Netcall PLC Contract Win
August 17 2015 - 02:00AM
RNS Non-Regulatory
TIDMNET
Netcall PLC
17 August 2015
17 August 2015
RNS Reach
Netcall plc
("Netcall" or the "Company")
Contract Win
Largest SaaS contract for new Liberty platform
Netcall plc (AIM: NET), a leading customer engagement software
provider, is pleased to announce that it has secured a five-year
SaaS contract worth a minimum of GBP1.4 million to provide its
Liberty multi-channel contact centre and unified communication
solutions.
As part of the agreement Netcall will deliver a range of inbound
and outbound voice, email and chat applications that utilise
Liberty's business process management capabilities for workflow
automation and data integration with legacy systems. This will
enable the client to deliver a consistent, personalised customer
experience and achieve efficiencies. Netcall's solution will
replace a number of legacy on-premise systems with a hosted
solution that provides a virtual contact centre for the client's
six sites.
Henrik Bang, CEO of Netcall commented: "Today's announcement
represents a milestone for Netcall as it is the largest SaaS
contract we have been awarded for our new Liberty platform.
"The end-to-end, fully hosted solution will transform the way in
which our client interacts with its customers and we look forward
to working with them."
For further enquiries, please contact:
Netcall plc Tel. +44 (0)
330 333 6100
Henrik Bang, CEO
Michael Jackson, Chairman
James Ormondroyd, Group Finance
Director
finnCap Limited (Nominated Adviser Tel. +44 (0)
and Broker) 20 7220 0500
Stuart Andrews / James Thompson,
Corporate Finance
Simon Johnson, Corporate Broking
Alma PR Tel. +44 (0)
7780 901979
+44 (0) 7515
Josh Royston / Hilary Buchanan 805218
About Netcall plc
Netcall is a UK company quoted on the AIM market of the London
Stock Exchange. Netcall's software product suite provides
compelling business process solutions for end-to-end customer
engagement, incorporating multi-channel contact centre, workforce
optimisation, business process management and enterprise content
management. The Netcall software platform helps organisations meet
the growing demands of their customers and prospects whilst
improving internal efficiencies, thereby increasing profitability
and customer satisfaction.
Netcall's customer base contains over 700 organisations in both
the private and public sectors. These include two thirds of NHS
Acute Health Trusts, major telecoms operators such as BT and
leading organisations including Interflora, Lloyds Banking Group,
Cineworld, Interserve, Prudential, British Sugar and Thames
Water.
For further information, please consult the Netcall website:
www.netcall.com
This information is provided by RNS
The company news service from the London Stock Exchange
END
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