TIDMHSBA

RNS Number : 0369I

HSBC Holdings PLC

25 August 2016

Value of the network

HSBC Holdings plc

Interim Report 2016

 
 
 
 
Connecting customers 
 to opportunities 
HSBC aims to be where the growth is, enabling businesses to thrive and economies to prosper, 
 and ultimately helping people to fulfil their hopes and realise their ambitions. 
 
 
 
 
 
As a reminder                                   Overview                   02 Key highlights 
Reporting currency                                                          06 Group Chairman's Statement 
We use US dollars.                                                          08 Group Chief Executive's Review 
Adjusted measures                                                           10 Strategic actions 
We supplement our IFRSs figures                                             12 Financial overview 
with adjusted measures used by management                                   Risk overview 
internally. These 
measures are highlighted with the following 
symbol: 
In this document we use the 
following abbreviations to refer 
to reporting periods. 
1H16 First half of 2016 
2H15 Second half of 2015 
1H15 First half of 2015 
Ø For a full list of abbreviations 
see page 150. 
                                                ----------------------     ------------------------------------------- 
                                                Interim                    18 Financial summary 
                                                 Management Report          35 Global businesses 
                                                                            46 Geographical regions 
                                                                            52 Other information 
                                                                            60 Risk 
                                                                            88 Capital 
                                                ----------------------     ------------------------------------------- 
                                                Financial Statements                       101 Financial Statements 
                                                                                           107 Notes on the Financial 
                                                                                           Statements 
                                                                                           139 Statement of Directors' 
                                                                                           Responsibilities 
                                                                                           140 Independent Review 
                                                                                           Report by 
                                                                                           PricewaterhouseCoopers LLP 
                                                                                           to 
                                                                                           HSBC Holdings plc 
                                                ----------------------     ------------------------------------------- 
                                                Additional Information                     141 Shareholder information 
                                                                                           149 Cautionary statement 
                                                                                           regarding 
                                                                                           forward-looking statements 
                                                                                           150 Abbreviations 
                                                                                           153 Index 
Cover image: 
Tsing Ma Bridge carries road and rail 
traffic to Hong Kong International Airport 
and accommodates 
large container ships. At HSBC, we help 
customers across the world to trade and 
invest internationally. 
 

HSBC HOLDINGS PLC

1

 
 
 
Overview 
Key highlights 
We are one of the most international banking and financial services organisations 
in the world. 
 
 
 
 
Group                                                        For the half-year to 30 June 2016 
Our operating model consists of four global businesses 
and five geographical regions supported 
by 11 global functions. 
 
 
Performance highlights for 1H16 u 
 
 
- Reported profit before tax fell by $3.9bn or 29%, 
reflecting a $3.5bn fall in revenue. In 
addition, reported results included a $0.8bn impairment 
relating to the goodwill of Global 
Private Banking ('GPB') in Europe. 
- On a reported basis, revenue decreased by $3.5bn or 
11% and loan impairment charges increased 
by $0.9bn. This was partly offset by lower operating 
expenses of $0.6bn or 3%. 
- Adjusted revenue fell by 4%, with continued momentum 
in Commercial Banking ('CMB') more 
than offset by Global Banking and Markets ('GB&M') and 
Retail Banking and Wealth Management 
('RBWM'), reflecting challenging market conditions. 
- Adjusted operating expenses fell by 4%, reflecting 
the continuing effects of our cost-saving 
initiatives and focus on cost management. This was 
despite continued investment in regulatory 
programmes and compliance as well as inflationary 
impacts. 
- Through management initiatives we managed to further 
reduce our risk-weighted assets ('RWAs') 
by $48bn, and therefore the amount of capital we are 
required to hold. 
 
 
Reported revenue 
(1H15: $32.9bn) 
$29.5bn 
                                                                                        Reported profit before tax 
                                                                                         (1H15: $13.6bn) 
 
 
                                                                                         $9.7bn 
 
 
                                                                                        Adjusted profit before tax 
                                                                                         (1H15: $12.6bn) 
 
 
                                                                                         $10.8bn 
 
 
                                                             At 30 June 2016 
                                                                                        Risk-weighted assets 
                                                                                         (31 Dec 2015: $1,103bn) 
                                                                                        $1,082bn 
 
                                                                                        Common equity tier 1 ratio 
                                                                                         (31 Dec 2015: 11.9%) 
                                                                                         12.1% 
 
 
 
                                                                                        Total assets 
                                                                                          (31 Dec 2015: $2,410bn) 
                                                                                          $2,608bn 
 
 

HSBC HOLDINGS PLC

2

 
 
 
Key highlights 
                            7.4%                -0.5%                              $0.20 
                       Return on equity     Adjusted jaws      Dividends per ordinary share in respect of 1H16 
                                            (see page 15) 
 
 
 
 
 
Our global businesses 
  Retail Banking and Wealth     Commercial Banking            Global Banking and           Global Private Banking 
  Management ('RBWM')            ('CMB')                      Markets ('GB&M')              ('GPB') 
  We help millions of people    We support approximately      We provide financial         We help high net worth 
  across the world to manage    two million business          services and products to     individuals and their 
  their finances, buy their     customers in 55 countries     companies, governments       families to grow, manage 
  homes, and                    with banking products         and institutions. Our        and preserve their 
  save and invest for the       and services to help them     comprehensive range of       wealth. 
  future. Our Insurance and     operate and grow. Our         products and solutions, 
  Asset Management              customers range from small    across capital financing, 
  businesses support all        enterprises focused           advisory and transaction 
  our global businesses in      primarily on their            banking services, can be 
  meeting their customers'      domestic markets, through     combined and customised 
  needs.                        to large companies            to meet clients' specific 
                                operating globally.           objectives. 
  Reported profit/(loss) 
  before tax                      $4.3bn                        $4.0bn                       $(0.6)bn 
  $2.4bn 
  --------------------------    --------------------------    -------------------------    ------------------------- 
  Adjusted profit before tax 
   $2.8bn 
                                 $4.1bn                        $4.1bn                       $0.2bn 
  --------------------------    --------------------------    -------------------------    ------------------------- 
  Risk-weighted assets 
   $176.1bn 
                                 $414.8bn                      $437.1bn                     $18.5bn 
  --------------------------    --------------------------    -------------------------    ------------------------- 
 
 
 
 
 
 Geographical regions 
 
Key                                  4. North America 
 1. Europe                            5. Latin America 
 2. Asia 
 3. Middle East and North Africa 
 
 

HSBC HOLDINGS PLC

3

 
 
 
Overview | Key highlights 
 
 
 
 
Global business snapshot u 
RBWM 
                          Higher Retail Banking revenue, but               - Personal lending adjusted revenue grew in 
                          challenging market conditions in Wealth          Latin America as unsecured lending balances 
                          Management                                       grew 
                          - Adjusted profit before tax fell by             in our Mexico business. 
                          $0.9bn, including $0.8bn from our Principal      - Adjusted costs fell by $0.3bn, driven by 
                          RBWM business                                    a strong focus on cost management, the 
                          driven by lower Wealth Management income in      impact 
                          Hong Kong and France, and higher loan            of transformation programmes and other 
                          impairment                                       cost-saving initiatives. 
                          charges and other credit risk provisions         - Lending balances in the US Consumer and 
                          ('LICs') in Brazil (up $0.2bn).                  Mortgage lending ('CML') run-off portfolio 
                          - Adjusted revenue in Principal RBWM Retail      fell 
                          Banking rose as asset and deposit balances       from continued run-off, and sales of 
                          grew                                             $4.7bn, with a reduction in associated 
                          ($8.2bn and $32.5bn, respectively).              costs. 
                                                                           - Return on risk-weighted assets ('RoRWA') 
                                                                           was 4.0% in 1H16 for Principal RBWM on a 
                                                                           reported 
                                                                           basis. 
 
CMB 
                          Adjusted revenue growth of $0.1bn in a          - Positive adjusted jaws of 1.7% reflected 
                          challenging environment                         revenue growth, disciplined cost management 
                          - Adjusted profit before tax fell by 6% due     and 
                          to higher LICs across a small number of         lower full-time equivalent employees 
                          markets.                                        ('FTEs'). 
                          - Adjusted revenue growth of 2% was driven      - Management initiatives drove a further 
                          by continued balance growth in Global           $11bn reduction in RWAs in 1H16, leading to 
                          Liquidity                                       a cumulative 
                          and Cash Management ('GLCM') and in Credit      reduction of $34bn since our Investor Update 
                          and Lending, which was partly offset by         in June 2015. 
                          lower revenue 
                          in Global Trade and Receivables Finance 
                          ('GTRF') reflecting weaker world trade due 
                          to reduced 
                          demand and lower commodity prices. 
 
GB&M 
                          Client-facing GB&M revenue down by 8% in        - Progress continued in our transformational 
                          challenging market conditions                   cost-saving initiatives (total costs down 
                          - Adjusted profit before tax fell by $1.1bn     $0.2bn), 
                          or 21%. Despite a decline in revenue (down      with headcount now at its lowest since 
                          $0.9bn)                                         February 2014. 
                          from reduced client flows amid challenging      - RWAs remained broadly unchanged in 1H16. 
                          market conditions, notably in Equities and      This included a total of $23bn of RWA 
                          Foreign                                         reductions 
                          Exchange, revenue grew in our Rates and         through management actions, leading to a 
                          GLCM businesses demonstrating the value of      cumulative reduction of $94bn since our 
                          our diversified                                 Investor 
                          business model.                                 Update in June 2015. 
                          - Our market share in Global Debt Capital 
                          Markets increased by 14% against an overall 
                          market 
                          growth of just 2%. 
 
GPB 
                          Continued repositioning of our GPB business 
                          - Adjusted profit before tax fell by 23%, 
                          reflecting challenging market conditions in     - We broadened our product base through 
                          Europe                                          collaboration with the Asset Management 
                          and Asia, despite a 9% fall in costs.           Group in RBWM 
                          - We continued to grow the parts of the         to support future growth. 
                          business that fit our desired model,            - Within our reported results, we recognised 
                          attracting net                                  a $0.8bn impairment relating to the goodwill 
                          new money of $5bn, notably in the UK, with      of the business in Europe. For further 
                          more than 50% coming from collaboration         details, see Note 20 on page 137. 
                          with other 
                          global businesses. 
 

HSBC HOLDINGS PLC

4

 
 
 
Key highlights 
 
 
 
 
Regions snapshot 
Europe 
                                 Cost reduction against a backdrop of         - Although revenue decreased, in CMB 
                                 challenging market conditions                there was strong revenue growth in the 
                                 - Adjusted profit before tax fell by         UK and Germany, 
                                 $0.7bn or 28%, driven by challenging         in part driven by lending balance 
                                 market conditions                            growth. 
                                 in client-facing GB&M and in life            - We reduced costs by $0.2bn through 
                                 insurance manufacturing in RBWM from         cost management initiatives, more than 
                                 adverse market updates.                      offsetting the 
                                                                              effects of investment and inflation. 
                                                                              This fall included the benefit of an 
                                                                              increased bank levy 
                                                                              credit of $0.1bn relating to a prior 
                                                                              year charge. 
 
Asia 
                                 Revenue headwinds from adverse market        - We reduced costs by $0.2bn through 
                                 conditions                                   cost management initiatives, more than 
                                 - Adjusted profit before tax fell by         offsetting the 
                                 $0.6bn or 8%, driven by lower revenues       effects of inflation and investment as 
                                 in RBWM both                                 we aim to grow our business in China's 
                                 from wealth distribution income              Pearl River 
                                 reflecting weak market sentiment and         Delta and the ASEAN region. 
                                 from life insurance manufacturing            - We strengthened our leading position 
                                 due to adverse market updates coupled        in the internationalisation of China's 
                                 with challenging market conditions in        renminbi currency 
                                 our client-facing                            and for the fifth consecutive year 
                                 GB&M business.                               achieved the Asiamoney Best Overall 
                                 - RoRWA remained strong at 3.1%.             Offshore RMB Product 
                                                                              and Services Award. 
 
Middle East and North Africa 
                                 Strong performance, supported by robust      - This decline in operating expenses 
                                 cost management despite a low oil price      reflected the impact of cost-saving 
                                 environment                                  initiatives which 
                                 - Adjusted profit before tax rose by         more than offset continued investment in 
                                 $0.1bn or 12%, primarily due to              compliance. 
                                 increased revenue across                     - We grew revenue across our strategic 
                                 all our global businesses, especially        trade corridors and in the majority of 
                                 GB&M.                                        the cross-business 
                                 - Operating expenses fell $58m or 9%         synergies we track, including a 34% 
                                 with reductions in RBWM, GB&M and CMB        increase in revenue from GLCM products 
                                 and across our                               sold to GB&M customers. 
                                 priority countries. 
 
North America 
                                 Lower profit before tax from higher           - We continued to focus on trade 
                                 LICs, partly mitigated by cost                corridors, with revenue growth from our 
                                 reductions                                    US commercial clients 
                                 - Adjusted profit before tax fell by          and their international subsidiaries. 
                                 $0.2bn or 24% as cost savings were more       - The run-off of the US CML run-off 
                                 than offset                                   portfolio continued, its profit before 
                                 by higher LICs, notably related to the        tax fell due to 
                                 mining, and oil and gas sectors.              lower revenue, and LICs increased. 
                                                                               Portfolio sales totalled $4.7bn in 
                                                                               1H16. 
 
Latin America 
                                 Continued progress in strategic              - Growth initiatives in Mexico resulted 
                                 initiatives with a strong business           in a 18% increase in lending balances 
                                 performance                                  and an increase 
                                 - Adjusted profit before tax fell by         in market share across core retail 
                                 $0.3bn driven by a decrease in Brazil of     portfolios. Revenue increased, while 
                                 $0.4bn, reflecting                           cost growth was controlled, 
                                 an increase in LICs, partly offset by an     resulting in positive jaws. 
                                 increase in profit before tax in Mexico      - The sale of our operations in Brazil 
                                 and Argentina                                completed on 1 July 2016. 
                                 from revenue growth. 
                                                                              Ø For detailed information 
                                                                               on our financial performance, 
                                                                               see pages 20 to 30. 
 

HSBC HOLDINGS PLC

5

 
 
 
Overview 
Group Chairman's 
 Statement 
Amid a turbulent period, nothing cast doubt on the strategic direction and 
priorities we laid 
out just over a year ago. 
 

The first half of 2016 was characterised by spikes of uncertainty which greatly impacted business and market confidence. This was reflected in lower volumes of customer activity and higher levels of market volatility. Concern over the sustainable level of economic growth in China was the most significant feature of the first quarter and, as this moderated, uncertainty over the upcoming UK referendum on membership of the European Union intensified. Demand for credit for investment slowed as a consequence. Equity market activity was also markedly lower, particularly in Hong Kong, reflecting both economic uncertainty and weaker market pricing, which was exacerbated by net selling from sovereign funds impacted by lower oil prices. The period ended with exceptional volatility as financial markets reacted to the UK referendum decision to leave the EU, a result that had not been anticipated.

HSBC came through this period securely as our diversified business model and geographic profile again demonstrated resilience in difficult market conditions.

Pre-tax profits of $9.7bn on a reported basis were $3.9bn, 29% lower than in the first half of 2015. On the adjusted basis used to assess management performance, pre-tax profits were $10.8bn, some 14% lower than in the comparable period. Most of the decline in respect of our global business revenues reflected weaker market-facing activity, where lower transaction volumes evidenced customer restraint in uncertain times. Credit-related income remained solid although impairment charges rose against historically low levels. We made progress against our cost challenges, in reducing legacy assets and taking actions to release capital from secondary activities.

As a consequence, our common equity tier 1 capital position, which is critical to our capacity to sustain our dividend, strengthened to 12.1% from 11.9% at the beginning of the year. The sale of our Brazilian operations which closed on 1 July is expected to add a further 0.7 of a percentage point in the third quarter. Earnings per share were $0.32 (1H15: $0.48). Our first two dividends in respect of the year, of $0.20 in aggregate, were in line with our plans and the prior year.

Reflecting this strengthened capital position, the Board has determined to return to shareholders $2.5bn, approximately half of the capital released through the sale of Brazil, by way of a share buy-back to be executed during the second half of the year.

The Board has also determined that in light of the current uncertain economic and geo-political environment, together with our projections for an extended period of low interest rates, it would be appropriate to remove a timetable for reaching our target return on equity in excess of 10%. While the target remains intact and appropriate, the current guidance which points to the end of next year is no longer considered achievable. In addition, the Board is planning in this environment on the basis of sustaining the annual dividend in respect of the year at its current level for the foreseeable future.

Strategic direction remains clear

Nothing that has happened in this turbulent period casts doubt on the strategic direction and priorities we laid out just over a year ago. Our focus on the Pearl River Delta remains a key priority. We see growing movement in public policy decisions towards needed infrastructure investment on a massive scale, notably through the Belt and Road initiative in China, to underpin increased urbanisation across Asia, the Middle East and Africa, and in support of the transition to a lower carbon economy. Capital markets development in both Europe and Asia remains essential to diversify funding sources, to address demographic ageing and to expand the role of 'green' bond finance. Outward investment from China is growing fast and is expected to accelerate. Internationalisation of the renminbi is also expected to accelerate as a consequence of all of the above. HSBC is well positioned for all of these mega trends, with clear evidence of this contained within the Group Chief Executive's Review.

HSBC HOLDINGS PLC

6

Regulatory policy must be aligned with public policy support for growth

At the end of June we, along with the rest of the banking industry, submitted analysis to the Basel Committee on Banking Supervision in response to their request for a quantitative impact assessment around new proposals, inter alia, aimed at reducing the complexity of the regulatory framework and improving comparability. How the regulatory community responds to this consultation, due by the end of this year, is of huge importance to our customers and our shareholders. Any substantial further increase in capital requirements, which is quite possible within the range of outcomes implied by industry-wide impact studies, could have a major impact on the availability and cost of credit, as well as on the return on capital our industry is able to generate. Such constraints would also lean against the increased public policy emphasis on stimulating economic growth at a time of elevated uncertainties.

We therefore welcome statements from within the regulatory community and, most recently, in the communiqué from the G20 Finance Ministers and Central Bank Governors meeting in Chengdu, China, that these proposals should not lead to a significant broad-based increase in overall capital requirements. This is consistent with our view that satisfactory levels of capital have been achieved in most banks through the already extensive revisions to the regulatory capital framework. These, together with improvements in risk management and stress testing, have contributed to financial stability, with significantly increased levels of regulatory capital now in place. Near finalisation of the principal resolution regimes have also significantly extended the range of capacity available to absorb losses in the event of failure. A revised calibration that failed to take this progress into account would, in our view, risk undermining that progress.

UK referendum on EU membership

As a consequence of the UK referendum decision to leave the European Union, we are entering a new era for the UK and UK business. The work to establish fresh terms of trade with our European and global partners will be complex and time-consuming. Our first priorities have been to offer support to our colleagues working outside their home country who may feel unsettled, as well as proactively reaching out to and working with our customers as they prepare for the new environment.

Now is a time for calm consideration of all the issues at hand and careful assessment of how prosperity, growth and a dynamic economy for both the UK and the rest of Europe can be ensured following an orderly transition period. Critical elements include securing the best possible outcome on continuing terms of trade and market access, and ensuring the UK remains attractive for inward investment and has access to all the skills necessary to be fully competitive.

HSBC's experience in facilitating and financing trade for over 150 years has shown the value and importance of open trading relationships - for individuals, businesses, communities and nations. We believe that such an open trading relationship must be at the centre of the new relationship between the UK and the EU, and indeed the rest of the world. We aim to do our part in making the transition for our customers to the new arrangements as smooth as possible.

Board changes

Since we last reported to shareholders we have welcomed David Nish to the Board. David most recently served as Chief Executive Officer of Standard Life plc between 2010 and 2015, having originally joined as its Group Finance Director in 2006. He brings to HSBC considerable relevant experience in financial services, in financial accounting and reporting, as well as a wide-ranging understanding of all aspects of corporate governance. David has also joined the Group Audit Committee.

Outlook

It is evident that we are entering a period of heightened uncertainty where economics risks being overshadowed by political and geo-political events. We are entering this environment strongly capitalised and highly liquid. More importantly, given our history we have considerable experience within the senior management ranks of responding to severe stress events, experience that was deployed most recently in successfully dealing with the market volatility which followed the UK referendum decision on EU membership. Re-positioning our own European business once the future of the UK's current 'passporting' arrangements for financial services is clarified in the upcoming negotiations will add to the very heavy workload already in place to address the regulatory and technological changes that are reshaping our industry. On behalf of the Board let me therefore close my statement by once again recognising the dedicated commitment and effort by all of our 239,000 colleagues to implement these changes and so position HSBC for future success.

Douglas Flint

Group Chairman

3 August 2016

HSBC HOLDINGS PLC

7

 
 
 
Overview 
Group Chief 
 Executive's Review 
Our highly diversified, universal banking business model helped to drive growth 
and capture 
market share in a number of areas. 
 

Performance

We performed reasonably well in the first half in the face of considerable uncertainty. Profits were down against a strong first half of 2015, but our highly diversified, universal banking business model helped to drive growth in a number of areas. We also captured market share in many of the product categories that are central to our strategy.

We completed the sale of our Brazil business to Banco Bradesco S.A. in July. This transaction reduces Group risk-weighted assets by around $40bn and would increase the Group's common equity tier 1 ratio from 12.1% at 30 June 2016 to 12.8%.

Global Banking and Markets weathered a large reduction in client activity in January and February, but staged a partial recovery in the second quarter. Equities and Foreign Exchange had a difficult half, but Rates performed well on the back of increased client volumes. Global Banking and Markets also achieved some of its strongest rankings for Debt Capital Markets and Mergers and Acquisitions. Improved collaboration with Commercial Banking was cited as a major factor in the naming of HSBC as 'World's Best Investment Bank' and 'World's Best Bank for Corporates' at the Euromoney Awards for Excellence 2016. The citation also highlighted HSBC's diversified and differentiated business model, and described HSBC as 'one of the most joined-up firms in the industry'.

Retail Banking and Wealth Management was also affected by reduced client activity. This led to lower revenue in our Wealth businesses, albeit against last year's strong second quarter which was boosted by the Shanghai-Hong Kong Stock Connect. While the revenue environment was challenging, we were able to capture our highest ever share of the Hong Kong mutual fund market by providing the right products to help clients manage the current economic environment. Higher lending balances in Mexico and increased customer deposits in all but one region compensated partly for the reduction in revenue from Wealth Management, with positive implications for future growth.

Commercial Banking performed well on the back of targeted loan growth in the UK and Mexico, and higher client balances in Global Liquidity and Cash Management. We maintained our position as the world's number one trade finance bank, with revenue growth and market share gains in Receivables Finance and Supply Chain Finance. We are in an excellent position to capitalise when global trade starts to recover.

Global Private Banking attracted $5bn of net new money in the first half, more than half of which came through greater collaboration with our other Global Businesses. This demonstrates the value that the Private Bank brings to our clients from across the Group and the important role it plays within our universal banking business model.

Loan impairment charges increased, mainly in the oil and gas, and metals and mining sectors, and in Brazil due to weakness in the Brazilian economy. We remain confident of our credit quality.

HSBC HOLDINGS PLC

8

Strategy

We are now more than a year into implementing our strategic actions to improve returns and gain the maximum value from our international network. We have made good progress in the most pressing areas but have further to go in others, due largely to external factors.

In the first half of the year we removed an extra $48bn of risk-weighted assets from the business, around half of which came from Global Banking and Markets. This takes us more than 60% of the way towards our target and keeps us on track to deliver the savings we promised by the end of 2017. These savings were in addition to the $40bn reduction from the completion of the sale of our operations in Brazil in July.

We continue to make material progress in cutting costs. In the first half of 2016 we reduced our cost base compared with the first half of 2015, in spite of inflation and continued investment in compliance, regulatory programmes and growth. We have achieved this through tight cost control, operational enhancements and better use of digital platforms, improving our service to customers in the process. We are on track to hit the top end of our $4.5-5.0bn cost savings target range.

We are on the way to restoring profitability in our businesses in Mexico and the US. These are important businesses for the wider Group.

Having commenced the reshaping and de-risking of our Mexico operations in 2012, we have been rebuilding the business since the start of 2015. Since then, we have expanded our share of the cards, personal loans and mortgage markets, and grown our trade finance and international payments operations. As a consequence, adjusted revenues were up by 12% in Retail Banking and Wealth Management and 27% in Commercial Banking. Adjusted profits in our Mexico business were up 37% on the same period last year.

In the US, we have invested in Commercial Banking, and Global Banking and Markets to increase revenue from our network. We have also made rapid progress in cutting costs and removing wholesale risk-weighted assets. We have continued to wind down our US CML run-off portfolio quickly and efficiently, disposing of an extra $4.7bn of legacy assets in the first half of 2016. This progress, along with further improvements in our capital planning and management processes, helped the US business to achieve a non-objection to the capital plan it submitted as part of this year's Federal Reserve Comprehensive Capital Analysis and Review ('CCAR'). This plan includes a proposed dividend payment to HSBC Holdings plc in 2017, which would be the first such payment to the Group from our US business since 2007.

Two-thirds of our adjusted profit before tax, or $7.2bn, came from Asia in the first half of 2016, up from 62% in the same period last year. We have continued to develop our Asia businesses, particularly Asset Management and Insurance, and our operations in the ASEAN region and the Pearl River Delta. We increased revenue in all four areas compared with the same period last year and increased assets under management in Asia by 7%. We also maintained our leadership of the market for renminbi business, topping the Asiamoney Offshore RMB Poll for 'Best Overall Provider of Offshore RMB Products and Services' for the fifth year in a row.

There are areas where we have more to do. Our pivot to Asia depends on our ability to redeploy the capital that we have made available. While we have clearly demonstrated that we can release capital by reducing risk-weighted assets, the global slow-down has delayed the process of redistributing that capital in Asian growth markets. This will not happen until we judge it to be in the best interests of shareholders.

We are continuing to implement Global Standards throughout HSBC.

Share buy-back

Our strong capital position and stable earnings mean that we are able to retire some of the equity that we no longer require to support the Brazil business. Having received the appropriate regulatory clearances, we will therefore execute a $2.5bn share buy-back in the second half of the year.

Looking forward

Following the outcome of the referendum on the UK's membership of the European Union, there has been a period of volatility and uncertainty which is likely to continue for some time. We are actively monitoring our portfolio to quickly identify any areas of stress, however it is still too early to tell which parts may be impacted and to what extent.

While the economic environment remains difficult, the action we have taken has already put us in a far better position for when normal conditions return. HSBC is stronger, leaner and better connected than it was last June. There is much still to do, but we are making progress in all of the areas within our control. In the meantime, our balanced and diversified business model, strong liquidity and strict cost management make us highly resilient.

Stuart Gulliver

Group Chief Executive

3 August 2016

HSBC HOLDINGS PLC

9

 
 
 
  Overview 
  Strategic actions 
  We have made significant progress against the actions outlined in our June 2015 
  Investor Update. 
 
 
 
 
  Capturing value from our international network 
 
  In June 2015, we outlined a series      Redeploying capital to grow our 
  of strategic actions to make the        business 
  most of our competitive                 At the heart of our business is 
  advantages and respond to a             our international network. We are 
  changing environment.                   focusing efforts to grow 
  These actions are focused on            our businesses by looking at 
  improving efficiency in how we use      customers' needs across products, 
  our resources, and on investing         geographies and supply chains. 
  for growth in line with our             In 1H16, revenue from transaction 
  strategy. Each action has targets       banking products was down by 1% 
  defined to the end of 2017.             overall due to deteriorating 
  The table opposite contains a           macroeconomic conditions, however, 
  summary of our progress in 1H16         we grew revenues in our GLCM 
  with additional details provided        business. In 2016, we were 
  below.                                  named Best Bank for Corporates by 
  Resizing and simplifying our            Euromoney and Best Supply-Chain 
  business                                Finance Bank Global by Trade 
  We have made significant progress       Finance Awards. 
  in resizing and simplifying our         We continue to invest for growth 
  business. In 1H16, management           in Asia. In China's Pearl River 
  actions reduced RWAs in client          Delta, we increased the 
  facing GB&M and legacy credit by        number of new RBWM and CMB clients 
  $23bn and we completed asset            by 66% and 34%, respectively, 
  sales totalling $4.7bn from our US      compared with 1H15, and grew 
  Consumer and Mortgage Lending           our mortgage loan books by more 
  ('CML') run-off portfolio.              than 35%. We are also using our 
  As part of our initiative to            network to connect clients 
  optimise our network, we completed      into and out of China, including 
  the sale of HSBC Bank Brazil            Chinese investments linked to the 
  on 1 July 2016, and will continue       government's Belt and Road 
  to serve the international and          initiative. 
  cross-border needs of our               In the ASEAN region, we developed 
  large corporate clients in Brazil       a new automated statutory payments 
  through HSBC Brasil S.A. - Banco de     platform for companies 
  Investimento.                           across the region. We grew 
  In the NAFTA region, we grew            revenues from international 
  adjusted revenues in Mexico by 12%      subsidiaries of our ASEAN-region 
  compared with 1H15, supported           clients. 
  by market share gains in RBWM           In Singapore, we completed the 
  across key lending products. They       transfer of our RBWM business to 
  include a doubling of personal          our locally incorporated 
  loans issued compared with 1H15. In     subsidiary, 
  the US, we grew revenues and            HSBC Bank Singapore. 
  increased cost efficiency               We remain recognised as the 
  while continuing to support our         leading bank for international RMB 
  clients internationally. Revenues       products and services. We 
  from international subsidiaries         were the first bank to facilitate 
  of our US clients increased by 13%      overseas institutional investment 
  compared with 1H15.                     into the China interbank 
  Our cost-saving programme has shown     bond market under newly relaxed 
  good progress and we are on track       regulations, and were among the 
  to meet our target                      first foreign banks to complete 
  set for the end of 2017. Operating      RMB cross-border settlement for 
  expenses fell by 4% compared with       individuals, as permitted in the 
  1H15, facilitated by                    Guangdong Free Trade Zone. 
  increased efficiency in our             Finally, we continue to make 
  processes. For example, we have         progress in implementing our 
  shortened the average time it           Global Standards programme to help 
  takes to open accounts for CMB          protect customers and the wider 
  clients by 30% since 1H15, and we       financial system from financial 
  decreased the number of high            crime. 
  value manual payments by 64% 
  compared with 1H15. 
 
 
 
                                                                                 Selected awards and recognition 
                                                                                 2016 
                                                                                 Euromoney Awards for Excellence 
                                                                                 2016 
                                                                                 Best Bank for Corporates 
                                                                                 Best Investment Bank 
 
 
                                                                                 Trade Finance Awards 2016 
                                                                                 Best Supply-Chain Finance Bank 
                                                                                 Global 
 
 
                                                                                 Asiamoney Offshore RMB Poll 
                                                                                 Best Overall Offshore RMB 
                                                                                 Products/Services 
 

HSBC HOLDINGS PLC

10

 
 
 
  Strategic actions 
 
 
 
 
Progress against strategic actions (announced in our Investor Update in June 2015) 
Strategic actions             Targeted outcome              Progress during six months    Key performance indicators 
                               by the end of 2017            to 30 June 2016 
Actions to resize and simplify the Group 
Reduce Group                  - Group RWA reduction:        - $48bn further reduction in  - RWA reduction from 
risk-weighted assets          $290bn                        1H16, notably in GB&M         management actions: circa 
('RWAs')                      - Return GB&M                                               $172bn (circa 61% of 2015-17 
by circa $290bn               to Group target                                             target on a constant 
                              profitability; <1/3                                         currency basis) 
                              of Group RWAs 
Optimise                      - Reduced footprint           - Completed sale of Brazil    - Present in 71 countries 
 global network                                             business (effective 1 July    and territories at end of 
                                                            2016); maintained a Brazil    1H16 (down from 73 at end of 
                                                            presence                      2014) 
                                                            to serve large corporate 
                                                            clients' international needs 
Rebuild NAFTA region          - US profit before tax circa  - Successfully achieved a     - US (excluding CML run-off 
profitability                 $2bn                          non-objection to our US       portfolio) adjusted profit 
                              - Mexico profit before tax    capital plan, which includes  before tax: $0.2bn (down 27% 
                              circa $0.6bn                  a dividend                    on 1H15) 
                                                            payment to HSBC Holdings in   - Mexico adjusted profit 
                                                            2017, as part of the          before tax: $0.1bn (up 37% 
                                                            Comprehensive Capital         on 1H15) 
                                                            Analysis and Review 
                                                            ('CCAR') 
                                                            - Mexico market share gains 
                                                            across key RBWM lending 
                                                            products 
Set up UK ring-fenced bank    - Completed by 2018           - Implementation continuing   - Implementation in progress 
                                                            according to plan 
Deliver $4.5-5.0bn of cost    - 2017 exit rate              - $0.9bn cost savings         - Adjusted costs (excluding 
savings                       to equal 2014 operating       realised in 1H16              Brazil) down 4% on 1H15 
                              expenses                      - Positive jaws in the 
                                                            second quarter of 2016 
                                                            compared with second quarter 
                                                            of 2015 
                                                            - Circa 4k FTE reduction in 
                                                            1H16 
Actions to redeploy capital and invest 
---------------------------------------------------------------------------------------------------------------------- 
Deliver growth above GDP      - Revenue growth              - GLCM revenue up 7% on 1H15  - Transaction banking 
from international network    of international network      driven by growth in deposits  revenue: $7.7bn (down 1% on 
                              above GDP                     and US rate rises             1H15) 
                                                            - GTRF revenue down 6% on     - Revenue synergies: $5.5bn 
                                                            1H15, reflecting a decline    (down 14% on 1H15) 
                                                            in market conditions 
Investments in Asia -         - Market share gains          - Awarded Asia's Best         - Guangdong loans: $4.7bn 
prioritise and accelerate     - Circa 10%                   Investment Bank and Asia's    (up 14% on 1H15) 
                              growth per annum in assets    Best Bank for Financing by    - ASEAN adjusted revenue: 
                              under management              Euromoney                     $1.6bn (up 1% on 1H15) 
                              in Asia                       - Launched digital banking    - Asset Management assets 
                                                            platform (HSBCnet) for SMEs   under management distributed 
                                                            in Guangdong allowing faster  in Asia: $138bn (up 7% on 
                                                            payment                       1H15) 
                                                            services with Hong Kong       - Insurance manufacturing 
                                                            - Growing business around     new business premiums in 
                                                            China's Belt and Road         Asia: 
                                                            initiative, including energy  $1.2bn (up 13% on 1H15) 
                                                            sector deals 
                                                            linking China to Malaysia 
                                                            and Egypt 
Grow business from renminbi   - $2.0-2.5bn revenue          - 52% RMB qualified foreign   - RMB internationalisation 
('RMB') internationalisation                                institutional investor        revenue, from offshore 
                                                            ('RQFII') custodian market    business partly or wholly 
                                                            share (in Securities          denominated in 
                                                            Services); ranked first in    RMB as well as selected 
                                                            all active RQFII markets'     products in mainland China: 
                                                            market share                  $0.7bn (down 32% on 1H15) 
                                                            - Joint lead manager for 
                                                            China's Ministry of Finance 
                                                            RMB3bn bond in the UK, the 
                                                            first sovereign 
                                                            RMB bond issued outside of 
                                                            China 
Global Standards -            - Implementation completed    - Strengthened procedures in  - Implementation in progress 
safeguarding against                                        line with anti-money 
financial crime                                             laundering and sanctions 
                                                            policies 
                                                            - Continued to enhance 
                                                            supporting infrastructure, 
                                                            including systems related to 
                                                            customer due 
                                                            diligence, transaction 
                                                            monitoring and screening 
 

HSBC HOLDINGS PLC

11

 
 
 
Overview 
Financial overview 
 
 
 
 
 
 
Reported results                                                                             Half-year to 
This table shows our 
reported 
results for the last three 
half-years, ended 30 June 
2016 ('1H16'), 31 December 
2015 ('2H15') 
and 30 June 2015 ('1H15'). 
Reported profit before tax 
of $9.7bn in 1H16 was $3.9bn 
or 29% lower than in 1H15. 
This decrease 
was in part due to the 
non-recurrence of a gain on 
the partial sale of our 
shareholding in 
Industrial Bank of $1.4bn in 
1H15, and from an impairment 
of $0.8bn relating to the 
goodwill 
of our GPB business in 1H16 
in Europe. It was also 
driven by transformation 
activities to 
deliver cost reductions and 
productivity outcomes 
('costs-to-achieve') of 
$1.0bn in 1H16 and 
the adverse effect of 
foreign currency movements. 
Excluding the effects of 
significant items and 
currency translation, profit 
before tax fell 
by $1.8bn or 14% from 1H15. 
We describe the drivers of 
our adjusted performance on 
pages 13                          $m                                                 30 Jun    30 Jun    31 Dec 
and 14.                            Reported results                                    2016      2015      2015 
  Net interest income                                                                15,760    16,444    16,087 
  Net fee income                                                                      6,586     7,725     6,980 
  Net trading income                                                                  5,324     4,573     4,150 
  Other income                                                                        1,800     4,201      (360) 
  ------------------------------------------------ 
  Net operating income before loan impairment 
   charges and other credit risk provisions 
   ('revenue')                                                                       29,470    32,943    26,857 
  ------------------------------------------------                                  -------   -------   ------- 
 
  Loan impairment charges and other credit risk 
   provisions ('LICs')                                                               (2,366)   (1,439)   (2,282) 
  ------------------------------------------------                                  -------   -------   ------- 
  Net operating income                                                               27,104    31,504    24,575 
  ------------------------------------------------                                  -------   -------   ------- 
 
  Total operating expenses                                                          (18,628)  (19,187)  (20,581) 
  ------------------------------------------------                                  -------   -------   ------- 
  Operating profit                                                                    8,476    12,317     3,994 
  ------------------------------------------------                                  -------   -------   ------- 
 
  Share of profit in associates and joint ventures                                    1,238     1,311     1,245 
                                                                                    -------   -------   ------- 
  Profit before tax                                                                   9,714    13,628     5,239 
  ------------------------------------------------                                  -------   -------   ------- 
 
 
 
 
Reported revenue of $29.5bn in 1H16      - a gain of $0.6bn on disposal of        Reported operating expenses of 
was $3.5bn or 11% lower than in          our membership interest in Visa          $18.6bn were $0.6bn or 3% lower than 
1H15. This was in part                   Europe in 1H16; and                      in 1H15. This reduction 
due to a decrease in significant         - fair value movements on our own        was partly driven by the continuing 
items totalling $0.6bn and the           debt designated at fair value from       impact of our cost-saving 
adverse effect of currency               changes in credit spreads                initiatives, and the favourable 
translation between the periods of       of $1.2bn in 1H16 compared with          effects of currency translation 
$1.6bn. Significant items included:      $0.7bn in 1H15.                          between the periods of $1.0bn. 
- the non-recurrence a $1.4bn gain                                                Significant items increased 
on the partial sale of our                                                        by $1.1bn, and included: 
shareholding in Industrial               Reported LICs of $2.4bn were $0.9bn      - costs-to-achieve of $1.0bn; 
Bank Co. Ltd ('Industrial Bank')         higher than in 1H15. This reflected      - an impairment of $0.8bn relating 
recognised in 1H15;                      an increase in Brazil                    to the goodwill of our GPB business 
                                         from a deterioration in its economy      in Europe (please 
                                         of $0.3bn. In addition, LICs rose in     refer to Note 20 on page 137 for 
                                         our GB&M and CMB                         further details); and 
                                         businesses, notably in the oil and       - settlements and provisions 
                                         gas sector. This was partly offset       relating to legal matters of $0.7bn 
                                         by the favourable effects                in 1H16 compared with $1.1bn 
                                         of currency translation between the      in 1H15. 
                                         periods of $0.2bn.                       Reported income from associates of 
                                                                                  $1.2bn decreased marginally from 
                                                                                  1H15. 
                                                                                  For further details of our reported 
                                                                                  results, see pages 20 to 30. 
 

HSBC HOLDINGS PLC

12

 
 
 
Financial overview 
 
 
 
 
Adjusted performance 
Our reported results are prepared in     To arrive at adjusted performance,       Ø For reconciliations of our 
accordance with IFRSs as detailed in     we adjust for:                           reported results to an adjusted 
the Financial Statements                 - the year-on-year effects of            basis, including lists of 
on page 107. We also present             foreign currency translation; and        significant items, see pages 53 to 
adjusted performance measures to         - the effect of significant items        58. 
align internal and external              that distort year-on-year 
reporting, identify and quantify         comparisons 
items management believes to be          and are excluded in order to 
significant, and provide                 understand better the underlying 
insight into how management assesses     trends in the business. 
period-on-period performance. 
Adjusted performance measures are 
highlighted with the following 
symbol: u 
 
 
 
 
                                                                                                    Half-year to 
Adjusted results 
This table shows our adjusted results 
for 1H16. These are discussed in more detail      $m                                            30 June   30 June 
on the following pages.                            Adjusted results                                2016      2015 
  Net operating income before loan impairment charges 
   and other credit risk provisions (revenue)                                                    27,868    29,178 
                                                                                                -------   ------- 
  Loan impairment charges and other credit risk provisions ('LICs')                              (2,366)   (1,279) 
                                                                                                -------   ------- 
  Total operating expenses                                                                      (15,945)  (16,605) 
  --------------------------------------------------------------------------------------------  -------   ------- 
  Operating profit                                                                               9,557      11,294 
  --------------------------------------------------------------------------------------------  --------  ---------- 
 
  Share of profit in associates and joint ventures                                                1,238     1,256 
  --------------------------------------------------------------------------------------------  -------   ------- 
  Profit before tax                                                                              10,795    12,550 
  --------------------------------------------------------------------------------------------  -------   ------- 
 
 
 
 
 
Adjusted profit before tax               - In RBWM, revenue decreased by          By contrast, current account and 
On an adjusted basis, profit before      $0.9bn or 7%, mainly in our              savings revenue increased, 
tax of $10.8bn was $1.8bn or 14%         Principal RBWM business (down            reflecting growth in customer 
lower than in 1H15. Despite              by $0.7bn) following a strong            deposits, notably in Hong Kong and 
a fall in operating expenses of          performance in 1H15, while revenue       the UK. Personal lending revenue was 
$0.7bn, the reduction in profit          in our US CML run-off portfolio          broadly unchanged, 
before tax was driven by lower           fell $0.2bn. The reduction in Wealth     with growth in unsecured lending, 
revenue and higher LICs.                 Management of $0.9bn was driven by       notably in Mexico from increased 
Adjusted revenue                         lower revenue in life                    balances, offset by lower 
Adjusted revenue of $27.9bn was          insurance manufacturing in both          credit card revenue in the UK due to 
$1.3bn or 4% lower. Notably:             Europe and Asia because of adverse       regulatory changes and spread 
- In GB&M, total revenue was $0.9bn      market updates as a result               compression in mortgages. 
or 9% lower against a strong             of equities movements, as well as        In our US CML run-off portfolio, 
performance in 1H15. This                lower investment distribution            revenue decreased by $0.2bn 
was driven by a decrease in our          revenue in Asia due to lower             reflecting lower average lending 
client-facing business (down $0.6bn      retail securities and mutual funds       balances and the impact of portfolio 
or 8%), notably Markets                  turnover.                                sales. 
(down $0.4bn) and Principal                                                       - In GPB, revenue fell by $0.2bn or 
Investments (down $0.1bn). The fall                                               14% driven by lower brokerage and 
in Markets was principally                                                        trading activity in 
in Equities (down $0.5bn) and                                                     both Europe and Asia reflecting 
Foreign Exchange (down $0.1bn), due                                               adverse market sentiment in 
to market volatility which                                                        unfavourable market conditions. 
led to reduced client activity. 
However, revenue was higher in Rates 
due to increased client 
activity and in Global Liquidity and 
Cash Management, which continued to 
perform well. In 
legacy credit, revenue was $0.2bn 
lower, due to higher revaluation 
losses in 1H16. 
 
 

HSBC HOLDINGS PLC

13

 
 
 
Overview | Financial overview 
 
 
 
 
Adjusted performance continued 
 
These factors were partly offset:        Adjusted LICs                            Adjusted operating expenses 
- In CMB, revenue rose by $0.1bn or      Our LICs of $2.4bn were $1.1bn           Our adjusted operating expenses of 
2% driven by Global Liquidity and        higher than in 1H15, notably             $16.0bn in 1H16 fell by $0.7bn or 4% 
Cash Management from                     reflecting an increase in Brazil         compared with 1H15, 
higher average balances, notably in      of $0.3bn in RBWM and CMB related to     despite inflationary pressures and 
Hong Kong and the UK, together with      the deterioration in the local           increases in regulatory programmes 
higher margins in                        economy. In addition,                    and compliance. This 
Argentina, as well as in Credit and      LICs also increased across our GB&M      included an increased credit 
Lending, primarily from continued        and CMB businesses:                      relating to the prior-year bank levy 
loan growth in the UK.                   - In GB&M, LICs were $0.4bn compared     charge of $0.1bn. Excluding 
This was partly offset by lower          with a marginal release in 1H15,         this, costs in 1H16 were $0.6bn 
revenue in Global Trade and              driven by higher individually            lower. This reflects the continuing 
Receivables Finance, notably in          assessed provisions, notably in the      effect of our cost-saving 
Hong Kong reflecting reduced demand      oil and gas, and metals and mining       initiatives and a strong focus on 
and lower trade lending due to lower     sectors.                                 cost management. These resulted in a 
interest rates in                        - In CMB, the increase from $0.5bn       reduction in full-time 
mainland China. However, we continue     to $0.8bn reflected higher               equivalent staff in 1H16 of 3,900. 
to increase market share in Hong         individually assessed provisions         The initiatives which have helped us 
Kong.                                    in Canada and Spain, as well as          decrease our costs include: 
- In 'Other' revenue grew by $0.4bn,     Brazil. Collectively assessed            - In RBWM, our branch 
primarily reflecting the fair value      provisions also rose in the              rationalisation programme; 
measurement and                          UK and Brazil.                           - In GB&M significantly lower 
presentation of long-term debt           -In RBWM, LICs rose from $0.8bn to       headcount, and better use of our 
issued by HSBC Holdings and related      $1.1bn, mainly in Brazil ($0.2bn         global service centres. GB&M 
hedging instruments. This                higher).                                 also benefited from lower 
included higher favourable fair                                                   performance-related costs. 
value movements relating to the                                                   - In CMB, a simplified organisation 
economic hedging of interest                                                      structure and process optimisation 
and exchange rate risk on our                                                     within our lending, 
long-term debt and related                                                        on-boarding and servicing platforms, 
derivatives.                                                                      although overall costs in CMB were 
                                                                                  broadly unchanged. 
                                                                                  - These cost savings were also 
                                                                                  supported by the benefits of 
                                                                                  transformational activities in 
                                                                                  our technology, operations and other 
                                                                                  functions, primarily from process 
                                                                                  automation and organisational 
                                                                                  re-design. 
 
 
                                                                                  Adjusted income from associates 
                                                                                  Our share of income from associates 
                                                                                  of $1.2bn was marginally lower than 
                                                                                  in 1H15. The majority 
                                                                                  of this income was from our 
                                                                                  investments in Bank of 
                                                                                  Communications Co., Limited 
                                                                                  ('BoCom') and 
                                                                                  The Saudi British Bank. 
 
 
 
 
 
                                   1H16     1H15   Variance 
                                     $m       $m         $m      % 
Principal RBWM                   10,423   11,116       (693)    (6) 
RBWM US run-off portfolio           414      577       (163)   (28) 
CMB                               7,279    7,141        138      2 
Client-facing GB&M and BSM        8,882    9,558       (676)    (7) 
Legacy credit                      (100)      96       (196)  (204) 
GPB                                 971    1,125       (154)   (14) 
Other (including Intersegment)       (1)    (435)       434   (100) 
------------------------------- 
Total                            27,868   29,178     (1,310)  (4.5) 
------------------------------- 
 
 
 
 
                           1H16                              1H15                       Variance 
             --------------------------------  --------------------------------  ---------------------- 
                 Group                             Group                             Group 
             excluding                         excluding                         excluding 
             Brazil $m   Brazil $m   Group$m   Brazil $m   Brazil $m   Group$m   Brazil $m   Group$m 
Revenue         26,337       1,531    27,868      27,547       1,631    29,178      (1,210)   (1,310) 
LICs            (1,618)       (748)   (2,366)       (877)       (402)   (1,279)       (741)   (1,087) 
Operating 
 expenses      (14,886)     (1,059)  (15,945)    (15,522)     (1,083)  (16,605)        636       660 
Income from 
 associates      1,239          (1)    1,238       1,257          (1)    1,256         (18)      (18) 
Adjusted 
 profit 
 before tax     11,072        (277)   10,795      12,405         145    12,550      (1,333)   (1,755) 
-----------  ---------   ---------   -------   ---------   ---------   -------   ---------   ------- 
 

HSBC HOLDINGS PLC

14

 
 
 
 
The strategic actions set out on                                              Ø For detailed information 
 page 11 are being undertaken                                                  on our financial performance, 
 to support our aim of achieving our medium-term financial targets.            see pages 20 to 30. 
 
 
 
 
 
  Delivering on our Group financial targets 
 
 
                                                               Return on equity 
                                                               Our medium-term target is to achieve a return on equity 
                                                               ('RoE') of more than 10%. This target 
                                                               is modelled on a CET1 ratio in the range of 12% to 13%. 
 
 
                                                               In 1H16, we achieved an RoE of 7.4% compared with 10.6% 
                                                               in 1H15. 
 
 
                                                               Adjusted jaws 
                                                               Our target is to grow revenue faster than operating 
                                                               expenses on an adjusted basis. This is 
                                                               referred to as positive jaws. In 1H16, adjusted revenue 
                                                               fell by 4.5%, whereas our adjusted 
                                                               operating expenses reduced by 4.0%. Jaws was therefore 
                                                               negative 0.5%. 
 
 
                                                               Jaws was affected by our revenue performance in 1H16. 
                                                               Adjusted revenue fell by 3.8% in the 
                                                               first quarter of 2016 ('1Q16') against the first 
                                                               quarter of 2015 ('1Q15'), and this had increased 
                                                               to 4.5% by the end of 1H16, reflecting the challenging 
                                                               economic environment. 
                                                               However, adjusted operating expenses fell by 1.0% in 
                                                               the first quarter of 2016 and this increased 
                                                               to a fall of 4.0% by the end of 1H16, as we continued 
                                                               with our progress on our cost-saving 
                                                               plans set out at our Investor Update. 
                                                               In the second quarter of 2016 ('2Q16') our adjusted 
                                                               jaws was positive 1.4%, despite a reduction 
                                                               in adjusted revenue of 5.3% compared with the second 
                                                               quarter of 2015 ('2Q15'), as our adjusted 
                                                               operating expenses were 6.7% lower. 
 
  Understanding jaws 
  Jaws measures the difference between revenue and cost 
  growth rates. Positive jaws is where 
  the revenue growth rate exceeds the cost growth rate. We 
  calculate jaws on an adjusted basis 
  as described on page 18. 
 
 
                                                               Dividends 
                                                               In the current uncertain environment we plan to sustain 
                                                               the annual dividend in respect of 
                                                               the year at its current level for the foreseeable 
                                                               future. Growing our dividend in the future 
                                                               depends on the overall profitability of the Group, 
                                                               delivering further release of the less 
                                                               efficiently deployed capital and meeting regulatory 
                                                               capital requirements in a timely manner. 
                                                               Actions to address these points are core elements of 
                                                               the investor update in June 2015. 
 

HSBC HOLDINGS PLC

15

 
 
 
Overview 
Risk overview 
We actively manage risk to protect 
 and enable the business. 
 
 
 
 
Managing risk 
 
As a provider of banking and           To ensure that risks are managed             ø Our risk management 
financial services, managing risk      in a consistent way across the               framework and the material risk 
is part of our core day-to-day         Group, we employ an enterprise               types associated with our banking 
activities. Our success in doing       risk management framework at all             and insurance manufacturing 
so is due to our clear risk            levels of the organisation and               operations are provided on pages 
appetite, which is aligned to          across all risk types. It                    101 and 105, respectively, of 
our strategy. We set out the           ensures that we have appropriate             the Annual Report and Accounts 
aggregate level and types of risk      oversight of and effective                   2015. 
that we are willing to accept          accountability for the management 
in order to achieve our medium-        of risk. This framework is 
and long-term strategic objectives     underpinned by our risk culture 
in our risk appetite statement.        and reinforced by the HSBC Values 
This statement is approved by the      and our Global Standards. 
Board and includes: 
- risks that we accept as part of 
doing business, such as credit         The Global Risk function, led by 
risk and market risk;                  the Group Chief Risk Officer, who 
- risks that we incur to generate      is an executive Director, 
income, such as operational risk,      is responsible for enterprise-wide 
which are managed to                   risk oversight and is independent 
remain below an acceptable             of the sales and trading 
tolerance; and                         functions of the Group's 
- risks for which we have zero         businesses. This independence 
tolerance, such as reputational        helps ensure an appropriate 
risk.                                  balance 
                                       in risk/return decisions, and 
                                       appropriate independent challenge 
                                       and assurance. 
 
 
 
 
 
Top and emerging risks 
 
Our top and emerging risks             During 1H16, we made one change to           Ø Our approach to identifying 
framework helps enable us to           our top and emerging risks. 'IT              and monitoring top and emerging 
identify current and                   systems infrastructure                       risks is described on page 
forward-looking                        and resilience' was added as a new           103 of the Annual Report and 
risks so that we may take action       thematic risk due to the need to             Accounts 2015. 
that either prevents them              ensure core banking systems 
crystallising or limits their          remain robust as digital and 
effect.                                mobile banking services continue 
Top risks are those that may have      to evolve. 
a material impact on the financial 
results, reputation 
or business model of the Group in      In addition, two thematic risks 
the year ahead. Emerging risks are     were renamed to better reflect the 
those that have large                  issues facing HSBC. We 
unknown components and may form        use the new names in the table 
beyond a one-year horizon. If          that follows. 
these risks were to occur, they        Our current top and emerging risks 
could have a material effect on        are summarised on the next page. 
HSBC. 
 

HSBC HOLDINGS PLC

16

 
 
 
Risk overview 
 
 
 
 
 
 
 
   Risk                                                     Trend    Mitigants 
   Externally driven 
   Geopolitical risk                                        é   We conducted physical security risk 
                                                                     reassessments in higher risk locations in 
                                                                     which we operate 
                                                                     in response to the heightened threat of 
                                                                     terrorism, and we enhanced procedures and 
                                                                     training 
                                                                     where required. 
   Economic outlook                                         é   We undertook scenario analysis and stress 
    and capital flows                                                tests in the lead up to the UK referendum on 
                                                                     EU 
                                                                     membership to identify vulnerabilities in the 
                                                                     event of a vote to leave the EU and potential 
                                                                     mitigating actions, and closely engaged with 
                                                                     the Prudential Regulation Authority on 
                                                                     liquidity 
                                                                     planning. 
   ======================================================= 
   Turning of the credit cycle                              è   Stress tests were conducted on our oil and gas 
                                                                     portfolio on $25 and $20 per barrel price 
                                                                     scenarios. 
                                                                     This sector remains under enhanced monitoring 
                                                                     with risk appetite and new lending 
                                                                     significantly 
                                                                     curtailed. 
   Cyber threat and unauthorised access                     è   We took part in an industry-wide cyber 
    to systems                                                       resilience exercise, and incorporated lessons 
                                                                     learned 
                                                                     into our new and existing cyber programmes, 
                                                                     which are designed to mitigate specific cyber 
                                                                     risks and enhance our control environment. 
   =======================================================  ======= 
*  Regulatory developments with adverse impact on business  è   We actively engaged with regulators and 
   model and profitability                                           policymakers to help ensure that new 
                                                                     regulatory requirements, 
                                                                     such as the recent Basel Committee on Banking 
                                                                     Supervision consultation on reducing variation 
                                                                     in credit risk RWAs, are considered fully and 
                                                                     can be implemented in an effective manner. 
   ======================================================= 
   US deferred prosecution agreement and related             é  We are continuing to take concerted action to 
   agreements and                                                    remediate anti-money laundering ('AML') and 
   consent orders                                                    sanctions compliance deficiencies and to 
                                                                     implement Global Standards. We also continue 
                                                                     to embed 
                                                                     our Affiliate Risk Forum to further mitigate 
                                                                     financial crime risk issues arising from 
                                                                     operations 
                                                                     conducted within the HSBC network. 
                                                                     ============================================== 
   Regulatory focus on conduct of business and financial    è   We are focusing on embedding our global AML 
   crime                                                             and sanctions policies and procedures. We 
                                                                     further 
                                                                     enhanced our management of conduct in areas 
                                                                     including the treatment of potentially 
                                                                     vulnerable 
                                                                     customers, market surveillance, employee 
                                                                     training and performance management. 
   =======================================================  =======  ============================================== 
   Internally driven 
   ================================================================================================================ 
   IT systems infrastructure and resilience                 é   We are investing in specialist teams and our 
                                                                     systems capability to help ensure strong 
                                                                     digital 
                                                                     capabilities, delivery quality and resilience 
                                                                     within our customer journeys. 
*  Impact of organisational change and regulatory demands   è   We have increased our focus on resource 
   on employees                                                      planning and employee retention, and are 
                                                                     developing 
                                                                     initiatives to equip line managers with skills 
                                                                     to both manage change and support their 
                                                                     employees. 
   ======================================================= 
   Execution risk                                           è   The Group Change Committee monitored the 
                                                                     status of the high priority programmes across 
                                                                     the 
                                                                     Group that support the strategic actions, 
                                                                     facilitating resource prioritisation and 
                                                                     increased 
                                                                     departmental coordination. 
                                                                     ============================================== 
   Third-party risk management                              è   We are implementing a framework to provide a 
                                                                     holistic view of third-party risks which will 
                                                                     help enable the consistent risk assessment of 
                                                                     any third-party service against key criteria, 
                                                                     combined with associated control monitoring, 
                                                                     testing and assurance throughout the 
                                                                     third-party 
                                                                     lifecycle. 
   Model risk                                               é   We implemented a new global policy on model 
                                                                     risk management and are rolling out an 
                                                                     enhanced 
                                                                     model governance framework globally to address 
                                                                     key internal and regulatory requirements. We 
                                                                     continue to strengthen the capabilities of the 
                                                                     independent model review team. 
   Data management                                          è   We continued to enhance our data governance, 
                                                                     quality and architecture to help enable 
                                                                     consistent 
                                                                     data aggregation, reporting and management. 
   =======================================================  =======  ============================================== 
 
 
                                               é Risk heightened during 1H16 
                                   è Risk remained at the same level as 31 December 2015 
                                              * Thematic risk renamed during 1H16 
 

HSBC HOLDINGS PLC

17

This information is provided by RNS

The company news service from the London Stock Exchange

END

IR AKQDNKBKDBFB

(END) Dow Jones Newswires

August 25, 2016 05:01 ET (09:01 GMT)

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