Modmerica Group Chooses eBay Enterprise for Fulfillment and Freight
March 26 2015 - 10:00AM
Business Wire
Flexible solutions have already increased delivery speed to
customers by 58 percent
eBay Enterprise, an eBay Inc. company, today announced its
partnership with Modmerica Group, the parent company of online,
deal-driven fashion apparel brands Moddeals and 10 Dollar Mall.
Founded in 2011, Modmerica has managed product fulfillment for
its brands until rapid sales growth forced the company to look for
a new solution that could scale with its business, drive down
delivery times, and enable the organization to focus on its area of
expertise--merchandising.
Modmerica turned to eBay Enterprise and its best-in-class,
flexible and scalable fulfillment and freight solutions to deliver
fast, cost-effective service to its consumers.
Since partnering with eBay Enterprise, Modmerica’s average
delivery time has dramatically decreased from five days to 2.5
days, with more than 90 percent of orders being delivered within
three days. This improvement has resulted in higher customer
satisfaction. Complaints and negative reviews from consumers have
also dropped significantly.
“We needed a strategic partner with ecommerce expertise that
could offer a breadth of services along with the ability to scale
and improve our consumer experience,” said Jake Risman, president,
Modmerica. “We chose eBay Enterprise because they provided the
ideal fulfillment locations and capabilities, along with excellent
delivery rates. Delivery speed to our customers has already
improved by 58 percent.”
“eBay Enterprise removes the risk for brands and retailers. We
offer an industry-leading 99.7 percent accuracy rate, reduced
freight costs, and innovative technologies and strategies to help
our clients improve their fulfillment operations,” said Tom Barone,
vice president, North America Operations, eBay Enterprise. “We’re
thrilled to have made an immediate, significant impact in delivery
time for Modmerica and will continue to optimize operations to
further improve their customers’ experience.”
About Modmerica Group
With over 25 years in fashion and retail, Modmerica Group was
founded on the premise of providing retail therapy for the cost
conscience and trend-setting shopper. With two flagship websites
moddeals.com and 10dollarmall.com as well as a number of retail
locations in Southern California, Modmerica Group purchases limited
quantity clothing and accessories directly from manufacturers,
thereby eliminating buyers and wholesalers while saving customers
money. Specializing in limited stock and consistently changing
seasonal assortment, Modmerica Group lets consumers change looks,
styles and seasons all without breaking the bank.
About eBay Enterprise
eBay Enterprise is a leading global provider of retail-optimized
commerce solutions, including the Magento platform, order
management, fulfillment, customer care, and marketing solutions. We
enable brands and retailers of all sizes to deliver consistent
omnichannel experiences across all retail touch points to
attract and engage new customers, convert browsers into loyal
buyers, and deliver products with speed and quality. With
unrivaled flexibility and control, our clients are armed to
accelerate sales growth and win with today’s digitally connected
consumer. eBay Enterprise is headquartered in King of Prussia, Pa.
and has offices in Austin, Barcelona, London, Los Angeles, New
York, and Shanghai. eBay Enterprise is an eBay Inc. (Nasdaq:EBAY)
company. More information can be found
at www.ebayenterprise.com and www.magento.com.
Media Contact:eBay EnterpriseKelly Henry, 610-491-7474Corporate
CommunicationsTwitter: @eBayEnterprisenews@ebayenterprise.com
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