Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that KT Corporation, the largest quad-play service provider in South Korea, is live with a single real-time convergent charging system and a single product catalog from Amdocs in support of all of its lines of business. As a result, KT can rapidly introduce personalized and contextualized quad-play services and shared data plans across fixed, mobile, broadband Internet and digital television offerings. KT will be enhancing the 4G LTE experience it offers its customers, while reducing total cost of systems ownership.

Set to consolidate and modernize KT’s disparate charging operations, the project is being rolled out under a multi-year services contract and was initially deployed to support KT’s more than 30 million postpaid wireless and fixed-line customers. Amdocs carried out extensive systems testing and tuning in collaboration with KTDS, KT’s IT organization. As a result, the two companies were able to ensure the best systems performance upon go live and successfully migrate the 30 million customers in their entirety to the new systems overnight, with no impact to service quality.

“We chose Amdocs for the strength of their convergent charging solution, proven at tier-one operators around the world – as well as for their dedicated professional services and business process best practices,” said Jeong-Min Woo, senior vice president, BSS Transformation TF, CIO Office at KT. “We’ll be able to quickly launch exciting new offerings, enabling real-time digital experiences for our customers, while maximizing the return on our LTE and future 5G network investments.”

“KT can now leverage analytics to deliver the services customers truly want in the digital era, including shared price plans spanning multiple devices, personas and hierarchies, and real-time notifications, helping to prevent bill shock,” said Gary Miles, chief marketing officer at Amdocs. “This will make KT stand out in terms of the customer experience it can offer the South Korean market, which is one of the most advanced in the world.

Amdocs has a strong focus on Asia Pacific and has been active in the region for over 15 years, serving many of the area’s leading service providers.

As part of the project, Amdocs delivered its Convergent Charging product. Amdocs Convergent Charging is designed to support the demands of the digital world with a cloud-ready architecture, real-time event processing and an operational database based on advanced, big data NoSQL technology for storing more data for longer and at lower costs. Amdocs also delivered its Master Enterprise Catalog and Charging Business Analytics solution, third-party hardware and software, as well as implementation, testing, training and support and maintenance services for both Amdocs and non-Amdocs systems.

Supporting Resources

  • Find out which charging capabilities service providers are prioritizing as part of their digital transformation according to a new IDC report conducted for Amdocs
  • Amdocs has been recognized as the global market share leader in the Convergent Charging segment; Learn more about Amdocs Convergent Charging  
  • Learn more about Amdocs’ professional services
  • Keep up with Amdocs news by visiting the company’s website
  • Subscribe to Amdocs’ RSS Feed and follow us on Twitter, Facebook, LinkedIn and YouTube

About Amdocs

Amdocs is a leading software and services provider to the world’s most successful communications and media companies. As our customers reinvent themselves, we enable their digital and network transformation through innovative solutions, delivery expertise and intelligent operations. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.7 billion in fiscal 2016. For more information, visit Amdocs at www.amdocs.com.

Amdocs’ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2016 filed on December 12, 2016 and our quarterly 6-K form furnished on February 13, 2017.

Media Contact:

Austin Weedfall
Hotwire PR for Amdocs
Tel: +1 646-790-4737
E-Mail: austin.weedfall@hotwirepr.com
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