Pegasystems Named Hot Vendor in Robotic Process Automation by Leading Independent Research Firm Aragon Research
September 14 2017 - 10:32AM
Pegasystems Inc. (NASDAQ:PEGA), the software company empowering
customer engagement at the world’s leading enterprises, today
announced it has been recognized as one of seven Hot Vendors in
Robotic Process Automation (RPA) in a new report from Aragon
Research.
Each year Aragon Research selects Hot Vendors across multiple
markets that have interesting, cutting-edge products, services, or
technologies. The Hot Vendors in Robotic Process Automation (RPA),
2017, (1) report analyzes the capabilities of top RPA vendors and
addresses how they help organizations meet today’s demand for rapid
productivity and automation within the enterprise. The report also
examines how RPA vendors are infusing artificial intelligence and
machine learning into their automation solutions.
According to the report, “Pega’s secret sauce is its platform
(on-premises or in the cloud) that applies adaptable configuration
of pre-built solutions. The linked RPA allows organizations to link
to existing applications and replace low-level activities and tasks
with bots.”
This report builds on recent recognition of Pega’s RPA and
platform capabilities. Earlier this year, Pega was included in the
“Winner’s Circle” in the HfS Research Blueprint Snapshot Report on
Robotic Process Automation (RPA) Tool Providers (2). Pega’s robotic
automation and intelligence solutions enable enterprises to
optimize how work gets done by automating tedious, manual tasks and
uncovering hidden opportunities to change work processes to
ultimately increase workforce productivity and boost the bottom
line.
The report notes that RPA is particularly powerful when
leveraged with process and case management – key capabilities that
are core to the Pega® Platform. Enterprises can apply Pega RPA
stand alone or combine with business process management (BPM) and
case management to further drive continuous operational efficiency,
refine workflow orchestration, and optimize work outcomes.
Pega was also recently identified as a leader in
platform-related reports such as The Forrester Wave™: Digital
Process Automation Software, Q3 2017 (3), Gartner’s Critical
Capabilities for BPM-Platform-Based Case Management Frameworks (4),
Gartner’s Magic Quadrant on BPM-Platform-Based Case Management
Frameworks (5), and Gartner’s 2016 Magic Quadrant for Intelligent
Business Process Management Suites (6).
Quotes & Commentary:“In today’s competitive
business environment, organizations are under more pressure than
ever to drive operational efficiency while delivering great end
user experience. RPA holds great promise to help achieve these
goals when done correctly,” said Ying Chen, head of product
marketing, platform technologies, Pegasystems. “This recognition
from Aragon Research is a testament to the industry’s evolving
needs for RPA to go beyond back office automation and also apply to
customer engagement use cases – ensuring both of these goals come
together seamlessly.”
“RPA is a key early mechanism for digital transformation, and
enterprises should not wait to get started in leveraging this
technology,” said Jim Sinur, VP of research and Aragon fellow at
Aragon Research. “The market leaders are those that are infusing
intelligence along with process and case management into their RPA
solutions to address the ever-increasing demand for maximum
productivity.”
Supporting Resources: Aragon Research Hot
Vendors in Robotic Process Automation 2017Website: Pega Robotic
Automation & IntelligenceLive Demo: Pega Robotic Automation
& Workforce IntelligenceAnalyst Report: HfS Research Blueprint
Snapshot Report on Robotic Process Automation (RPA) Tool
Providers
About Pegasystems Pegasystems Inc. is the
leader in software for customer engagement and operational
excellence. Pega’s adaptive, cloud-architected software – built on
its unified Pega Platform – empowers people to rapidly deploy, and
easily extend and change applications to meet strategic business
needs. Over its 30-year history, Pega has delivered award-winning
capabilities in CRM and BPM, powered by advanced artificial
intelligence and robotic automation, to help the world’s leading
brands achieve breakthrough business results. For more information
on Pegasystems (NASDAQ:PEGA) visit www.pega.com.
Press Contact:Sean Audet Pegasystems Inc.
sean.audet@pega.com (617)
528-5230
Twitter: @pega
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Aragon Research DisclaimerAragon Research does not endorse
vendors, or their products or services that are referenced in its
research publications, and does not advise users to select those
vendors that are rated the highest. Aragon Research publications
consist of the opinions of Aragon Research and Advisory Services
organization and should not be construed as statements of fact.
Aragon Research provides its research publications and the
information contained in them "AS IS," without warranty of any
kind.
1. Aragon Research, “Hot Vendors in
Robotic Process Automation (RPA), 2017,” by Jim Sinur, September 6,
20172. HfS Research, “Blueprint Snapshot
Report on Robotic Process Automation (RPA) Tool Providers,” by Phil
Fersht, Tom Reuner, February 22, 20173.
Forrester Research: The Forrester Wave™: “Digital Process
Automation, Q2 2017,” Rob Koplowitz with Christopher Mines, Allison
Vizgaitis, and Andrew Reese, July 5, 20174.
Gartner, Inc., “Critical Capabilities for BPM-Platform-Based Case
Management Frameworks,” by Rob Dunie, Janelle B. Hill, November 3,
20165. Gartner, Inc., “Magic Quadrant for
BPM-Platform-Based Case Management Frameworks,” by Rob Dunie,
Janelle B. Hill, October 24, 20166.
Gartner, Inc., “Magic Quadrant for Intelligent Business Process
Management Suites,” by Rob Dunie, W. Roy Schulte, Marc Kerremans,
Michele Cantara, August 19, 2016 (previously Magic Quadrant for
Business Process Management Suites)
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