WESTCHESTER, Ill., March 8, 2016 /PRNewswire/ -- Insurance Auto
Auctions, Inc. (IAA), a business unit of KAR Auction Services
(NYSE: KAR), and the leading live and live-online salvage auto
auction company, recently announced the launch of its Title
Procurement Dashboard, a new feature within IAA's online vehicle
inventory management and analysis tool, CSAToday®. The Title
Procurement Dashboard is the latest innovation in the IAA Total
Loss Solutions suite of products that directly impacts the
opportunity to improve customer satisfaction and more effectively
manage costs during the total loss claims process.
The new dashboard feature improves the management of the
title-procurement process and provides IAA Title Services™
customers with enhanced visibility of document status, enabling
total loss claims to be settled more efficiently. "The added
capabilities of the Title Procurement Dashboard allow insurance
carriers to be alerted to delays and problem documents," said
Pat Walsh, senior vice president of
business development, IAA. "The loss to claim settlement timeline
is decreased through improved visibility, and this can influence
policyholder satisfaction and retention. The faster a total
loss claim is settled, the higher probability a policyholder will
remain a customer of the insurance company."
Through the Title Procurement Dashboard, customers are able to
identify where they have delays or problems, and to address those
individual files that are falling behind timeline targets for loss
to claim settlement. This convenient feature not only
simplifies the title procurement process, but can also reduce total
loss claims cycle time.
"IAA designed this dashboard feature to build on our
comprehensive solution for insurance clients. We are
committed to helping our customers reduce costs, improve cycle
times and increase employee engagement within the total loss claims
process," said John Kett, CEO and
president, IAA.
About Insurance Auto Auctions, Inc.
Insurance Auto Auctions is the leading live and live-online
salvage vehicle auction company and a business unit of KAR Auction
Services (NYSE: KAR). Headquartered in Westchester, Illinois, IAA has over 165
auction facilities throughout North
America offering towing, financing and titling services.
With the most auction facilities in North
America, IAA provides registered buyers from around the
globe with millions of opportunities to bid on and purchase donated
and salvaged vehicles. Since 1982, IAA has sold millions of
vehicles through its weekly auctions for insurance companies, fleet
and rental companies, financing companies, charity organizations
and the general public. IAA also leverages its business model to
assist charitable organizations in the US through its One Car One
Difference® campaign. To date IAA has provided millions of dollars
in additional funding to charities by assisting in the processing
of donated vehicles. Learn how we are making a difference by
visiting www.1car1difference.com. With a talented team of over
2,000 employees, IAA is committed to providing customers with the
highest level of services in the salvage auto industry. Go to
www.IAA-Auctions.com to learn more, and follow IAA on Facebook and
Twitter.
|
Jeanene O'Brien |
Vice President
|
(708) 492-7328 |
www.iaai.com
|
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SOURCE Insurance Auto Auctions, Inc.