Legal update (Accident Exchange)

Date : 09/25/2009 @ 2:00AM
Source : UK Regulatory (RNS and others)
Stock : Accident Exchange (ACE)
Quote : 14.0  0.0 (0.00%) @ 2:55AM
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Legal update (Accident Exchange)

 
TIDMACE 
 
RNS Number : 6515Z 
Accident Exchange Group PLC 
25 September 2009 
 
? 
 
 
 
 
+----------------------------------------+------------------------------------+ 
| FOR IMMEDIATE RELEASE                  |                  25 September 2009 | 
+----------------------------------------+------------------------------------+ 
 
 
 
 
Accident Exchange Group Plc 
("Accident Exchange" or the "Group") 
 
 
UPDATE ON LEGAL ISSUES 
 
 
 
 
We are today providing an update to the ongoing investigation into the conduct 
of Autofocus Limited ("Autofocus") and the ensuing civil claim against them. 
This update should be read in conjunction with the Interim Management 
Statement issued on 17 September 2009. 
 
 
The Group has now produced an initial analysis of the number of open and closed 
claims where there may be defective evidence submitted by Autofocus giving rise 
to a potential under recovery of hire charges.  Their evidence started to be 
submitted against an increasing number of claims from as far back as 2007. 
 
 
Documents identifying the involvement of Autofocus are recorded by the 
solicitors who have been acting in these claims and our preliminary analysis has 
so far involved gathering around 1.5 million pages of documents and indexing 
those documents to allow text searches to reveal the total potential claim 
exposure. 
 
 
Our analysis continues but it is currently suggestive that at least 2,500 
settled and open claims with a combined invoice value of GBP22 million may be 
affected by Autofocus' involvement in the insurers' defence strategies. 
Approximately 500 of these claims have already been closed with the balance 
currently being litigated. 
 
 
 
 
The Ongoing Investigation 
 
 
We first informed the Courts of our concerns over the accuracy and potential 
honesty of evidence being offered by defendant insurers in the case of Glossop v 
Christian Salvesen Logistics Ltd at Chesterfield County Court on 8 September 
2009.That case has now been settled save as to the issue of costs which will be 
determined by the Judge in a month or so. 
 
 
In spite of the assertion by Autofocus in a press release of 9 September 2009 of 
an intent to "defend itself and its reputation" we have since learned that the 
Autofocus employee who submitted the evidence in that case has very 
recently left the employment of Autofocus. As a separate matter, we have 
instructed our solicitors to make an application to the Court for permission to 
bring an action against that person for Contempt of Court. 
 
 
Our investigation into the veracity of the evidence offered by Autofocus and 
their employees has  continued.  In the past week the rate of discovery of more 
cases where the evidence appears to be incorrect or dishonest has increased 
and, on a daily basis, our investigators continue to obtain witness statements 
that suggest that Autofocus' evidence is dishonest on further claims. 
 
 
At present,  we are focusing on those cases which are due for trial in the 
coming weeks in order to prevent insurers continuing to benefit from the ongoing 
submission of what appears to be unreliable evidence. 
 
 
Since our announcement of 17 September, we have also received assistance from a 
number of third parties who themselves have had concerns over evidence produced 
by Autofocus. By way of example: 
 
  *  One of our panel firms of solicitors has received a copy of an e-mail that was 
  sent by an employee of Autofocus to a prominent firm of defence lawyers acting 
  for an 'at fault' insurer advising them that a material aspect of the Autofocus 
  report omitted certain key facts which cast doubt over the veracity of the hire 
  rate evidence in that report. Regardless of that disclosure, the Autofocus 
  report was compiled and submitted in that case with the salient facts omitted 
  from the report. 
 
 
 
  *  We have received a copy of an e-mail exchange between an Autofocus employee and 
  a firm of solicitors in which the Autofocus employee confirms that where their 
  investigations reveal hire rates that do not offer any saving over the credit 
  hire rate claimed, then those higher rates are not included in the their rate 
  reports effectively ensuring that the Courts are deprived of the full 
  information on the market spot rate. 
 
 
 
In addition to focusing on current cases, we are now also reviewing all cases 
where the final judgement handed down by the Court may have awarded less than 
the full value of hire charges claimed and can now be shown to be unsafe based 
on the existence of evidence from Autofocus which may not have been true. 
 
 
Our investigations into all of the matters raised above continue. 
 
 
 
 
Claim against Autofocus 
 
 
A statement of claim has now been served and an application for pre-action 
disclosure has been filed  in the High Court against Autofocus Limited and 
others alleging that they are guilty of the tort of conspiracy to use unlawful 
means, interference with the trade or business of Accident Exchange Limited (a 
major trading subsidiary of Accident Exchange Group Plc) by unlawful means and 
deceit.  The application before the High Court seeks disclosure in respect of 
telephone records and other materials which we believe will be supportive of the 
direct evidence we have already obtained in our investigation and which will 
further prove that a large part of the reports and statements given by Autofocus 
have been fabricated. 
 
 
 
 
The Insurer and Solicitor reaction generally 
 
 
We still have 16 investigators engaged in our investigation and we 
are uncovering fresh material on a daily basis.  When we discover that new 
evidence we will serve it on the at fault insurer and seek to introduce it into 
the litigation process.  The Courts are receptive to the introduction of this 
evidence and, we suspect, are rightfully concerned as to the potential scale of 
the issues we have unveiled. 
 
 
Where we are serving this additional evidence in these circumstances, a variety 
of responses are emerging.  We are seeing some cases settle in full on the day 
before the trial. In other cases, we have seen Autofocus evidence withdrawn 
completely and the insurers unable to offer any evidence that the Group's hire 
charges are outside of the market spot rate.  In cases where insurers do not 
withdraw the Autofocus evidence we have seen an increasing trend of the 
Autofocus witness failing to attend at Court to give that evidence. 
 
 
It is now clear to us that the use of these Autofocus reports has become an 
embedded part of the defence process being deployed by certain UK motor insurers 
in their attempts to avoid paying credit hire claims at a market spot rate. 
 
 
Dialogue with a number of solicitors representing at fault insurers and also 
with a number of insurers directly commenced on 9 September as our concerns over 
the Autofocus evidence materialised. 
 
 
By and large, solicitors acting for defendant insurers are attempting to be 
pragmatic about the position where it is obvious that the evidence they are 
relying on may be unsafe or dishonest. As stated above, this is reflected in an 
appetite to settle claims ahead of court hearing dates. 
 
 
  We have now produced an analysis of those insurers who have most exposed 
themselves to the strategy of relying on Autofocus rate evidence and we have 
written to them detailing our concerns. Conversations are underway with a number 
of those insurers who acknowledge that any evidence of fraud in the insurance 
cycle - whether that be a staged traffic accident, an exaggerated personal 
injury claim or something as serious as dishonest evidence - requires urgent 
action to avoid further undermining the rule of law.  Some insurers 
are, however, slower to react. 
 
 
Ongoing plan of activity 
 
 
The key priority for the Group is to improve cash flow. A resolution of these 
issues is expected to improve materially the rate of settlement of claims. 
Accordingly, our attention is focused on continuing to address these serious 
issues of dishonesty, to engage insurers in the issues and to bring to the 
attention of the Court, at whatever stage in the proceedings dishonesty is 
identified, the results of our investigations in order to ensure that justice 
prevails. 
 
 
We are issuing witness summonses in every case where we have a hearing scheduled 
in order to require the attendance of the Autofocus witness at Court on a case 
by case basis in order that they can be cross examined on their 
evidence.  Wherever it becomes clear that the evidence tendered is dishonest we 
will seek the leave of the Court to commence an action against that individual 
for contempt of court.  Since the Glossop case was heard on 8 September, many of 
those individuals have failed to attend at Court even when summonsed to attend 
and, in a number of cases, we have been informed by solicitors representing the 
'at fault' insurer that those individuals have now left the employment of 
Autofocus. 
 
 
We have also provided details of our investigation to our industry peers and we 
are facilitating a process of co-operation and exchange between other credit 
hire companies who have alerted us that they have been affected by this issue. 
 
 
Given the weight of evidence we have amassed, we are not surprised at the 
hesitation of Autofocus' employees to appear in court to face cross-examination. 
 We also acknowledge that the UK insurers who have been relying on this line of 
defence will take time to react to appreciate the magnitude of the issue with 
which they are faced.  As they do, however, the Board believes that they will 
recognise that the discounts offered within the terms of the GTA are 
substantial.  Moreover, where insurers have chosen to pursue claims outside of 
that protocol on the basis of rate evidence which is clearly false, they will 
leave themselves open to materially higher charges and associated legal fees as 
a consequence. 
 
 
Further updates will be provided, as appropriate. 
 
 
 
 
Commenting, David Galloway, Non Executive Chairman, said: 
 
 
"We were disturbed at the gravity and volume of these issues when we first 
became aware of them a week or so ago.  We have made good progress internally in 
reacting to the issues and in providing evidence to the Courts of where this 
dishonesty has occurred. 
 
 
"At a time when insurers are themselves subject to fraud and deceit on an 
increasing scale it is disappointing to find that a number of leading insurers 
have so far failed to engage or address this discovery." 
 
 
ENDS 
 
 
 
 
CONTACTS: 
 
 
+-----------------------------------+------------------------------------------+ 
| Accident Exchange Group Plc       |                                          | 
+-----------------------------------+------------------------------------------+ 
| Steve Evans, Chief Executive      |                            08703-009 781 | 
+-----------------------------------+------------------------------------------+ 
| Martin Andrews, Group Finance     |                            08703-009 781 | 
| Director                          |                                          | 
+-----------------------------------+------------------------------------------+ 
|                                   |                                          | 
+-----------------------------------+------------------------------------------+ 
| Singer Capital Markets Limited    |                            020-3205-7500 | 
+-----------------------------------+------------------------------------------+ 
| Shaun Dobson, Joint Head of       |                                          | 
| Corporate Finance                 |                                          | 
+-----------------------------------+------------------------------------------+ 
|                                   |                                          | 
+-----------------------------------+------------------------------------------+ 
| Bankside                          |                                          | 
+-----------------------------------+------------------------------------------+ 
| Steve Liebmann or Simon           |                            020-7367-8888 | 
| Bloomfield                        |                                          | 
+-----------------------------------+------------------------------------------+ 
 
 
  About Accident Exchange 
 
 
Based in the West Midlands and with regional depots in Glasgow, Belfast, 
Warrington and Dartford, Accident Exchange delivers accident management and 
other solutions to automotive and insurance related sectors. Fully listed, the 
stock code is LSE: ACE. 
 
 
 
This information is provided by RNS 
            The company news service from the London Stock Exchange 
   END 
 
 MSCEAANLASANEAE 
 
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