ING strategy director Dorothy Hillenius to present at Digital Banking Revolution conference
May 13 2015 - 2:33AM
Today, ING's Director of Corporate Strategy, Dorothy Hillenius,
will address the Digital Banking Revolution conference organized by
Bank of America Merrill Lynch in London. She will elaborate on how
technology and changing customer behaviour are transforming the
banking industry, with customers increasingly using different
channels in their search for reliable and easy solutions. In
addition, she will talk about ING's strategy to earn the primary
relationship with the customer and how the bank creates a
differentiating customer experience in today's digital era.Ms.
Hillenius will address several concrete examples of how ING stays
at the forefront of digital banking. In retail banking, we use
advanced analytics in Poland to do credit scoring on existing
customers. This way, pre-approved customers can get consumer loans,
overdrafts or credit cards via mobile in minutes. The service is
currently available for 70,000 customers. In Spain, we launched a
fully functional mobile bank in 2014 allowing new customers to open
an account in a wink of an eye or existing customers to close a
loan in a few minutes time. On the commercial banking side, the
bank recently launched 'InsideBusiness', which will give clients
24/7 access to all their products and services from any mobile
device. The full presentation by Dorothy Hillenius can be
viewed/downloaded via ING's corporate website
www.ing.com/presentations or via www.slideshare.net.
Note for editors
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Press enquiries |
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Investor enquiries |
Diederik Heinink |
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ING Group Investor Relations |
+31 20 576 2847 |
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+31 20 576 6396 |
diederik.heinink@ing.com |
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Investor.Relations@ing.com |
ING Profile
ING is a global financial institution with a strong European
base, offering banking services through its operating company ING
Bank and holding a significant stake in the listed insurer NN Group
NV. The purpose of ING Bank is empowering people to stay a step
ahead in life and in business. ING Bank's 53,000 employees offer
retail and commercial banking services to customers in over 40
countries.
ING Group shares are listed (in the form of depositary receipts)
on the exchanges of Amsterdam (INGA NA, ING.AS), Brussels and on
the New York Stock Exchange (ADRs: ING US, ING.N).
Sustainability forms an integral part of ING's corporate
strategy, which is evidenced by ING Group shares being included in
the FTSE4Good index and in the Dow Jones Sustainability Index
(Europe and World) where ING is the industry leader in the
diversified financials group.
Important legal
information Certain of the statements contained in this
document are not historical facts, including, without limitation,
certain statements made of future expectations and other
forward-looking statements that are based on management's current
views and assumptions and involve known and unknown risks and
uncertainties that could cause actual results, performance or
events to differ materially from those expressed or implied in such
statements. Actual results, performance or events may differ
materially from those in such statements due to, without
limitation: (1) changes in general economic conditions, in
particular economic conditions in ING's core markets, (2) changes
in performance of financial markets, including developing markets,
(3) consequences of a potential (partial) break-up of the euro, (4)
the implementation of ING's restructuring plan to separate banking
and insurance operations, (5) changes in the availability of, and
costs associated with, sources of liquidity such as interbank
funding, as well as conditions in the credit markets generally,
including changes in borrower and counterparty creditworthiness,
(6) the frequency and severity of insured loss events, (7) changes
affecting mortality and morbidity levels and trends, (8) changes
affecting persistency levels, (9) changes affecting interest rate
levels, (10) changes affecting currency exchange rates, (11)
changes in investor, customer and policyholder behaviour, (12)
changes in general competitive factors, (13) changes in laws and
regulations, (14) changes in the policies of governments and/or
regulatory authorities, (15) conclusions with regard to purchase
accounting assumptions and methodologies, (16) changes in ownership
that could affect the future availability to us of net operating
loss, net capital and built-in loss carry forwards, (17) changes in
credit-ratings, (18) ING's ability to achieve projected operational
synergies and (19) the other risks and uncertainties detailed in
the risk factors section contained in the most recent annual report
of ING Groep N.V. Any forward-looking statements made by or on
behalf of ING speak only as of the date they are made, and, ING
assumes no obligation to publicly update or revise any
forward-looking statements, whether as a result of new information
or for any other reason. This document does not constitute an offer
to sell, or a solicitation of an offer to buy, any securities. |
PDF version of Press Release
http://hugin.info/130668/R/1920987/688401.pdf
HUG#1920987
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