
Forward-Looking Statements
This press release may contain forward-looking statements. The
words “believe,” “may,” “will,” “estimate,” “continue,”
“anticipate,” “intend,” “plan,” “expect,” and similar expressions
are intended to identify forward-looking statements. These
forward-looking statements are subject to risks and uncertainties,
and are based on various assumptions. If the risks materialize or
our assumptions prove incorrect, actual results could differ
materially from the results implied by these forward-looking
statements. Rimini Street assumes no obligation to update any
forward-looking statements or information, which speak only as of
the date of this press release.
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Rimini Street, Inc. All other company and product names may be
trademarks of their respective owners. Copyright © 2016. All rights
reserved.
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Rimini Street, Inc.Michelle McGlocklin, +1
925-264-6579mmcglocklin@riministreet.com