By Katy Burne 

Pacific Investment Management Co. in the past month pulled all its futures-clearing business from a unit of State Street Corp. after State Street asked Pimco to reduce some positions, said people familiar with the matter.

The spat occurred as Pimco was grappling with the departure of legendary bond investor Bill Gross and the billions of dollars of investor cash that followed him out the door, the people said. It wasn't clear if State Street's request was prompted by his exit.

The shift affects a brokerage division within State Street Global Markets LLC, which takes fees to handle derivatives trades for financial institutions and asset managers in a process known as clearing.

Pimco's withdrawal has led to an internal examination of State Street's futures brokerage business, said one person familiar with the matter. Pimco had planned to open several new futures execution accounts with State Street, but those plans have been put on hold, the people familiar with the matter said.

Some executives at State Street fear lasting damage to the firm's broad relationship with Pimco, a giant asset manager in Newport Beach, Calif., that oversees $1.87 trillion as part of German insurer Allianz SE, the people close to the discussions said.

The clash began when State Street determined in an internal review that its unit had too much risk concentrated with Pimco. The Boston company asked Pimco to reduce its positions, said people familiar with the talks.

In response, Pimco moved all its positions from the State Street futures-clearing division, said people familiar with the matter. Executives at Pimco determined that if State Street wasn't able to handle some of the business, it may be prudent to move all of it to other brokers, one of those people said.

Some executives at Pimco believe the State Street action was driven at least in part by recent discussions with the Federal Reserve Bank of Boston, State Street's primary regulator, which led the bank to be especially cautious regarding risk, said people familiar with the firm.

A person familiar with State Street said it made the demands on Pimco as a result of internal discussions, not conversations with regulators.

Pimco's decision comes in the wake of investor outflows and poor performance at its flagship Total Return fund in the year leading up to co-founder Mr. Gross's departure.

Mr. Gross left Sept. 26 to join Janus Capital Group Inc. By the end of the month the Total Return fund, which Mr. Gross had managed since its inception in 1987, had lost $23.5 billion. Figures for October have yet to be released.

Pimco's relationship with State Street extends beyond the clearing unit, and the fracas could have larger ramifications for the firm.

State Street specializes in administering assets for investment managers and other financial institutions. It had $275 billion in total assets at Sept. 30, with $28.5 trillion under custody and administration for clients and $2.4 trillion overseen at its asset management arm.

Its work spans almost every facet of Wall Street's business ,from custody services and securities lending to trading technology and clearing. In the third quarter, its fees from asset servicing and asset management were up 9% from the year-earlier period.

Clearing businesses such as State Street Global Markets are commonly referred to as futures commission merchants, or FCMs, and are regulated by the Commodity Futures Trading Commission.

The FCM at State Street Global Markets is small by industry standards, having about $873 million in segregated customer assets as of the last CFTC estimate in August. In disclosures relating to CFTC rules for FCMs, State Street this year conceded it had unusual client exposures.

"A significant portion of the FCM business of State Street Global Markets LLC is concentrated with a small number of customer accounts, which creates a degree of concentration risk...should an adverse event occur," it said.

State Street said as of May 31, the unit carried more than 400 futures and cleared swaps customer accounts. More than half of the margin it held in customer accounts for cleared swaps was "attributable to a single customer account," it said.

Pimco has paid State Street to provide a range of services in the past several years, including custody, accounting, valuations and investment-management operations. In 2011, Pimco renewed a mandate paying State Street to service $1.3 trillion of assets, a book of business that dated back to 2000.

State Street's FCM also faces increasing costs of complying with new regulations and hefty competition that often drives prices below providers' costs.

In a November 2013 report, researcher Tabb Group said futures commission merchants have "fallen over themselves to win" market share and that the revenues associated with derivatives clearing "look pretty grim."

Write to Katy Burne at katy.burne@wsj.com

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