DUBLIN and BOSTON, Nov. 25,
2015 /PRNewswire/ -- Fleetmatics Group PLC (NYSE: FLTX), a
leading global provider of mobile workforce solutions for
service-based businesses of all sizes delivered as
software-as-a-service (SaaS), today announced the results of a
KRC Research survey that uncovered how many Americans call for home
repairs during the holiday season, and their experiences with
residential service providers including electricians, plumbers,
roofers, and more.
According to the survey results, over 44 percent of Americans,
or 50 million households, have called for home repairs on heating,
plumbing, electrical, roofing, or pest control during the holiday
season, which is defined as Thanksgiving
Day to New Year's Day. Of the
repair calls being made, 30 percent were for heating, 27 percent
for plumbing, and 18 percent for electrical-related issues.
Additionally, the survey found that 68 percent of Americans
think the holidays are the most difficult time of the year to find
quality service providers for their home, and nearly one in three
reported having a bad experience requesting service during the
holidays. The top reasons cited for a bad experience were the
inability to find someone for last minute appointments, workers
arriving late, slow completion of work, and incomplete work.
"While home repairs are the last thing on people's minds during
the holiday season, it is clear that unexpected issues arise," said
Kathleen Finato, Fleetmatics Chief
Marketing Officer. "Our service-based customers are working very
hard to save the holiday season for tens of thousands of Americans,
and there is clearly a high demand for their services during this
time of year."
To better understand fleet activity during the holiday season,
Fleetmatics, the largest provider of fleet management solutions in
North America, examined historical
data from close to 140,000 service vehicles across heating,
plumbing, electrical, roofing, and pest control in the United States. Fleetmatics identified, on
average, how far each service vehicle travels and how many stops it
makes during the six week period between Thanksgiving Day and New
Year's Day. For example, an electrical worker travels an
estimated 5,976 miles – the near equivalent of traveling from
Boston to Los Angeles and back – and makes an average of
329 stops.
Fleetmatics' intuitive, cost-effective Web-based solutions
provide fleet operators with visibility into vehicle location, fuel
usage, speed and mileage, and other insights into their mobile
workforce, enabling them to reduce operating costs and increase
revenue. In the last year, Fleetmatics has grown its overall
subscriber base across industries of all sizes to 655,000 vehicles,
and currently serves approximately 31,000 customers throughout
the United States, Canada, Mexico, Ireland, the United
Kingdom, Netherlands,
France and Australia.
To view an infographic that includes more details from the
survey and fleet activity during the holiday season, visit
here.
About Fleetmatics Group PLC
Fleetmatics Group PLC (NYSE: FLTX) is a leading global provider
of mobile workforce solutions for service-based
businesses of all sizes delivered as software-as-a-service (SaaS).
Our solutions enable businesses to meet the challenges associated
with managing local fleets, and improve the productivity of their
mobile workforces, by extracting actionable business intelligence
from real-time and historical vehicle and driver behavioral data.
Fleetmatics Group's intuitive, cost-effective Web-based solutions
provide fleet operators with visibility into vehicle location, fuel
usage, speed and mileage, and other insights into their mobile
workforce, enabling them to reduce operating and capital costs, as
well as increase revenue. An integrated, full-featured mobile
workforce management product provides additional efficiencies
related to job management by empowering the field worker and
speeding the job completion process – quote through payment. As of
September 30, 2015, Fleetmatics
served approximately 31,000 customers, with approximately 655,000
subscribed vehicles worldwide. To learn more about Fleetmatics,
visit www.fleetmatics.com.
Media Contacts:
Juli
Burda
Fleetmatics
juli.burda@fleetmatics.com
(847) 378-4398
Dave Ladetto
Weber Shandwick
dladetto@webershandwick.com
(617) 520-7042
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SOURCE Fleetmatics Group PLC